[Gringo]

Just wondering if anyone had put prices up this year yet and what has reaction, % of cancels been, as mine are due as postponed it last year, was it Stoots on a thread said he had. I have quite a few customers who work for NHS, so even £1 on a £10 is 10% and with there 1% rise all over news, don't know how that would appear having lost a bit of work due to covid anyway

[Smudger]

Going up very shortly - normally we lose 3 to 6 out of 1000 customers

Maybe 10% but when did you last put them up ?

Darran

[mufcglen]

Put a couple up this last few weeks and plan to put a few more up that aren’t in line with the rest, no issues and no asking to cancel.

[NWH]

I will put mine up a couple of years from now I’ll be glad I did I reckon everything will cost more.

[KS Cleaning]

I put off a planned price rise last year so bit the bullet and started price increases in February. So far I’ve increased about 100 jobs, £1-2 on jobs between £10 and £20and £4-5 on a few bigger jobs, only had one cancellation so far. I have been careful tho, I have three taxi owner drivers, a few customers who work in hospitality and a few hairdressers etc and  I’ve put their price rise on hold even tho their neighbours have went up. Now that the feedback has been positive to the price increase I will be rolling out the price increase throughout my round during March/April.

[GAZZA B]

i have put mine up from  £1.00 to £5.00 no problem so far

[Gringo]

Going up very shortly - normally we lose 3 to 6 out of 1000 customers

Maybe 10% but when did you last put them up ?

Be 3 years, some could be 4,so due a rise, but don't want a drop off in numbers

[Smudger]

sounds like its only 2.5% rise then...

remember most people in PAYE get a rise every year !

Darran

[Stoots]

I put about 400 up last month. Most of them £1 with the odd one £2. Lost maybe 5 customers.

[Richard iSparkle]

I’m putting mine up in a few months. Do so every 2 years now.

SKY have just informed me my rate is going up by about £3 a month

I wouldn’t worry about a £1 increase.

£1 is small change nowadays. A pint is about £4 now so 🤷🏻

[NWH]

I don’t drink but I know it’s not £4 a pint down this way more like £4.50.

[Smudger]

our local shops now charge a £1 for crisps - and I dont mean the grab bags or family packs

that should put a price rise into perceptive

Darran

[Gringo]

I put about 400 up last month. Most of them £1 with the odd one £2. Lost maybe 5 customers.

That's a good effort, fair play, basically 1% loss, cheers for replies knowing people have put em up with no peobs, onwards and upwards

[Jay Le Huray]

I put up about 100 or so customers in January and not 1 complaint

[AuRavelling79]

I don’t drink but I know it’s not £4 a pint down this way more like £4.50.

£4.44 Nigel. If you want to split hairs and go off topic get it right.

[dazmond]

i put over 200 jobs up last april(informed them in feb/march)....i had another 50 or so jobs to put up but shied off when we went into lockdown....i put most up a quid or 2,some a fiver.....

i also put  prices up all year round when  customers move and i pick up the new owners and any new jobs i get from word of mouth,recommendation and walk ups...

[NWH]

I don’t drink but I know it’s not £4 a pint down this way more like £4.50.

£4.44 Nigel. If you want to split hairs and go off topic get it right.

It varies at different places if you drink a lot you’d want all those 44 pennies

[jim bean]

I’ve started last week as I put them off last year with COVID etc done about 60 so far £1-£3 not one said anything so far.

Only put them up once before never got a cancellation then either

[Phil J]

Hey Lads,
How do you inform the customers, is it in person on the day or via letter/text email? I've got customers who I've not increased in years and I mean years, 8 to be exact!
Thanks, Phil

[AuRavelling79]

I staple a 'price increase next time' slip to the payment slip.

I will do a selective increase thus spring.