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johnny bravo

  • Posts: 2699
putting up prices
« on: July 01, 2022, 02:20:05 pm »
ive decided to put some  of my prices up.   after a big think about losing any customers and everything else going up i thought ill do it regardless.     £10   houses now £12       quite a few.  and £1/£2  added to other houses     i thought i would have had a few cancelling but to my surprise  all payments come through with no moans.
i did feel guilty but it has to happen
glad i did it.      gradually i tested it out on a few .   now my new price is better than before.
they probably realise they wont get anyone supplying a better service than i do.     

happy days

Shrek

  • Posts: 3931
Re: putting up prices
« Reply #1 on: July 01, 2022, 02:50:56 pm »
I was the same but you’ve got to make the numbers work for you - put 100 customers up £2 and lose 10% then your still up.

SB Cleaning

  • Posts: 4287
Re: putting up prices
« Reply #2 on: July 01, 2022, 03:30:48 pm »
I have been doing the same....

I had one bloke moan i put his £700k house up by £5....the rest have been fine..

I've had quite a few put the price up themselves too , which is nice :)

Shrek

  • Posts: 3931
Re: putting up prices
« Reply #3 on: July 01, 2022, 04:17:54 pm »
You’ll always get a mixed reaction, I had 3 cancel out of 50 . Iv had some Customers not reply but paid the new amount , some telling me I should of put them up last year, some asking me if it’s the same price. One woman actually said to me have you put your prices up yet? Her house is very well priced but has been 3 years , I said I’m half way through doing them , she said it’s fine everyone expects it , just let me know how much 👌.
One firefighter asked me if I do emergency services discount after I put hers up £2 , when I said I don’t , she said will you include my fascias then … I said no 😂, she then paid the new amount. It’s a gamble but if your full then you can afford to risk it
Still need to do some more yet…

johnny bravo

  • Posts: 2699
Re: putting up prices
« Reply #4 on: July 01, 2022, 05:26:36 pm »
i think most decent long term customers are expecting  us to put our prices up   unless some already do over charge  then these may loose customers.       Would you pay your price to get your windows cleaned on your house..    i had a customer i havent seen for months.      i didnt give up looking for my payment.      Caught up and  she was ok paying me £60         it would break my heart to pay that out   haha

harleyman

  • Posts: 432
Re: putting up prices
« Reply #5 on: July 03, 2022, 07:12:16 am »
I've not put my prices up for a few years even through the pandemic.. I'm waiting for the other energy price rise what's coming  .I'll take the opertunity and go out canvassing. see what happens  my thought is I may get a few  jobs if people are paying daft prices

Stoots

  • Posts: 6211
Re: putting up prices
« Reply #6 on: July 03, 2022, 07:43:16 am »
I think you have to literally everything has gone up.

I need to finish putting my prices up I put all my £10 jobs up to £12 (about 100 jobs).

I need to do the rest although I put a lot up £1 just last year. Going to start at the other end and put biggest/most awkward/ones I least like doing up next and then the cream what's left might get a blanket £1/£2 rise depending on what reaction I have.


Shrek

  • Posts: 3931
Re: putting up prices
« Reply #7 on: August 03, 2022, 05:05:44 pm »
Iv still not finished putting mine up 🤦‍♂️,
I started out good putting £15 jobs up £2 then when I got to the £30-£50 jobs I kinda stopped 🫤. For some reason I feel bad putting up a £40 job £3 but not a £15 up £2 🤔.

Just did a fascia job for a customer, old lady in a 3 bed semi - said she’s paid £140 for gas/elec for years. Octopus just notified her that her bills going up to £274 a month 🤯

andycap

  • Posts: 50
Re: putting up prices
« Reply #8 on: August 03, 2022, 06:37:40 pm »
I have given serious thought about some increases ...but I’m going to hang fire,there is going to be some mega fallout come October,November...and in my mind I’m thinking 🤔 just keep the custom if and when it blows over (inflation)..then I can reassess...I’ve already had 3 cancel recently and quote them...’my gas and electric has doubled..windows are a luxury I can no longer afford..🥴

SB Cleaning

  • Posts: 4287
Re: putting up prices
« Reply #9 on: August 03, 2022, 08:11:37 pm »
I have given serious thought about some increases ...but I’m going to hang fire,there is going to be some mega fallout come October,November...and in my mind I’m thinking 🤔 just keep the custom if and when it blows over (inflation)..then I can reassess...I’ve already had 3 cancel recently and quote them...’my gas and electric has doubled..windows are a luxury I can no longer afford..🥴
There will be 3 more wanting them cleaned soon , don't worry  ;)

AuRavelling79

  • Posts: 25382
Re: putting up prices
« Reply #10 on: August 03, 2022, 09:07:19 pm »
I didn't put prices up in the pandemic. Energy bills and diesel took a dive. Now they have rocketed past 2019/20 prices so my prices are going up.

Simples.
It's a game of three halves!

Bungle

  • Posts: 2389
Re: putting up prices
« Reply #11 on: August 03, 2022, 09:22:45 pm »
I've had 2 customers actually put the price up themselves this week. A £20 up to £22 and a £15 up to £20. I've put quite a few up over the last few months. Mostly I've added £2. Any more and people might start to think about whether they'll continue the service. I haven't lost a single customer from the price rise. I have lost one customer this week due to the husband losing his job and I've gained one job.

I say if you're apprehensive about putting your prices up try a handful at a time.

The 💩 might hit the fan come the winter though 🤷‍♂️
We look at them, they look through them.

Splash & dash

  • Posts: 4364
Re: putting up prices
« Reply #12 on: August 03, 2022, 09:25:43 pm »
I think if we wait for  the right time to increase prices it will never come , then the amount they need to go up will be very difficult to implement, I started putting up our prices in February, still going lost one job so far and 3 have gone to 8 weekly out of over 1500 jobs , I have had a lot asking if we are putting up prices so it’s come from them not us , several have  increased  payments themselves more than I would have put them up with an increase. 

Shrek

  • Posts: 3931
Re: putting up prices
« Reply #13 on: August 03, 2022, 09:39:26 pm »
I think il do the last lot this month then see what happens, the gutter/fascia/con roof jobs are coming in thick and fast though. I actually prefer these add on /one off jobs to normal windows.

Pete Thompson

  • Posts: 960
Re: putting up prices
« Reply #14 on: August 03, 2022, 09:56:02 pm »
I keep a spreadsheet of all prices and when they were increased, and look at it every month.

As soon as a customer goes over the 12 month mark, they get a price rise of inflation (rounded UP to the nearest £1)  plus I use that opportunity to correct any underpricing.

If you don't raise your prices every year, it's the same as a paycut.

This year price rises have gone down better than previous years, as everyone is expecting them.  The price of everything is going up sharply, so they understand.

NBwcs

  • Posts: 880
Re: putting up prices
« Reply #15 on: August 03, 2022, 09:59:25 pm »
Given the ridiculous increase amounts being talked about for October and the Tories desperate need to get back into peoples good books following the shambles Boris has made regarding pr, then surely we'll  be seeing alot more help coming with the energy bills on top of what's already been announced. That would help a great deal when thinking of when to put them up. With the latest hike just being announced, its all a bit raw and a risky time to be doing it,

Splash & dash

  • Posts: 4364
Re: putting up prices
« Reply #16 on: August 03, 2022, 10:09:39 pm »
Given the ridiculous increase amounts being talked about for October and the Tories desperate need to get back into peoples good books following the shambles Boris has made regarding pr, then surely we'll  be seeing alot more help coming with the energy bills on top of what's already been announced. That would help a great deal when thinking of when to put them up. With the latest hike just being announced, its all a bit raw and a risky time to be doing it,


As I said earlier there will never be a good time to put up prices so just as well bite the bullet   now , otherwise we will be left behind .

AuRavelling79

  • Posts: 25382
Re: putting up prices
« Reply #17 on: August 04, 2022, 10:02:03 am »
Given the ridiculous increase amounts being talked about for October and the Tories desperate need to get back into peoples good books following the shambles Boris has made regarding pr, then surely we'll  be seeing alot more help coming with the energy bills on top of what's already been announced. That would help a great deal when thinking of when to put them up. With the latest hike just being announced, its all a bit raw and a risky time to be doing it,


As I said earlier there will never be a good time to put up prices so just as well bite the bullet   now , otherwise we will be left behind .

Your post should be printed out and stuck to the mirror of everyone's van.
It's a game of three halves!

NBwcs

  • Posts: 880
Re: putting up prices
« Reply #18 on: August 04, 2022, 11:23:54 am »
Mine went up during lockdown when alot on here didn't, I'll wait till next year as originally planned.

NWH

  • Posts: 16952
Re: putting up prices
« Reply #19 on: August 04, 2022, 11:38:49 am »
I don’t think it’ll make much difference if you’re going in their eyes you’re going up a few quid or not.