[harleyman]

So got fed up with a constantly late paying customer from the start so popped a note through  explaining that payments need to be paid within the week wich is made clear on invoice got a reply saying last2 visits there as been a spiders Web on window I felt like saying what about all the other times you have not paid on time this is the last chance saloon . Next time your dumped.ive weeded out a few latley

[harleyman]

I must admit I'm too soft like to think very body is playing by the rules ....nope must get tougher

[AuRavelling79]

So got fed up with a constantly late paying customer from the start so popped a note through  explaining that payments need to be paid within the week wich is made clear on invoice got a reply saying last2 visits there as been a spiders Web on window I felt like saying what about all the other times you have not paid on time this is the last chance saloon . Next time your dumped.ive weeded out a few latley

Dear Latepaying Fool,

If there is an issue with the quality of the clean then that is a different issue to your persistent late payments. If you believe I have missed "a spider's web" on the window then please let me know in a timely manner and I will attend to investigate whether I have left it inadvertently or whether the spider has built the web since I have left your property.

Yours sincerely,



Harleyman

[harleyman]

She can't stand the fact she's been pulled up she said she as been trying to catch me,  lying bint.... I've contact details on the invoice

[NWH]

Doesn’t sound like a long term customer to me.

[Spruce]

So got fed up with a constantly late paying customer from the start so popped a note through  explaining that payments need to be paid within the week wich is made clear on invoice got a reply saying last2 visits there as been a spiders Web on window I felt like saying what about all the other times you have not paid on time this is the last chance saloon . Next time your dumped.ive weeded out a few latley

Dear Latepaying Fool,

If there is an issue with the quality of the clean then that is a different issue to your persistent late payments. If you believe I have missed "a spider's web" on the window then please let me know in a timely manner and I will attend to investigate whether I have left it inadvertently or whether the spider has built the web since I have left your property.

Yours sincerely,



Harleyman

https://www.papertrell.com/apps/preview/Handy-Answer-Book/handy%20answer%20book/How-long-does-it-take-a-spider-to-spin-its-web/001137006/content/SC/51360d13172536090c7a5707_CreaturesBigandSmallElementsHTML.html

[Jonny Swirljet]

I'd be tempted to contact customer and say....

 " i'm afraid i can't achieve your own very high standards for window cleaning. Please have the outstanding clean on me and i'll remove you from my books"

F***em all

[NWH]

Get the money first

[the king]

That would be a instant dump if it was me i wouldn't even bother telling them there off the round 

[harleyman]

Some good responses I'll have  a ponder

[Spruce]

I mentioned on another post that I had had a cheque bounce.

I Whatsapped her with the situation. The message was delivered but she never opened it.
 I found her on Friday evening and she reluctantly paid me with cash. She then cancelled her clean, her daughter's clean, and her father's clean.

I was my fault that her cheque bounced because I am never around to clean when she is at home 😂
This was the first drama I've had from this customer. Even so I was seriously considering dumping her as my gut felt the proverbial writing was on the wall, but she dumped me first! 😱

You have just got to love it.

[dazmond]

We all have late payers....some of my customers don't pay me for 2 or 3 months....its only a handful though and it's usually 2 or 3 cleans worth....most pay within 14 days of clean...

It has to be by cash,card or bank transfer as I don't accept cheques anymore....

[NWH]

Yeah I have about 2 people by cheque these days I won’t except them anymore from a new job,you should be able to take a photo and put em in like now anyway it’s no hassle.

[Johnny B]

I dropped a customer around 8 years ago as she owed me for 5 cleans totalling €60 (I know, I know!)

I was cleaning her neighbour's windows recently, and she approached me and asked me to start cleaning hers again. On reminding her of her outstanding debt, she paid me €20 on the spot, and promised to settle the remainder next time I am around. I agree to restart once she is paid up. I'm not holding my breath, but it's a start.

John

[robbo333]

Dear Cheeky Bast

It would appear that the spiders on your property are working 'even harder' than I am; by being able to rebuild their webs in such a short space of time, after i've cleaned. However, unlike the spiders, I would appreciate payment for my efforts, within a reasonable time frame.

Regards.