[Jonny 87]

I’m raising prices this year.

Some I’m going to double with the hope to lose them. Some parts of my work haven’t had a raise in 10 years.  (My bad)

I’ve got too much work and new enquiries all the time so I’m not worried. I’ve held off raising prices for too long.

[dazmond]

I’m raising prices this year.

Some I’m going to double with the hope to lose them. Some parts of my work haven’t had a raise in 10 years.  (My bad)

I’ve got too much work and new enquiries all the time so I’m not worried. I’ve held off raising prices for too long.

I'm the opposite....I've been putting prices up every other year usually for most work but not doing it this year

[DJW]

Some of my customers have been putting their own prices up. Had one yesterday increase theirs from £25 to £30 which was nice of them. Loads have increased their payments online without me requesting it.

[SB Cleaning]

Some of my customers have been putting their own prices up. Had one yesterday increase theirs from £25 to £30 which was nice of them. Loads have increased their payments online without me requesting it.

I have had a few do this the last few months too, had a few say im glad you've put them up as well.

[NBwcs]

I put mine up in 2020 and will hold off till next year. You can look at it 2 ways, Everyone's expecting prices to go up so may be a good time to do it but on the other hand it may turn out to the straw that breaks the camels back, the excuse the customers been waiting for to dump you. The media arnt helping, they're generating a fear culture ramming it down people's throat.

[KS Cleaning]

Every year I put my prices up in January,
I increase half the round and the following year the other half
by doing this all my customers get an increase every 2 years

using this system  I very rarely get a cancellation from increasing my prices

This is what I do too, although I work on a 3 year cycle so my work is split into 3 different groups. Price increases for me generally range between 10-20% every 3 years.

[Jay Le Huray]

I had a job @ £16 (small 3 bed)
I put my increase slip in the letter stating that it was going up £1, £16 to £17
the customer who always pays online text me to say "instead of £17 we will now be paying you £20 as you always do a good job and regular as clockwork, sure enough I check my bank account and they paid the £20............
good result

[Arnold Palmer]

I had a job @ £16 (small 3 bed)
I put my increase slip in the letter stating that it was going up £1, £16 to £17
the customer who always pays online text me to say "instead of £17 we will now be paying you £20 as you always do a good job and regular as clockwork, sure enough I check my bank account and they paid the £20............
good result

A lady paid me £1300 (instead of £13) this morning but unfortunately it was by mistake and she wants it back.

 

[dd]

I had a job @ £16 (small 3 bed)
I put my increase slip in the letter stating that it was going up £1, £16 to £17
the customer who always pays online text me to say "instead of £17 we will now be paying you £20 as you always do a good job and regular as clockwork, sure enough I check my bank account and they paid the £20............
good result
[/quo


A lady paid me £1300 (instead of £13) this morning but unfortunately it was by mistake and she wants it back.

 

Just tell her she has paid for the next 99 cleans and as she has prepaid she has inflation proofed her money from any price rises over the next few years.

[Perfect Windows]

I had a job @ £16 (small 3 bed)
I put my increase slip in the letter stating that it was going up £1, £16 to £17
the customer who always pays online text me to say "instead of £17 we will now be paying you £20 as you always do a good job and regular as clockwork, sure enough I check my bank account and they paid the £20............
good result

A lady paid me £1300 (instead of £13) this morning but unfortunately it was by mistake and she wants it back.

 

Be very careful that it is your customer contacting you:

Dead simple:

1.   Fraudster gets into your customer’s bank account
2.   They make a large payment from the customer’s account to you, say £1800 instead of the usual £18.00 (easy mistake)
3.   They phone you up and tell you about the mistake ("ho, ho, ho, what an idiot I am") and give their bank account details
4.   You check with the bank, see the money has arrived from your customer and so you pay the money back (actually into the fraudster’s account)
5.   Customer realises that the money’s been taken illegally and their bank gets the money back off you
6.   You have no comeback as you chose to send the money to the fraudster’s account so it’s a valid transaction – you won’t get a refund

We dodged a £1,700 bullet yesterday at the end of stage 3 because something didn't seem quite right. 

Be sure to speak to the customer (on a number you have for them, not one they give you when they contact you about the "overpayment"). If necessary, go and see them face-to-face.

Be careful.

Vin

Vin

[Arnold Palmer]

I had a job @ £16 (small 3 bed)
I put my increase slip in the letter stating that it was going up £1, £16 to £17
the customer who always pays online text me to say "instead of £17 we will now be paying you £20 as you always do a good job and regular as clockwork, sure enough I check my bank account and they paid the £20............
good result

A lady paid me £1300 (instead of £13) this morning but unfortunately it was by mistake and she wants it back.

 

Be very careful that it is your customer contacting you:

Dead simple:

1.   Fraudster gets into your customer’s bank account
2.   They make a large payment from the customer’s account to you, say £1800 instead of the usual £18.00 (easy mistake)
3.   They phone you up and tell you about the mistake ("ho, ho, ho, what an idiot I am") and give their bank account details
4.   You check with the bank, see the money has arrived from your customer and so you pay the money back (actually into the fraudster’s account)
5.   Customer realises that the money’s been taken illegally and their bank gets the money back off you
6.   You have no comeback as you chose to send the money to the fraudster’s account so it’s a valid transaction – you won’t get a refund

We dodged a £1,700 bullet yesterday at the end of stage 3 because something didn't seem quite right. 

Be sure to speak to the customer (on a number you have for them, not one they give you when they contact you about the "overpayment"). If necessary, go and see them face-to-face.

Be careful.

Vin

Vin

Thanks but it isn't that.

[KS Cleaning]

I had a job @ £16 (small 3 bed)
I put my increase slip in the letter stating that it was going up £1, £16 to £17
the customer who always pays online text me to say "instead of £17 we will now be paying you £20 as you always do a good job and regular as clockwork, sure enough I check my bank account and they paid the £20............
good result

A lady paid me £1300 (instead of £13) this morning but unfortunately it was by mistake and she wants it back.

 

Be very careful that it is your customer contacting you:

Dead simple:

1.   Fraudster gets into your customer’s bank account
2.   They make a large payment from the customer’s account to you, say £1800 instead of the usual £18.00 (easy mistake)
3.   They phone you up and tell you about the mistake ("ho, ho, ho, what an idiot I am") and give their bank account details
4.   You check with the bank, see the money has arrived from your customer and so you pay the money back (actually into the fraudster’s account)
5.   Customer realises that the money’s been taken illegally and their bank gets the money back off you
6.   You have no comeback as you chose to send the money to the fraudster’s account so it’s a valid transaction – you won’t get a refund

We dodged a £1,700 bullet yesterday at the end of stage 3 because something didn't seem quite right. 

Be sure to speak to the customer (on a number you have for them, not one they give you when they contact you about the "overpayment"). If necessary, go and see them face-to-face.

Be careful.

Vin

Vin

Not entirely correct.
5. The bank can’t take the money off you as you weren’t the one who hacked into the victims account and took the money.

[Perfect Windows]

You're correct, I'm not the one who hacked into their account. However, the transfer into my account is fraudulent so it is reversed.

I then have chosen to send money to the scammer at whatever bank account they have given me so I'm stuffed.

This is the information given by me by the bank's fraud department so I'm inclined to believe them.

[KS Cleaning]

Luckily for me your banks fraudulent department works different to my bank then. I had this very scenario happen to me a few years back so I talk from experience.

[the king]

I had too people last year £1500 and £1100 pay me buy mistake all in the same month i contacted both buy knocking on there doors to let them know and transferred money back

[Perfect Windows]

Luckily for me your banks fraudulent department works different to my bank then. I had this very scenario happen to me a few years back so I talk from experience.

Sounds as though your bank thinks that if someone hacks an account and uses it to send you money then you're allowed to keep it. That does seem a tad odd but I'm sure they know what they are talking about.

[KS Cleaning]

Luckily for me your banks fraudulent department works different to my bank then. I had this very scenario happen to me a few years back so I talk from experience.

Sounds as though your bank thinks that if someone hacks an account and uses it to send you money then you're allowed to keep it. That does seem a tad odd but I'm sure they know what they are talking about.

If that is your interpretation of it I’ll just leave it at that.

[Perfect Windows]

Luckily for me your banks fraudulent department works different to my bank then. I had this very scenario happen to me a few years back so I talk from experience.

Sounds as though your bank thinks that if someone hacks an account and uses it to send you money then you're allowed to keep it. That does seem a tad odd but I'm sure they know what they are talking about.

If that is your interpretation of it I’ll just leave it at that.

I literally cannot see any other interpretation of the words "The bank can’t take the money off you as you weren’t the one who hacked into the victims account and took the money."

[KS Cleaning]

Luckily for me your banks fraudulent department works different to my bank then. I had this very scenario happen to me a few years back so I talk from experience.

Sounds as though your bank thinks that if someone hacks an account and uses it to send you money then you're allowed to keep it. That does seem a tad odd but I'm sure they know what they are talking about.

If that is your interpretation of it I’ll just leave it at that.

I literally cannot see any other interpretation of the words "The bank can’t take the money off you as you weren’t the one who hacked into the victims account and took the money."

Ah I see what you did there. A wee play on words eh! That quote is in reference to you saying that the victims bank would take money ( your own hard earned money, not the money the fraudster had placed and then reclaimed ) out of your account, leaving you out of pocket. As I say, talking from experience, that’s not how it works.

[Tristan R Clean]

Back to the main subject.
A reality check: inflation is now over 5%.
Heading towards 7%

If you don’t raise price you are taking a big wage cut.
Eg : your £15 house now should be now minimum
£16
£100 commercial job now £105

T