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Quote from: 8weekly on February 20, 2022, 04:32:06 pmThe clean will be the same standards as ever. We’ve a guarantee on quality and customers are welcome to call us if they don’t dry well within 48 hours and we’ll go back. Job jobbed.Quote from: 8weekly on February 18, 2022, 08:47:19 pmQuote from: Mike Banks on February 18, 2022, 07:04:23 pmOur windows were perfect this morning. This afternoon they look like the were left in the desert during a storm,. If we had been working I would be really worried over the weekend.See above. We had a complaint about one we cleaned on Wednesday. If you cleaned yesterday do they have a right to complain after the storm today? We told the one from Wednesday to do one,but we’d return to any complaints from today as I’d say it was reasonable to expect them to dry clean.
The clean will be the same standards as ever. We’ve a guarantee on quality and customers are welcome to call us if they don’t dry well within 48 hours and we’ll go back. Job jobbed.
Quote from: Mike Banks on February 18, 2022, 07:04:23 pmOur windows were perfect this morning. This afternoon they look like the were left in the desert during a storm,. If we had been working I would be really worried over the weekend.See above. We had a complaint about one we cleaned on Wednesday. If you cleaned yesterday do they have a right to complain after the storm today? We told the one from Wednesday to do one,but we’d return to any complaints from today as I’d say it was reasonable to expect them to dry clean.
Our windows were perfect this morning. This afternoon they look like the were left in the desert during a storm,. If we had been working I would be really worried over the weekend.
Quote from: Slacky on February 20, 2022, 09:08:37 pmQuote from: 8weekly on February 20, 2022, 04:32:06 pmThe clean will be the same standards as ever. We’ve a guarantee on quality and customers are welcome to call us if they don’t dry well within 48 hours and we’ll go back. Job jobbed.Quote from: 8weekly on February 18, 2022, 08:47:19 pmQuote from: Mike Banks on February 18, 2022, 07:04:23 pmOur windows were perfect this morning. This afternoon they look like the were left in the desert during a storm,. If we had been working I would be really worried over the weekend.See above. We had a complaint about one we cleaned on Wednesday. If you cleaned yesterday do they have a right to complain after the storm today? We told the one from Wednesday to do one,but we’d return to any complaints from today as I’d say it was reasonable to expect them to dry clean.I didn't express that well. I meant to say we will clean to the same standard as ever in terms of the process. If they don't dry well, we'll return.Anyway, all moaning on here but it's not even raining. Just a bit windy. My advice is to just stop taking your relationship with your customers so personally. I admit that's easier from a desk. My workers don't worry about looks from customers. They just do their job.
The sun has just come out here and highlighted how bad my windows are....I only cleaned them 4 weeks ago!
Quote from: 8weekly on February 21, 2022, 08:56:37 amQuote from: Slacky on February 20, 2022, 09:08:37 pmQuote from: 8weekly on February 20, 2022, 04:32:06 pmThe clean will be the same standards as ever. We’ve a guarantee on quality and customers are welcome to call us if they don’t dry well within 48 hours and we’ll go back. Job jobbed.Quote from: 8weekly on February 18, 2022, 08:47:19 pmQuote from: Mike Banks on February 18, 2022, 07:04:23 pmOur windows were perfect this morning. This afternoon they look like the were left in the desert during a storm,. If we had been working I would be really worried over the weekend.See above. We had a complaint about one we cleaned on Wednesday. If you cleaned yesterday do they have a right to complain after the storm today? We told the one from Wednesday to do one,but we’d return to any complaints from today as I’d say it was reasonable to expect them to dry clean.I didn't express that well. I meant to say we will clean to the same standard as ever in terms of the process. If they don't dry well, we'll return.Anyway, all moaning on here but it's not even raining. Just a bit windy. My advice is to just stop taking your relationship with your customers so personally. I admit that's easier from a desk. My workers don't worry about looks from customers. They just do their job.No you haven’t I think your confusing moaning with opinions - some think it’s not wise to clean in bad weather others happy to do so - you may just not like other people’s opinions