[jo5hm4n]

Just a random one today.  We have a customer who is always £150 in credit sometimes more.  He pays £15 to have his windows cleaned but started paying a year in advance, and then he still gives us a £50-£100 christmas tip every year.  Honestly probably the nicest customer i have ever had on our books.

Another old lady her windows are £16, but she randomly pays us with a cheque for say £80 like every 3 months, so shes well over £100 in credit.  Its very random.  She is sound in mind.

Finally i have this lady whos windows are £10 for the front.  Her husbands business makes pots of money and she stays at home looking after the grandkids living a nice lavish life.  She is really nice though.  She paid me £40 randomly during last years lockdown because she felt sorry for us having to work with covid going on.

Since then she now randomly just pays me £10 like almost every 2 weeks.  We only clean her windows every 4 weeks but her credit just keeps going up and up.  I tried to tell her but she was having none of it.

It makes a nice change from the pooe customers who refuse to pay you, or accuse you of not cleaning or even just the ones that take 6 weeks to pay no matter how much you chase them.

What are your best customer payment stories?

 

[AuRavelling79]

I have one. Elderly lady and her husband. (sadly he died of Covid)

The house is among a row of forty semis that I do most of.  I charge most of them £15 to £20.

She pays £30. Once her husband came to the door and I said 'look she keeps putting the price up it's getting embarrassing'.

He said 'Yeh well she's bloody nuts but I love her so you' ll just have to accept it.' And he paid £30.00.

Every so often I pass on her gutter cleans to Dan the Man and he charges £125. She paid him £200 despite his protestations.

Every Xmas she gives £50 as a tip.

[Simon Trapani]

Upfront payments are fine for credit if that’s what they are. But also I’ve had similar when customer gives you extra and you think it’s a tip but then one day expects freebies because of it.

[Slacky]

Had a pressure washing job couple of weeks ago where the customer offered to pay in cash before the job was even started which was £1700 and also to have her sons help in carrying out the work.

[zesty]

Think I’ve only got one,

Nice family, the husband has a very good job in the banking Industry.

Not a huge house, but a it’s in a very posh area, and it’s a Victorian gaff.

Years and years ago when I went to quote it, I said to Jo (the wife) ‘£30 once a month’

She replied ‘call it £40’

I said, honestly, £30 is fine!

She’s paid me £40 every month ever since.

The husband also gave me a £10 tip the one the he’s paid cash.

Good, generous people.

[Bungle]

Had a pressure washing job couple of weeks ago where the customer offered to pay in cash before the job was even started which was £1700 and also to have her sons help in carrying out the work.

Thought that was a pjj post for a minute 😀

[Slacky]

pjj?

[Bungle]

pjj?

Splash and dash