[Pete Thompson]

I just don’t get where this “we’re all doomed” attitude is coming from.

I have a very normal customer base, not all mansions with millionaires (though I have a few)

I have had about 4 cancellations in the last four months, but 68 new customers. 3 of which were yesterday alone.

In my experience, people don’t view our service as an unnecessary luxury, like some on here are saying. YOU might see it that way, but THEY don’t!

My gardener charges £25 every fortnight. Absolute bargain to me because it HAS to be done, and if my time is way more valuable than that £25. It would take me longer, and I’d do a worse job than him because he’s a pro and has all the correct equipment.

It’s the same with us. Customers see it as paying for itself. They don’t just see accepting dirty windows as an option, the alternative to paying a window cleaner is doing it themselves, taking ages and dangerous. Their time is simply more valuable than the £15 or £20.

And they aren’t as worried about the cost of living as you may think.

People know how hard it is to find a good, reliable window cleaner who doesn’t look like they’ll burgle the house, plus it is a PERSONAL service. Unlike Sky or Tesco etc, they know you, they’ve met you and talked to you. It’s a totally different dynamic to a faceless company who they’ll happily drop.

Plus, don’t forget this important factor; bills are going up, but so are wages. People who are employed are asking for (and getting) pay rises due to inflation. Businesses are (like mine) are passing their increased costs on. My own cost increases (including an inflationary pay rise for my employee) has been fully covered by price increases.

A friend of mine, for example, works for a manufacturing company. They’ve just given all their staff a 6% pay rise, with a commitment to review salaries every 3 months to keep them in line with inflation.

It’s not simply a matter of people having less money.

AND it’s looking like they’re gonna freeze energy prices now anyway.

So, chill the heck out. You’ll give yourself a heart attack if you keep panicking.

[NWH]

I agree with what you say about them knowing you etc and it being a more personal service,I don’t know about the faceless companies though also cancelling a direct debit with a company I’ve no real loyalty with would be easier.

[Splash & dash]

No Ime not calling you a list ime just saying my bills and friends and families have gone up but nothing like you have been saying , there is a big difference between predicted increases and reality

210%





What was your p/kwh in Aug last year and what is it now?

Most of our bills don't go up again until October though, so your 210% might apply to you but not everyone....YET

What was your p/kwh in Aug last year and what is it now?

Not sure on price per kw but looking on the smart meter the bill for last august was £141  this august it was  £184 , I’ll leave you to work out the percentage increase 😂👍👍😂

[Arnold Palmer]

Not sure on price per kw but looking on the smart meter the bill for last august was £141  this august it was  £184 , I’ll leave you to work out the percentage increase 😂👍👍😂

So you can look at the "smart meter bill" without seeing the kwh price?

Why don't you want to say what your bill was then and is now?

[Splash & dash]

Dude. How does one qualify for Covid?

Ultimately, if people are skint, they will cancel their window cleaner.
More people will be skint soon.
If your business is exposed to this issue, be concerned.

People who are close to being skint aren't usually window cleaning customers anyway.

That's why the first hike wasn't a huge worry as most customers could swallow that. The forecasted October one would have had big implications though.

In answer to your earlier question, multi van operators are more susceptible because they can't generate the customer loyalty that a personal relationship does. And generalising - their prices will be higher than most single operators.

Multi van operators do build up a good rapport with customers all my guys get on very well with there customers and , it’s no different now to when I was working on my own , if we loose a handful of customers per year apart from ones moving or dying we have had a very bad year , it’s all to do with setting your stall out at quoting stage , I do all the quote s and spell out our terms and  conditions if they hesitate I don’t  take the job on simple as that , this is what I put our low cancellation rate down to .

[Splash & dash]

Not sure on price per kw but looking on the smart meter the bill for last august was £141  this august it was  £184 , I’ll leave you to work out the percentage increase 😂👍👍😂

So you can look at the "smart meter bill" without seeing the kwh price?

Why don't you want to say what your bill was then and is now?

The smart meter doesn’t show the price per kw as far as I can see ,it just shows the daily, , weekly , monthly and annual figures . If you re read my post I have given you  last Augusts figures and this Augusts figures  ,

[NBwcs]

Thought id have a look at my comparison between aug 21 and aug 22 for both gas and electric, i live in a 3bed detached .and with Octopus Energy.

Aug 21   electric (day) 16.44 p/kwh
                                     (night)10.23 p/kwh
                                     (standing charge)  19.10p per day
                    gas          2.6p kwh
                                     (Standing charge) 17.00p per day

Aug 22    electric (day) 28.57 p/kwh
                                   (night) 19.71 p/kwh
                                   (standing charge) 42.45 per day
                    gas         6.93p kwh
                                   (standing charge)  25.92p per day

My  DD was £116.53 aug21 and now £215.67

so thats an increase of ...    electric (day) + 73.78%
                                                          electric (night) + 92.67%
                                                          electric st/ch  +122.25%
                                                           Gas                       +166.54%
                                                           Gas  st/ch          + 52.47% 
                                                           DD                        + 85.27%

So putting bickering aside boys, i'm  sure we can all agree it doesn't make for great reading and doesn't include the forthcoming October increase 

[Shrek]

My gas/electric bill was £85 a month last year until September 2021 then went up to £129 a month in October 2021.
It’s still £129 a month …. The majority of that is electric, I’m wondering whether it’d be better to get a gas hob/oven

[AuRavelling79]

Thought id have a look at my comparison between aug 21 and aug 22 for both gas and electric, i live in a 3bed detached .and with Octopus Energy.

Aug 21   electric (day) 16.44 p/kwh
                                     (night)10.23 p/kwh
                                     (standing charge)  19.10p per day
                    gas          2.6p kwh
                                     (Standing charge) 17.00p per day

Aug 22    electric (day) 28.57 p/kwh
                                   (night) 19.71 p/kwh
                                   (standing charge) 42.45 per day
                    gas         6.93p kwh
                                   (standing charge)  25.92p per day

My  DD was £116.53 aug21 and now £215.67

so thats an increase of ...    electric (day) + 73.78%
                                                          electric (night) + 92.67%
                                                          electric st/ch  +122.25%
                                                           Gas                       +166.54%
                                                           Gas  st/ch          + 52.47% 
                                                           DD                        + 85.27%

So putting bickering aside boys, i'm  sure we can all agree it doesn't make for great reading and doesn't include the forthcoming October increase 

And we can also agree it does not include any financial help her Lizziness will announce tomorrow and in the next few weeks.

[Smudger]

My gas/electric bill was £85 a month last year until September 2021 then went up to £129 a month in October 2021.
It’s still £129 a month …. The majority of that is electric, I’m wondering whether it’d be better to get a gas hob/oven

That’s the standing charge which is a bit irrelevant to the actual price per kw/h same as the smart meter reading useage last year may have been more than this year

Anywho - cancellations was the subject was it not?

Darran

[DJW]

Financial help for everyone? Or people on benefits?
Why would highly paid CIU braggers need any help?

[Shrek]

Not heard from joshman in a while

[AuRavelling79]

Financial help for everyone? Or people on benefits?
Why would highly paid CIU braggers need any help?

Both.
It's about customers and possible cancellations according to the title of this thread. Not CIU braggers.

[Ggh]

Thought id have a look at my comparison between aug 21 and aug 22 for both gas and electric, i live in a 3bed detached .and with Octopus Energy.

Aug 21   electric (day) 16.44 p/kwh
                                     (night)10.23 p/kwh
                                     (standing charge)  19.10p per day
                    gas          2.6p kwh
                                     (Standing charge) 17.00p per day

Aug 22    electric (day) 28.57 p/kwh
                                   (night) 19.71 p/kwh
                                   (standing charge) 42.45 per day
                    gas         6.93p kwh
                                   (standing charge)  25.92p per day

My  DD was £116.53 aug21 and now £215.67

so thats an increase of ...    electric (day) + 73.78%
                                                          electric (night) + 92.67%
                                                          electric st/ch  +122.25%
                                                           Gas                       +166.54%
                                                           Gas  st/ch          + 52.47% 
                                                           DD                        + 85.27%

So putting bickering aside boys, i'm  sure we can all agree it doesn't make for great reading and doesn't include the forthcoming October increase 

And we can also agree it does not include any financial help her Lizziness will announce tomorrow and in the next few weeks.

Tories have had all summer to sort something, yet they refused to.

[dazmond]

I Picked up another nice little job the other day....

Looks like domestic energy bills will be  capped at £2500 which will be great...no need to panic lads!

The real problem is the ridiculous inflated prices the energy companies are trying to charge businesses.its absolutely eye watering.....if that can be sorted everything will be fine...

[SB Cleaning]

if that can be sorted everything will be fine...

You really think so ?

[Shrek]

My gas/electric bill was £85 a month last year until September 2021 then went up to £129 a month in October 2021.
It’s still £129 a month …. The majority of that is electric, I’m wondering whether it’d be better to get a gas hob/oven

That’s the standing charge which is a bit irrelevant to the actual price per kw/h same as the smart meter reading useage last year may have been more than this year

Anywho - cancellations was the subject was it not?

Darran

https://dontpay.uk/

[AuRavelling79]

Thought id have a look at my comparison between aug 21 and aug 22 for both gas and electric, i live in a 3bed detached .and with Octopus Energy.

Aug 21   electric (day) 16.44 p/kwh
                                     (night)10.23 p/kwh
                                     (standing charge)  19.10p per day
                    gas          2.6p kwh
                                     (Standing charge) 17.00p per day

Aug 22    electric (day) 28.57 p/kwh
                                   (night) 19.71 p/kwh
                                   (standing charge) 42.45 per day
                    gas         6.93p kwh
                                   (standing charge)  25.92p per day

My  DD was £116.53 aug21 and now £215.67

so thats an increase of ...    electric (day) + 73.78%
                                                          electric (night) + 92.67%
                                                          electric st/ch  +122.25%
                                                           Gas                       +166.54%
                                                           Gas  st/ch          + 52.47% 
                                                           DD                        + 85.27%

So putting bickering aside boys, i'm  sure we can all agree it doesn't make for great reading and doesn't include the forthcoming October increase 

And we can also agree it does not include any financial help her Lizziness will announce tomorrow and in the next few weeks.

Tories have had all summer to sort something, yet they refused to.

[Ggh]

Thought id have a look at my comparison between aug 21 and aug 22 for both gas and electric, i live in a 3bed detached .and with Octopus Energy.

Aug 21   electric (day) 16.44 p/kwh
                                     (night)10.23 p/kwh
                                     (standing charge)  19.10p per day
                    gas          2.6p kwh
                                     (Standing charge) 17.00p per day

Aug 22    electric (day) 28.57 p/kwh
                                   (night) 19.71 p/kwh
                                   (standing charge) 42.45 per day
                    gas         6.93p kwh
                                   (standing charge)  25.92p per day

My  DD was £116.53 aug21 and now £215.67

so thats an increase of ...    electric (day) + 73.78%
                                                          electric (night) + 92.67%
                                                          electric st/ch  +122.25%
                                                           Gas                       +166.54%
                                                           Gas  st/ch          + 52.47% 
                                                           DD                        + 85.27%

So putting bickering aside boys, i'm  sure we can all agree it doesn't make for great reading and doesn't include the forthcoming October increase 

And we can also agree it does not include any financial help her Lizziness will announce tomorrow and in the next few weeks.

Tories have had all summer to sort something, yet they refused to.

Dude. You can roll away until your eyes do a full 360. You know I’m right.
Truss’ stance on solar is blatant lies too.
More of the same with this administration, it seems.

https://www.solarpowerportal.co.uk/news/energy_sector_hits_back_as_truss_dubs_solar_farms_paraphernalia

Same old lying tories.

[AuRavelling79]

Thought id have a look at my comparison between aug 21 and aug 22 for both gas and electric, i live in a 3bed detached .and with Octopus Energy.

Aug 21   electric (day) 16.44 p/kwh
                                     (night)10.23 p/kwh
                                     (standing charge)  19.10p per day
                    gas          2.6p kwh
                                     (Standing charge) 17.00p per day

Aug 22    electric (day) 28.57 p/kwh
                                   (night) 19.71 p/kwh
                                   (standing charge) 42.45 per day
                    gas         6.93p kwh
                                   (standing charge)  25.92p per day

My  DD was £116.53 aug21 and now £215.67

so thats an increase of ...    electric (day) + 73.78%
                                                          electric (night) + 92.67%
                                                          electric st/ch  +122.25%
                                                           Gas                       +166.54%
                                                           Gas  st/ch          + 52.47% 
                                                           DD                        + 85.27%

So putting bickering aside boys, i'm  sure we can all agree it doesn't make for great reading and doesn't include the forthcoming October increase 

And we can also agree it does not include any financial help her Lizziness will announce tomorrow and in the next few weeks.

Tories have had all summer to sort something, yet they refused to.

Dude. You can roll away until your eyes do a full 360. You know I’m right.
Truss’ stance on solar is blatant lies too.
More of the same with this administration, it seems.

https://www.solarpowerportal.co.uk/news/energy_sector_hits_back_as_truss_dubs_solar_farms_paraphernalia

Same old lying tories.

Meanwhile our customers take the lolly handed out at just the right time after knowing what the prices will be and the new PM is in place.