I would just be reluctant to put any newbie on my work in a van on their own tbh for quiet a while,maybe it’s different if he’s in a van on his own half a mile away doing a group of houses that you can nip to if there’s any problems it’s a difficult one depends what type of work it is.
Some jobs you can take losing but some hurt if you lose em and especially if it’s down to someone not quiet knowing what they are doing due to inexperience.
Fair comment, but I’m not sure what problems there would be? I’ll be cleaning the exact properties with my newbie a couple of times, so they’ll know the sequence and the little quirks each one has.
I had my sister-in-law work with me a couple of weeks ago, a complete novice-never cleaned a window ever. By the end of the 2nd day she had it down. I’d have been happy to let her do those customers again on her own. Squeegeeing is a skill. Waterfed pole is just a method, anyone can learn it.
And if it’s not completely perfect, well it’s window cleaning, nobody will die. The worst that can happen is the odd window isn’t quite up to standard, no big deal.
I’m not worried about customers complaining or losing some. For a start, I’ve made plenty of errors over the years, missing windows when my minds wandered, doing the wrong house, billing for houses that weren’t actually done (and vice versa) etc etc. Nobody has ever complained about it. People just don’t care that much.
I think you have to trust people eventually or else you’ll never be able to grow.
And if the worst case scenario happens and I lose some, I don’t care. Customers are easy to replace, and if losing some is the cost of growth then so be it.
Yes losing big ones can leave a bit of a gap to fill, but most of my larger ones (>£50) are commercial anyway, and they NEVER complain.