[NWH]

I am surprised you could do it in 10 minutes on a first clean though.

I am sometimes tempted to slow down on some jobs when the customer is home, but try to change my mindset on this. We shouldn't have to hide if we are efficient at our job.

I’ve got to the stage where I’m not interested in slowing down to justify my prices.

Too busy for that these days.

I 100% agree with that years ago I used to think blimey that was quick flask out quick tea to justify the price,it’s a pointless exercise if they are good decent customers it makes no difference how long you are there.

[Stoots]

This is the thing where noobs or employees become unstuck.

Its easy to do a good job slowly and its easy to do a bad job going fast, but to do a good job or rather an "acceptable" job (as thats whats going to give the best speed to complaints ratio) takes years.

Knowing when you get to house which windows dont need much of a rinse and which ones do.  which just need a token spray of water... It could be the seals, the vents, the way the sun hits it or something else but it becomes second nature like an unconcious thought on each window. Employees are not thinking like this so they never truly become a master of cleaning windows and will always get complaints as they are just following a method, theres no care for the result.

[NWH]

Exactly m8 I always say it takes years to learn someone’s work you hear people say they take someone on and should be up and running in a few weeks its complete nonsense that’s terrible advise to give someone thinking of employing,some sheet some spot out of the 1000s and 1000s of windows you clean during each visit you learn it takes years it’s like letting a horse run in the National with no jockey unless you know what’s you’re doing.

[Stoots]

Exactly m8 I always say it takes years to learn someone’s work you hear people say they take someone on and should be up and running in a few weeks its complete nonsense that’s terrible advise to give someone thinking of employing,some sheet some spot out of the 1000s and 1000s of windows you clean during each visit you learn it takes years it’s like letting a horse run in the National with no jockey unless you know what’s you’re doing.

thats because they are taught, clean the windows, frames, sills and doors. Then a method for doing it, top frames, glass and rest of frame then sill.

But for me the reality might be that on 1 house i clean the top frame one window but not the rest of them. I might rinse one window for ages and the rest very fast. The frosted one i might just brush up and down without a rinse and one door just gets a blast of water not even a scrub. One window i know i must clean the top openenrs first then come back to it in a few minutes to do the lower otherwise it will spot...The next house might be totally different. My goal of course is to do as good a job as i need to do to keep the customer and not get a complaint whilst getting it done as fast as possible.

An employee cant really do that, they just follow the same method on every job, which is ok but its not optimum and why they will never clean as efficently as us.

[NWH]

Any real problem houses I’ve had in the past I’ve since got rid of that won’t clean with WFP,if I looked at a house that had prominent black rubber seals that had older PVC windows there’s a good chance I wouldn’t take it on.
They are getting few and far between these days but houses with windows like this are a nightmare forget the nonsense rinse rinse and rinse again they hate WFP,the windows these days are better quality they have a hidden seal making it a dream for us the worst enemy a WFPoler ever had from the mid 90s were these windows with black rubber seals they hate WFP.