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Bungle

  • Posts: 2389
Re: Storm Eunice
« Reply #120 on: February 19, 2022, 03:44:37 pm »
Its not overthinking ( well by some anyway ) its balancing work/quality and safety

I agree that not being on the glass detaches you from the customers - sometimes thats good, sometimes not - as quality is my top priority we wouldn't clean in 40+ MPH winds

Having said that if you wish too, who am I to say thats wrong ....

I know some on here are very desperate  to go out regardless of weather, circumstances, risks to employees health etc..

Darran
Passive aggressive.

It's a business. You've made the odd decision not to work in the rain so that's going to colour your views on anything. I postedthe video of the conditions my guys were working in yesterday & as soon as it turned we stopped. You're just busy defending your own not working in the rain decision and that's fine, but it's a bit much to imply I put my staff at risk.

Anyway, just to show you that not everyone feels as you do. Just received:

Hi Dan

Our window clean got cancelled yesterday because of the storm - do you know when you might be able to re-arrange please?

We are having some work done on our windows next Friday (Feb 25) so it would be great if it were possible to have them cleaned before that.

Best wishes

Louise

Sounds like a nice customer, but for the life of me why does she want her windows cleaned before she has work done on them? Surely she'd prefer to wait until the work is finished?
We look at them, they look through them.

AuRavelling79

  • Posts: 25383
Re: Storm Eunice
« Reply #121 on: February 19, 2022, 03:55:03 pm »
If they are wooden and being painted she may want them washed clean beforehand?
It's a game of three halves!

NWH

  • Posts: 16952
Re: Storm Eunice
« Reply #122 on: February 19, 2022, 05:58:08 pm »
You always will get the odd customer that says I don’t care about the weather even yesterday,they are currently in their straight jackets 🧥 and have just taken their medication either that or they are very lonely and still wanted to see someone whatever the conditions.
You could argue this all day and night 99.9% of people would see you as a fool if you were out working yesterday,and if they were working for someone I can only guess what they would have said about them.

Mike Burd

Re: Storm Eunice
« Reply #123 on: February 20, 2022, 03:50:22 pm »
You always will get the odd customer that says I don’t care about the weather even yesterday,they are currently in their straight jackets 🧥 and have just taken their medication either that or they are very lonely and still wanted to see someone whatever the conditions.
You could argue this all day and night 99.9% of people would see you as a fool if you were out working yesterday,and if they were working for someone I can only guess what they would have said about them.
I know you think you’re in the majority, but EVERY wc I know locally works in the rain. No exceptions. All self employed except me.

SB Cleaning

  • Posts: 4287
Re: Storm Eunice
« Reply #124 on: February 20, 2022, 04:04:10 pm »
You always will get the odd customer that says I don’t care about the weather even yesterday,they are currently in their straight jackets 🧥 and have just taken their medication either that or they are very lonely and still wanted to see someone whatever the conditions.
You could argue this all day and night 99.9% of people would see you as a fool if you were out working yesterday,and if they were working for someone I can only guess what they would have said about them.
I know you think you’re in the majority, but EVERY wc I know locally works in the rain. No exceptions. All self employed except me.
I work in the rain too,  but when the winds blowing rain sideways its time to leave it.