[hotsteam]

Hi, I was just about to place an order with Gardiners for nearly £350 with the Vat, and they want to charge £6.95 for FedEx  !

I thought it was free delivery over £100  ?

Your thoughts  ?

[dazmond]

Hi, I was just about to place an order with Gardiners for nearly £350 with the Vat, and they want to charge £6.95 for FedEx  !

I thought it was free delivery over £100  ?

Your thoughts  ?

I bought 3 brushes and some o clips the other day....yes FedEx fees are £6-95......the free shipping offer no longer applies mate....

[Ste M]

Its been happening for a while. I feel gardeners is getting worse, half the stuff is not in stock and they have also stopped selling most things now. Its on my favourites at the top of my screen but I find myself going to other suppliers more and more now, they don't even sell pumps any more. The only things I seem to buy are new poles, or pole spares and brushes.

[Smudger]

Funny that, you wouldn't believe there was a global pandemic 

Seriously, supplies and stocks will be hit, I know the items I post out and receive postage is going up at an alarming rate - so many people are sending out parcels now

Darran

[matty72]

Gardiners are good, but there expensive, i think they need more competition, the brushes are expensive now, and cleverly they make it so you have to use there products, like that other company, whats it called uh yea i know Apple

[Spruce]

Hi, I was just about to place an order with Gardiners for nearly £350 with the Vat, and they want to charge £6.95 for FedEx  !

I thought it was free delivery over £100  ?

Your thoughts  ?

What we sometimes forget, more so if we are new to wfp window cleaning, is how much Gardiners have done for window cleaners over the years.

Before Gardiners were selling carbon fibre poles there was really only Facelift and their prices would have meant wfp would have been a very expensive investment and out of my reach price wise. They were also rather heavy. We were battling along with aluminium poles which were available from a number of suppliers. We also had brushes that weren't wfp friendly due to weight.

Despite material costs going up Gardiners have managed to keep prices reasonable while still maintaining a good quality after sales service.

I have benefited from free transport, sometimes even increasing my order to slot into the free delivery window. I don't begrudge them now adding a carriage charge after all these years.

Its been happening for a while. I feel gardeners is getting worse, half the stuff is not in stock and they have also stopped selling most things now. Its on my favourites at the top of my screen but I find myself going to other suppliers more and more now, they don't even sell pumps any more. The only things I seem to buy are new poles, or pole spares and brushes.

Yes, we are also having to source requirements from other suppliers. But that's not a great hardship. I can understand why they have found it necessary to focus on their core products, leaving Grippa and Daqua to supply the dis-continued lines.

[Spruce]

Gardiners are good, but there expensive, i think they need more competition, the brushes are expensive now, and cleverly they make it so you have to use there products, like that other company, whats it called uh yea i know Apple

If you look at Xline brush prices and compare them with Gardiners you will see quite a difference.

https://www.xline-systems.co.uk/water-fed-poles/evo-lite-brushes


 

[matty72]

your right Spruce they have been good for industry, doesn't mean they get a free ride though, blimin pandemic every company using it as excuse for bad service, am i the only one who thinks some are using it as excuse

[matty72]

more competition in suppliers needed, like us window cleaners, i do like gardiners stuff

[dazmond]

Its been happening for a while. I feel gardeners is getting worse, half the stuff is not in stock and they have also stopped selling most things now. Its on my favourites at the top of my screen but I find myself going to other suppliers more and more now, they don't even sell pumps any more. The only things I seem to buy are new poles, or pole spares and brushes.

They are a small family run business... just streamlining their range of products.....

I dont offer gutter clearing or inside window cleaning anymore....again streamlining my business

[zesty]

Noticed this the other day, was a bit annoyed to be honest, it’s not like gardiners stuff is cheap.

They must be doing very well business wise at the mo, so it would be nice to have free delivery on orders over £100 or whatever it was.

[dazmond]

Gardiners are good, but there expensive, i think they need more competition, the brushes are expensive now, and cleverly they make it so you have to use there products, like that other company, whats it called uh yea i know Apple

I think their reasonably priced overall....no prices stay the same.....everything goes up mate...

[KS Cleaning]

Out of all the courier companies Fed Ex are probably the worst as far as tracking your parcel is concerned. Most of the other companies give you an ETA, Fed Ex tracker only tells you when the parcel has arrived and left their depot. The last two orders I’ve had from Gardiner’s didn’t turn up on the day stated by Fed Ex and they won’t leave it in a designated safe place either. I thought the days of staying in all day to receive a parcel were well and truly over......it seems not with Fed Ex.

[Splash & dash]

Out of all the courier companies Fed Ex are probably the worst as far as tracking your parcel is concerned. Most of the other companies give you an ETA, Fed Ex tracker only tells you when the parcel has arrived and left their depot. The last two orders I’ve had from Gardiner’s didn’t turn up on the day stated by Fed Ex and they won’t leave it in a designated safe place either. I thought the days of staying in all day to receive a parcel were well and truly over......it seems not with Fed Ex.

That’s strange I find fed ex very good , they leave all deliveries in a pre arranged place txt before delivery giving a two hour time slot then txt once delivered .

[mjm]

Out of all the courier companies Fed Ex are probably the worst as far as tracking your parcel is concerned. Most of the other companies give you an ETA, Fed Ex tracker only tells you when the parcel has arrived and left their depot. The last two orders I’ve had from Gardiner’s didn’t turn up on the day stated by Fed Ex and they won’t leave it in a designated safe place either. I thought the days of staying in all day to receive a parcel were well and truly over......it seems not with Fed Ex.

That’s strange I find fed ex very good , they leave all deliveries in a pre arranged place txt before delivery giving a two hour time slot then txt once delivered .

i was disapointed in the deliver charge also 

but saying that i can put please leave in porchway on the notes  with fed ex
 i caught the fed ex delivery driver the other day  and i asked him if iam not in can you throw it over the metal side gate  instead and he did it the last delivery.     so      fed ex  is good for me

i dont get the next day delivery of gardiners now it was 2 days last time   and yes i paid deliver charge  every other company deliveries  have been next day  promp 

amazon   same day sometimes to the corner shop   ordered 8am delivered  5pm   
 

[Pete Thompson]

What we sometimes forget, more so if we are new to wfp window cleaning, is how much Gardiners have done for window cleaners over the years.

Before Gardiners were selling carbon fibre poles there was really only Facelift and their prices would have meant wfp would have been a very expensive investment and out of my reach price wise.

Sorry what?

Ionics were supplying carbon fibre poles long before gardiners and facelift.

[Tristan R Clean]

I could be wrong but if you order Gardiner products ( brushes, poles etc. ) You don’t pay delivery 

T

[Tristan R Clean]

I should of said from Grippatank 

[richard connett]

It did sting the other day when 2 brushes came in at over £100 with vat and delivery added! But on balance I will still use them as we know the poles and brushes are still the best .  I wish they would use dpd though .

[Bungle]

Out of all the courier companies Fed Ex are probably the worst as far as tracking your parcel is concerned. Most of the other companies give you an ETA, Fed Ex tracker only tells you when the parcel has arrived and left their depot. The last two orders I’ve had from Gardiner’s didn’t turn up on the day stated by Fed Ex and they won’t leave it in a designated safe place either. I thought the days of staying in all day to receive a parcel were well and truly over......it seems not with Fed Ex.

Our FedEx delivery man delivers when he feels like it. Not just orders from Gardiners. I've complained to FedEx about it but it falls on deaf ears. I'm the customer and I've paid FedEx to deliver my parcel on time but the last 3 deliveries have taken up to a week.