Bloke today has all his rain water flow from gutters etc into a pond, I told him the chemical will make the fish strong and healthy.
Cracked on.
On a serious note, these are the situations you have to use common sense…
The pond was dried up, isn’t a fish pond, and bone dry. He was fine about the small amount going into his porch gutters and into the ‘pond’.
Honesty is the best policy, I’ve learnt to be totally honest about hypo to customers. Makes the job less stressful.
Some people try to tell customers very little about the Chems, but it’s defo better to be up front about it.