Could be the wiring but it sounds like the controller itself I had a similar problem years ago and it was the controller although they are very reliable usually,they all come from the same place in Crowborough and that’s also near Tunbridge Wells 🤣🤣 they are called Spring.
Yeah cheers!
Pure freedom gave me the details for Spring.
I've sent them a polite email but will ring next week if no joy.
Just wonder what kind of guarantee I get these things? The system is less than 18 months old and my last controller never missed a beat in over 10yrs till I sold the van.
Spring will ask for the controller back so they can identify what the fault is.
I believe that warranty does have a time limit. See their terms and conditions.
https://springltd.co/terms-and-conditions-2020I don't know what the terms and conditions of sale are of your model controller as it could most likely be a V11 model.
A company can't guarantee a product forever. A warranty normal covers faulty workmanship or components for a stated period of time. Sometimes components can fail after the warranty period.
Two of the most common reasons for failure are water ingress and incorrectly connecting the battery up after taking it out to bench charge it (reverse polarity.) In both cases these aren't a justified warranty claim even if the failure happens during the warranty period. These would be termed as operator error.
We have 2 Varistream digital controllers that are nearly 13 years old. We also have an analogue Varistream that's older still.
A local windie has 2 Purefreedom controllers (Spring manufactured) which are even older than the ones we have.
