Just a random one today. We have a customer who is always £150 in credit sometimes more. He pays £15 to have his windows cleaned but started paying a year in advance, and then he still gives us a £50-£100 christmas tip every year. Honestly probably the nicest customer i have ever had on our books.
Another old lady her windows are £16, but she randomly pays us with a cheque for say £80 like every 3 months, so shes well over £100 in credit. Its very random. She is sound in mind.
Finally i have this lady whos windows are £10 for the front. Her husbands business makes pots of money and she stays at home looking after the grandkids living a nice lavish life. She is really nice though. She paid me £40 randomly during last years lockdown because she felt sorry for us having to work with covid going on.
Since then she now randomly just pays me £10 like almost every 2 weeks. We only clean her windows every 4 weeks but her credit just keeps going up and up. I tried to tell her but she was having none of it.
It makes a nice change from the pooe customers who refuse to pay you, or accuse you of not cleaning or even just the ones that take 6 weeks to pay no matter how much you chase them.
What are your best customer payment stories?
