[mike1986]

Has anyone else noticed this? I ordered 2 six poles 6 months ago and have had to glue the clamps back on at least 4 times, replaced the removable jets a few times, and now the top sections are so worn they need replacing as they’re ready to snap. I used to get 12-18 months out of a pole before the sections had worn this much.

[Splash & dash]

I have had the odd clamp need re gluing, but never had to re do it once it’s been glued on again , you need to roughen  up the inside of the clamp and pole then clean with metholated spirtis or similar then re glue . As for pole sections wearing out no we have around 28 poles in total with staff using them daily and the SLX poles never get cleaned or serviced and always last 2:5-3:5 years ,never snapped an slx section , sounds like pole abuse to me

[Smudger]

clamps requiring glueing has always been an issue with slx poles - like splash said once done they usually stay done.

my issues were wear on the 1.5 inches below the clamp this leads to a lot of spinning - I now use OVA-8 - these have proved themselves over the last 2 years with little to no wear.

Darran

[britishwill]

No issues apart from the odd clamp still an excellent pole.

[NBwcs]

Before going over to the Nano, I used clx's for my everyday pole and would have been disappointed with anything less than 2 yrs, 6 months for a slx is shocking, it would be unacceptable for an extreme imo let alone a slx. I hope there's a rational explanation for it or there going to be alot of very dissatisfied customers (going forward) on here. Not a change of manufacturing source I hope? Although I use a nano I still have a slx for the tall stuff.

[windowswashed]

I've still got the slx with the keyhole shaped clamps.... still use it, it's like new, probably the best slx pole ever bought.

[SB Cleaning]

Gardiners are going downhill with quality and have been for a while.

[DJW]

Not sure I would agree with that. I’ve been using their kit since 2007. Can’t say I’ve noticed any downward trend in quality. Just compare their early brushes for example. Before they produced their own poles and clamps the alternatives were horrible.
They did go through a period of clamps coming off, something to do with the glue not bonding I think. Maybe contact Alex and mention it.
I do miss the telephone option and free delivery though and of course all the other stuff they used to stock like resin, hose etc.

[the king]

I snaped a number 3 section today on my extreme re glued loads of clamps over years ive decided to try a xline nano next fancy a change

[Jonny 87]

I started with facelift poles back in 2010, then discovered gardiners and I have never looked back since.

If anything I’d say the quality has improved. The “shims” for example in the clamps, and the little notch that stopped the clamps from spinning round when loosened.

We use extreme poles, and slx poles, and they all last years. I get two years Atleast from an extreme, and probably three from an slx before the sections spin.

That’s full time hours for me, and my wife does two days a week, so they get heavy use.

Mayb it’s a case of being a bit too heavy handed or getting loads of grit inside the pole and not cleaning it out?

[NBwcs]

The historic quality of Gardiners poles isn't being questioned, the op has noticed deterioration on a slx just bought just 6 months ago so it's whether if you bought a new pole would it be up to the same standard as we're used to.

[Stoots]

Ive heard people say this but im not sure its true.

I used to have slx clamps spin all the time and if anything ive noticed it happening less recently. Thats probably just coincidence, i think they`ve always been the same.

Extreme lasts about a year, slx probably 2 years which is about the same as always for me...

I think people are maybe expecting too much from poles, they get used every day and take some hammer.

Ive had xline, phantom, ova 8 amongst others and still end up going back to gardiners. Although the clamps do spin i still think they are better than all the other clamps on the poles i just mentioned.  The slx is still the best value for money pole on the market imo

[NWH]

A lot of the best consumable items are fantastic over a shorter period I took 4 terrible Pirelli Zeros off my car and put 4 Pilot 4s on,the latter are softer and perform far better than the 1st but for a shorter period.
Gardiner extreme poles are the bench mark they are the lightest and imo the best,do they last as long as an inferior heavier cheaper pole no they don’t but you get what you pay for I would buy 2 to 1 inferior pole that would last longer.

[Jonny 87]

The historic quality of Gardiners poles isn't being questioned, the op has noticed deterioration on a slx just bought just 6 months ago so it's whether if you bought a new pole would it be up to the same standard as we're used to.

I bought a new extreme 25 about 8 months ago and it’s the same quality as the one I bought 3 years ago. I don’t think anything’s changed.

[Alex Gardiner]

The historic quality of Gardiners poles isn't being questioned, the op has noticed deterioration on a slx just bought just 6 months ago so it's whether if you bought a new pole would it be up to the same standard as we're used to.

Hi NBwcs

To clarify/confirm the construction methods, material construction and quality of the Gardiner range of poles has not in any way been downgraded or changed.

We still use our own exclusive factories to produce each element of the poles and the same quality of goods has been maintained despite increasing costs throughout the last 2 years.

Of course, there can still be item specific issues and we very happily work with our customers to help sort or resolve if this turns out to be a manufacturing issue or product flaw – this fortunately is very rare as our quality control standards are high.

[Alex Gardiner]

Has anyone else noticed this? I ordered 2 six poles 6 months ago and have had to glue the clamps back on at least 4 times, replaced the removable jets a few times, and now the top sections are so worn they need replacing as they’re ready to snap. I used to get 12-18 months out of a pole before the sections had worn this much.

Hi mike1986

Sorry that you are not happy with your recent purchase. I have looked on our system and cannot see that you have contacted us directly about these issues.

None of our product materials or standards have been changed since you last bought from us - so if you do get in contact we will happily take a look at the products and see what help and feedback we can provide you.

[dazmond]

Personally I wish the xtreme range of poles were a bit stronger and heavier(the xline nano is the perfect balance between durability,weight and rigidity imo).Still a lot lighter than an SLX.

I've never had a problem with Gardiner clamps coming loose for many years now.

The xtreme pole is well...errr....just a tad too extreme I think.....

[Hazzah]

I have used Gardiners poles since day 1 and they are spot on, i use the CLX/SLX and SMAX range and would never go anywhere else for my poles

[AuRavelling79]

I use extremes for everything.

I lacquer my everyday pole once a year. It is my own extreme 20. I keep the base section and every 2/3 years buy replacement top 3 sections and a base section clamp.

I'm surprised Gardiners don't sell them as standard. Much lighter than a 22 and only fractionally heavier than an 18.

[the king]

Ide like to see gardners ditch the glued clamps and use bolt on ones