I do agree that everyone on here is different. Some will be slower than others, others faster.
In this instance I just think its bull.
People also have different standards of cleaning, from overcleaning to doing the absolute bare minimum (not cleaning frames when they need it, not wiping sills with a cloth when needed).
I try not to compare myself to others on here, tho sometimes its difficult. I also know that not everything own here is truthful.
In my opinion, the standard you should be aiming for is the minimum possible standard the customer will accept.
Anything better than that is a waste of time and money.
As an example, I knew a window cleaner who always used to clean the front step, below the front door. I was quite surprised by this, and asked him if he’d been asked to do this by customers.
“Oh no, I just think it’s good, and it only takes about a minute for each house”
I considered this to be beyond what customers would expect. A minute per house will work out about 20 mins per day. That’s 100 mins a week, and 6hrs over a month.
At £50 per hr that’s £300 per month doing something that customers haven’t asked for and wouldn’t expect.
I suggested he spend just a day not doing it and see if anyone complained. Of course, nobody did. I doubt customers even noticed he was doing it. So, he stopped doing it altogether, and still nobody complained.
Doing less than the minimum standard that customers will accept will cause complaints, doing more is a waste of time.
Also, the minimum standard a customer will accept may vary according to the customer.