[Smudger]

not to argue with you but your changing what you say - NO ONE would describe these conservatories as Lean to's

if I had quoted a price then thats the price they pay no arriving and changing when I get the unless it was clearly an ESTIMATE

if you quoted a job for £200 and expected it to take 4 hours and they did it in 3 or even 2 - so what ? everyones a winner surely ?

I have a job sheet for each job with a time to complete - they 99 times out of a hundred complete inside this time - they then go onto another job or window cleaning - or thats there only job for the day - sometimes its nice to give the lads a short working day - it doesn't cost me anything

Darran

[Mike Burd]

not to argue with you but your changing what you say - NO ONE would describe these conservatories as Lean to's

if I had quoted a price then thats the price they pay no arriving and changing when I get the unless it was clearly an ESTIMATE

if you quoted a job for £200 and expected it to take 4 hours and they did it in 3 or even 2 - so what ? everyones a winner surely ?

I have a job sheet for each job with a time to complete - they 99 times out of a hundred complete inside this time - they then go onto another job or window cleaning - or thats there only job for the day - sometimes its nice to give the lads a short working day - it doesn't cost me anything

Darran

I suspect it’s a scale thing and I’m sure it works for you. If we went to quote every job in the size of area we cover we’d be quoting all day every day. It’s not practical for us and it works just fine.

[Smudger]

i'm sure it is a scale thing - I cover only an area of 50 square miles - but thats my role to quote  every day 

for me its about maximizing the return per job, using a standardised quote system would result in approx 30% income  loss (based on your £6 a panel) for the majority or work
(edited: as I missed the word loss !)
Darran

[Mike Burd]

i'm sure it is a scale thing - I cover only an area of 50 square miles - but thats my role to quote  every day 

for me its about maximizing the return per job, using a standardised quote system would result in approx 30% income (based on your £6 a panel) for the majority or work

Darran

We charge about £90 on average a conservatory roof. Most are about 14 panels. If you’re getting £270 on average I take my hat off to you. On average I would guess they take an hour. I can only dream of £270 an hour.

[Smudger]

where do you get £270 from ?

Darran

[Mike Burd]

where do you get £270 from ?

Darran

Your figures. You said you’d only get 30% of your income if you only charged £6 per panel. I rounded it to 33% and multiplied our average of £90 by three. Perhaps I’ve misread what you wrote.

[Smudger]

sorry, 30% loss - not get 30%
 my bad for cr@ppy typing skills 

Darran

[Mike Burd]

sorry, 30% loss - not get 30%
 my bad for cr@ppy typing skills 

Darran

Ah…. I’m sure we could charge more for some. But we’re pretty clear on our leaflets that prices assume nothing unusual although people often don’t read the small print.

But our leaflet pricing isn’t a guaranteed price. We’ll put prices up on the day if we need to. Or not do a job if it’s too awkward on the day. For example turf growing out of gutters over a conny, or hedgehogs in gutters etc. I don’t have this matter of honour thing. We’ll walk if we don’t like it.

[Smudger]

its not a matter of honour - its about a quote which ( and I believe is still correct ) are allowed to change the price - an estimate is just that a guide price subject to change

personally I wouldn't want the fuss of changing a price on the day ( maybe different if I was still on the tools ) or wasting the time walking away

Darran

[Mike Burd]

its not a matter of honour - its about a quote which ( and I believe is still correct ) are allowed to change the price - an estimate is just that a guide price subject to change

personally I wouldn't want the fuss of changing a price on the day ( maybe different if I was still on the tools ) or wasting the time walking away

Darran

We have a price list with disclaimers so it’s probably neither a quote nor an estimate in that sense. It’s easy enough to change on the day if it’s not right, but very rarely- if at all does the price not work for us on conservatories. Worst case there’s an access issue and we can’t reach every panel. Might be because we need to get next door for example and we just clean the Windows and rebook the conservatory for next time.

There is the very rare one where the roof slopes towards the house and there’s no side access. We would just not do it or by agreement just clean the panels we can.

The main point is we just don’t have the capability to quote anything in the flesh. I’ve a guy dealing with all enquiries full time now and he does go out and look at very large commercials. I wouldn’t bother myself last year or the year before. We were overwhelmed and it wasn’t worth the time for me. I’d just in those circumstances give an actual estimate based on photos to be confirmed on the day.