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pjulk

Re: Had a really hard day with wfp :'(
« Reply #20 on: July 13, 2006, 10:35:15 pm »
I treat the frames and glass as one and clean the whole lot everytime.
I never get a problem with any windows this way.

The only time i dont clean the top frame is if there is an air vent then i just clean up to the airvent.

I don't think you can really avoid getting the top frame wet so you may as well clean it.

Paul

Trevor Knight

  • Posts: 1825
Re: Had a really hard day with wfp :'(
« Reply #21 on: July 14, 2006, 05:08:13 am »
Hi Matthew,

Create a new post and ask for someone to help you with a day out WFP.

I am sure you will get a reply and hopefully this will put your mind at rest.

Best wishes,

Trev
Covering Hampshire, Dorset, Surrey, Berkshire

Paul Coleman

Re: Had a really hard day with wfp :'(
« Reply #22 on: July 14, 2006, 07:29:10 am »
Today was a total disaster. Most of the houses I did today have never been wfp'd
before.

I did one house and packed my stuff away in the van and the lady of the house came out & said "you can't leave it like that" pointing to her kitchen window.

I went to have a look and righ enough it was horific :o

Water had lurched up in the frame at the top and had ran down and spread. What a mess.

I am really confused? Some people say on a first clean you must wash the frame at the top and rinse well, then wash the window and rinse?

My theory is and I have proved it, is when water touches the top frame no matter how many cleans it had you are in trouble.

All the houses I did after that I managed to let water touch the top frame and when dry it was spotty.

What do I do?

Clear Vision

I also had troubles at first with those first cleans.  The customers who let me get it right at my own pace now get a decent quality job.  Those few who put me on a "last chance" after the first clean didn't hear from me again - it's not my fault they couldn't be bothered to read my explanatory leaflet.  I didn't go self-employed to have people going through a verbal warning scenario as if they were an employer.
What I now do with first cleans is to scrub all the frames and glass with the first pass.  Second pass I do glass only.  In recent times, if I sense the customer might be a bit more picky, I do a third pass rinsing only with the brush off the glass.  This may well be overkill but I prefer to do it this way rather than lose a job.  I realise that this is very time consuming.  The problem is that with existing customers, you can't really charge more for a first WFP clean.  However, with new customers, you can.  All my first cleans with WFP are now new customers so I price the first clean a fair bit higher.  It still doesn't fully compensate me for the extra time taken but at least it's partially covered.

Clear Vision

  • Posts: 1908
Re: Had a really hard day with wfp :'(
« Reply #23 on: July 14, 2006, 09:18:56 pm »
Hi Matthew,

Create a new post and ask for someone to help you with a day out WFP.

I am sure you will get a reply and hopefully this will put your mind at rest.

Best wishes,

Trev

Trev,

I really dont think anyone would come up to inverness? Do you?


Anyway I went out today and did exactly what you said with the top frames.

I cleaned the whole frame then the glass and move onto the next window. After I finished the house I went back to the start and did only the glass. Results were quite good! Thanks for advise trev & everyone else.

The only problem was it took ages. I'm going to be well behind with my work now :'( How will I ever catch up?

Clear Vision

  • Posts: 1908
Re: Had a really hard day with wfp :'(
« Reply #24 on: July 14, 2006, 10:27:46 pm »
When will it start to get quicker? After I have done the top frame the first time?

Clear Vision

Paul Coleman

Re: Had a really hard day with wfp :'(
« Reply #25 on: July 14, 2006, 11:09:13 pm »
Hi Matthew,

Create a new post and ask for someone to help you with a day out WFP.

I am sure you will get a reply and hopefully this will put your mind at rest.

Best wishes,

Trev

Trev,

I really dont think anyone would come up to inverness? Do you?


Anyway I went out today and did exactly what you said with the top frames.

I cleaned the whole frame then the glass and move onto the next window. After I finished the house I went back to the start and did only the glass. Results were quite good! Thanks for advise trev & everyone else.

The only problem was it took ages. I'm going to be well behind with my work now :'( How will I ever catch up?

Although others have said differently, this was why I converted my customer base to WFP in sections.  Once I got a fair bit behind, I would revert back to trad and play catch up.  First time around I converted one third of the work.  Second time around, I did two thirds of it by WFP.  Third time around, I did the lot.

Trevor Knight

  • Posts: 1825
Re: Had a really hard day with wfp :'(
« Reply #26 on: July 15, 2006, 07:56:52 am »
Hi Matthew,

Glad the results are getting better.

I am glad you said it took you ages as first cleans always do!!

On average a first clean will take 2 sometimes 3 times as long as normal. If you are converting your round in one hit the only way to keep up is to work 6 days. Alternatively as others have said, convert customers over in blocks. Maybe do your biggest accounts first, or any leaded or awkward houses.

Glad its getting better for you, it reall is just a matter of time and practice.

Any more help please just ask.

Best wishes,

Trev
Covering Hampshire, Dorset, Surrey, Berkshire

Londoner

Re: Had a really hard day with wfp :'(
« Reply #27 on: July 15, 2006, 09:15:31 am »
On a first clean most of the work goes into cleaning the frame.
You cant stop the water touching the frame. particularly the top where the muck has accumulated.
Give the frame a good going over with the brush first and rinse it off. The brush will shift the dirt but you need to wash it down. Then do the window.

Clear Vision

  • Posts: 1908
Re: Had a really hard day with wfp :'(
« Reply #28 on: July 15, 2006, 09:23:48 am »
Thanks trev & everyone else.

I came across a wee problem yesterday. There is a row of about 8 houses and I clean the one in the middle. When I did it with the ladders I gained access through next doors garden and round the back that way. How can I do it now?


P.S. Is there anyone out there who would come out with me for a day to help and show me the ropes. There are no window cleaners local who have a wfp and there are no shops. So I've had to do it on my own, but am unsure if I'm doing it the right way?

Clear Vision

Paul Coleman

Re: Had a really hard day with wfp :'(
« Reply #29 on: July 15, 2006, 10:38:20 am »
Thanks trev & everyone else.

I came across a wee problem yesterday. There is a row of about 8 houses and I clean the one in the middle. When I did it with the ladders I gained access through next doors garden and round the back that way. How can I do it now?


P.S. Is there anyone out there who would come out with me for a day to help and show me the ropes. There are no window cleaners local who have a wfp and there are no shops. So I've had to do it on my own, but am unsure if I'm doing it the right way?

Clear Vision
Not sure what equipment you have but a trolley or backpack are usually fine for this.  If no backpack and the trolley won't fit, take the trolley as far as you can and connect a hosereel up to it for the rest of the way?

Clear Vision

  • Posts: 1908
Re: Had a really hard day with wfp :'(
« Reply #30 on: July 15, 2006, 02:48:58 pm »
I have a trolley system that I usually leave in the van and treat as a static system. I only have 30m of hose on a reel which is mounted in the van. I ordered 100m of hose which should be here by the end of the month!
I use a 250l lay flat baffled tank.

A back pack would be great. I have often thought of purchasing one but do you have to convert it to work with the window cleaners tools? ie: hose/fittings?

Clear Vision

dlink

  • Posts: 2
Re: Had a really hard day with wfp :'(
« Reply #31 on: July 16, 2006, 02:21:52 pm »
i started wfp ma houses and started losing custom coz old dear couldn't understand why i left wter on the windows ???,i also stopped getting tips at christmas aswell try stick to laddering houses if you can mate ;)

Clear Vision

  • Posts: 1908
Re: Had a really hard day with wfp :'(
« Reply #32 on: July 18, 2006, 10:46:23 pm »
Had a good day today :D It was slow as I was scrubbing and rinsing the frames but the results were quite good considering they were first wfp cleans!

Thanks for all your help and advise

Clear Vision

gaza

  • Posts: 1642
Re: Had a really hard day with wfp :'(
« Reply #33 on: July 19, 2006, 08:27:13 am »
dlink:theres your annswer ;D ;D ;D ;D ;D ;D ;D annother one  nearly connverted ;D ;D ;D ;D ;D

 gaza
IM AT THAT AGE MY BACK GOES OUT MORE THAN I DO