[NWH]

Thank you Darren for taking the time for me I appreciate it,I know I’m going to have to open it up tomorrow at some point but I didn’t want to do anything until I’ve called them and tbh I really tried to get the top off and it wouldn’t budge.
I did lift the cap like I said and I didn’t see any O ring that should be under the cap and compressing onto the metal houseing but it hasn’t leaked before that’s the dilemma for me,should it come off without removing stainless fittings that’s what I’d like to know there’s either a hell of a lot of pressure inside or it’s attached,the ionic RO they demo on YouTube is so simple to maintain takes 2 minutes to change.

[Smudger]

So yours is mounted vertically ?

I don’t think it will void any warranty as at some point you have to open it to change the membrane - it’s poor there are no instructions

It’s also possible that as a new set up something has come loose/broken after the initial testing period

[NWH]

Yes mine is mounted vertically which is ideal as it is able to be tucked away,honestly I reckon I’m going to have real problems getting that cap off it will hardly budge.

[NWH]

The only instructions I got with it was a QR code on the side of the control box for filling modes actual instructions for changing the membrane I didn’t get.

[NWH]

On the leaflet they sent me it says if possible you should run the RO continuously any longer than a few day the water in the RO will begin to break the membrane down,eh I’ve never heard that before or it causing a problem

[Smudger]

That’s very odd - as long as you have carbon filter then everything should be hunky dorey

Darran

[NWH]

[Shrek]

WTH , iv never heard of that - which system did you buy? Put a link up from the pure freedom website

[NWH]

[Smudger]

ahh! - sorry mis understood your post - yes any RO system left not running for several days is subject to being destroyed - a lot depends on if it is allowed to drain dry - then the membrane can dry out - with mine being horizontally mounted with water exiting and entering from the top and like I said earlier extra taps when I turn it off water stays inside the housing - you can still get TDS creep thats why after flush and I goto pure I divert the first 2 minutes to the drain then into my holding tanks - I don't use resin so this short burst wouldn't get polished out

Darran

[NWH]

Mine has water in it though Darren it’s not sitting dry when I filled it once I didn’t drain the RO I took the waste pipe and fixed it upright so it didn’t drain out,why would this cause the system to leak from the top though.

[NWH]

Yesterday when I gave it a try several times the valve wouldn’t open fully to let me send it to waste only,this morning I drained it briefly and after a while it let me completely spin open the valve 2-3 full turns to waste only like there was no pressure inside the RO.
Briefly it filled up and all water went to waste for 15-20 seconds before it started to leak.

[DJW]

Does the cap under the blue fitting screw to the shiny housing? Only if it does then it’s already down on the housing on the right of the picture 🤷‍♂️

[NWH]

Sorry didn’t understand what you meant there.

[NWH]

I spoke to Pure Freedom and they reckon it’s a bad end cap which they are sending me tomorrow so we will see,can’t see it myself.

[Shrek]

I spoke to Pure Freedom and they reckon it’s a bad end cap which they are sending me tomorrow so we will see,can’t see it myself.

Did you ask them how to take the end cap off?

[Simon Trapani]

I spoke to Pure Freedom and they reckon it’s a bad end cap which they are sending me tomorrow so we will see,can’t see it myself.

Because the end cap probably contains the o ring(s).

[NWH]

Goodness me I got it off yes it has 2 clear O rings in the middle both in tact there was hardly any Vasalene used previously,I pulled the RO up and reseated it coated the inside with more vasalene and put the cap back on.
I got the same issue when going to waste only leaking from the fitting and then easing in to production water out the end cap,I am being sent a new cap and the fittings that go in to it but tbh I will be surprised if it solves the problem.

[Simon Trapani]

Vaseline is oil based. You want to use a water based if possible.

[NWH]

It was a distorted cap I fitted new cap complete with 3 new fittings and pressure gauge,it was reading 105 PSI before it’s now reading 120 not one leak hurrah