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Mike Burd

Re: lots of monkeys charging peanuts
« Reply #40 on: November 24, 2020, 07:56:28 pm »
I didn't do the price at 50%cheaper those are my prices if I want to I could do six an hour times that by five hours in Yorkshire thats good money but I have been doing this job 35 years now with a very good customer base ,put it this way I will be one of those Window cleaners that will hardly lose any customer to the covid because I don't take the mick with pricing, I make a good living through this job and I'm not about to rip people of ,I hear it every day people saying to me my window cleaner is expensive do you cover my area answer normally is sorry no I don't cant be bothered with the hassle 😅
If people are contacting you from other areas because their local guy is “expensive“, has it occurred to you that perhaps you’re underpriced? And if you’ be been going 35 years, why feel the need to be 50% cheaper than the competitors?

NWH

  • Posts: 16952
Re: lots of monkeys charging peanuts
« Reply #41 on: November 24, 2020, 08:02:37 pm »
If you get every single job you quote you are too cheap,I had a couple last month I quoted and didn’t get them they won’t get rid of a cheap window cleaner and think I’m the next mug.
Same old same old he just stopped coming etc well he would do for the price of a pint and a pork pie,sometimes I like shocking em 🤣🤣🤣🤣🤣.

dazmond

  • Posts: 23967
Re: lots of monkeys charging peanuts
« Reply #42 on: November 24, 2020, 08:10:44 pm »
each to their own.......i try and find the middle ground somewhere with pricing......not the cheapest window cleaner in the area but not ridiculously expensive either...
price higher/work harder!

SB Cleaning

  • Posts: 4287
Re: lots of monkeys charging peanuts
« Reply #43 on: November 24, 2020, 08:27:40 pm »
each to their own.......i try and find the middle ground somewhere with pricing......not the cheapest window cleaner in the area but not ridiculously expensive either...
So you know all your competitors pricing ?

I haven't got a clue what others charge in my area nor do i care.

dazmond

  • Posts: 23967
Re: lots of monkeys charging peanuts
« Reply #44 on: November 24, 2020, 08:47:49 pm »
each to their own.......i try and find the middle ground somewhere with pricing......not the cheapest window cleaner in the area but not ridiculously expensive either...
So you know all your competitors pricing ?

I haven't got a clue what others charge in my area nor do i care.

yes.....i do actually!some are unbelievably cheap and other are more expensive than me on some types of work
price higher/work harder!

deeege

  • Posts: 5008
Re: lots of monkeys charging peanuts
« Reply #45 on: November 24, 2020, 08:48:44 pm »
I havnt got a clue what others charge either and couldn’t give a monkeys. My sole aim when pricing each job is getting as much as I can for that job.

If I’m winning all of my quotes I’ll keep upping the cost until I’m getting around 60-70%. That’s the sweet spot I find.

Also, I’m not really looking for the type of customer who is getting multiple quotes for a ~£20 regular job.
"....and it's lend me ten pounds, I'll buy you a drink, and mother wake me early in the morning."

jk999

  • Posts: 2089
Re: lots of monkeys charging peanuts
« Reply #46 on: November 24, 2020, 09:19:53 pm »
People aren't contacting me it People that are visiting family and friends of my customers and to be honest I'm not the cheapest window cleaner in my area ,there is a guy who charges half the price I do 🤣🤣🤣🤣

AuRavelling79

  • Posts: 25385
Re: lots of monkeys charging peanuts
« Reply #47 on: November 24, 2020, 10:41:24 pm »
I didn't do the price at 50%cheaper those are my prices if I want to I could do six an hour times that by five hours in Yorkshire thats good money but I have been doing this job 35 years now with a very good customer base ,put it this way I will be one of those Window cleaners that will hardly lose any customer to the covid because I don't take the mick with pricing, I make a good living through this job and I'm not about to rip people of ,I hear it every day people saying to me my window cleaner is expensive do you cover my area answer normally is sorry no I don't cant be bothered with the hassle 😅

You said you "hear it every day" ... now you say  "people aren't contacting me" just "People that are visiting family and friends of my customers".

If you've been going 35 years I reckon you are in danger of a "stuck in my ways" and "no-one can advise me different as 'eck as like" mindset!  ;D
It's a game of three halves!

jk999

  • Posts: 2089
Re: lots of monkeys charging peanuts
« Reply #48 on: November 24, 2020, 10:54:12 pm »
🤣🤣🤣🤣🤣🤣👍

james peters

  • Posts: 950
Re: lots of monkeys charging peanuts
« Reply #49 on: November 25, 2020, 08:00:21 am »
I didn't do the price at 50%cheaper those are my prices if I want to I could do six an hour times that by five hours in Yorkshire thats good money but I have been doing this job 35 years now with a very good customer base ,put it this way I will be one of those Window cleaners that will hardly lose any customer to the covid because I don't take the mick with pricing, I make a good living through this job and I'm not about to rip people of ,I hear it every day people saying to me my window cleaner is expensive do you cover my area answer normally is sorry no I don't cant be bothered with the hassle 😅

You said you "hear it every day" ... now you say  "people aren't contacting me" just "People that are visiting family and friends of my customers".

If you've been going 35 years I reckon you are in danger of a "stuck in my ways" and "no-one can advise me different as 'eck as like" mindset!  ;D

this happened to me.....I have been going 29 years....
I was stuck in tjhe mindset of not being able to charge any higher.
I have changed that mindset now , because I have gained thoughts and ideas from this forum.

It makes my job more enjoyable. I wish there was forums like this when I started....

Spruce

  • Posts: 8462
Re: lots of monkeys charging peanuts
« Reply #50 on: November 25, 2020, 08:34:30 am »
I didn't do the price at 50%cheaper those are my prices if I want to I could do six an hour times that by five hours in Yorkshire thats good money but I have been doing this job 35 years now with a very good customer base ,put it this way I will be one of those Window cleaners that will hardly lose any customer to the covid because I don't take the mick with pricing, I make a good living through this job and I'm not about to rip people of ,I hear it every day people saying to me my window cleaner is expensive do you cover my area answer normally is sorry no I don't cant be bothered with the hassle 😅

I'm on Teesside and the same mentality exists as in Yorkshire with regard to pricing.

I also don't take the Mick with pricing as I've watched and learnt from fellow window cleaners. They have a high rate of customer turnover because they try to charge maximum pricing. I found it very difficult to get to £10 a 3 bed semi no conservatory in our area. There are still guys charging a fiver for the same type of house and using wfp. The further East you go into Loftus the worse it gets price wise.

When I bumped prices up for £9 to £10 I found that was the tipping point for some.

We have a business that wanted to charge £15 a clean on a newish estate. He got a couple of houses but not for long as his customers started to talk to others who had other window cleaners. Now I think he only has 2 customers left from the batch he had.
I wish we could all get those prices but customer perception dictates otherwise.

The other issue we have is our Job Center. They have been blatantly encouraging job seekers to become window cleaners and take low level bungalows off existing window cleaners by undercutting. They have been told the established window cleaners can afford to loose a few of their customers.

What this does is get someone off their books into employment and then let family credit (or whatever its called) to top his earnings up. Is it 16 or 24 hours he has to work a week to claim these benefits?
Success is 1% inspiration, 98% perspiration and 2% attention to detail!

The older I get, the better I was ;)

Shrek

  • Posts: 3931
Re: lots of monkeys charging peanuts
« Reply #51 on: November 25, 2020, 08:43:19 am »
I didn't do the price at 50%cheaper those are my prices if I want to I could do six an hour times that by five hours in Yorkshire thats good money but I have been doing this job 35 years now with a very good customer base ,put it this way I will be one of those Window cleaners that will hardly lose any customer to the covid because I don't take the mick with pricing, I make a good living through this job and I'm not about to rip people of ,I hear it every day people saying to me my window cleaner is expensive do you cover my area answer normally is sorry no I don't cant be bothered with the hassle 😅

I'm on Teesside and the same mentality exists as in Yorkshire with regard to pricing.

I also don't take the Mick with pricing as I've watched and learnt from fellow window cleaners. They have a high rate of customer turnover because they try to charge maximum pricing. I found it very difficult to get to £10 a 3 bed semi no conservatory in our area. There are still guys charging a fiver for the same type of house and using wfp. The further East you go into Loftus the worse it gets price wise.

When I bumped prices up for £9 to £10 I found that was the tipping point for some.

We have a business that wanted to charge £15 a clean on a newish estate. He got a couple of houses but not for long as his customers started to talk to others who had other window cleaners. Now I think he only has 2 customers left from the batch he had.
I wish we could all get those prices but customer perception dictates otherwise.

The other issue we have is our Job Center. They have been blatantly encouraging job seekers to become window cleaners and take low level bungalows off existing window cleaners by undercutting. They have been told the established window cleaners can afford to loose a few of their customers.

What this does is get someone off their books into employment and then let family credit (or whatever its called) to top his earnings up. Is it 16 or 24 hours he has to work a week to claim these benefits?

I think you have the same mind set as jk. The example used above shows the customer was paying around £20. Jk came along and said he’d do it for £10- the customer would’ve probably have been happy with £15 . When I used to get my windows cleaned, I didn’t have a clue what my neighbours were being charged and I certainly didn’t go round bringing it up into conversation. The problem lies within the window cleaners IMO . If all you window cleaners in Yorkshire seem to know each other and clearly know what each charges per property then why don’t you all stick together and everyone ups their minimum price to £10 no ifs no buts.

Richard iSparkle

  • Posts: 2491
Re: lots of monkeys charging peanuts
« Reply #52 on: November 25, 2020, 08:45:15 am »

If I’m winning all of my quotes I’ll keep upping the cost until I’m getting around 60-70%. That’s the sweet spot I find.


yes exactly this. agreed!   :)
iSparkle Window Cleaning

www.isparklewindowcleaning.uk

AuRavelling79

  • Posts: 25385
Re: lots of monkeys charging peanuts
« Reply #53 on: November 25, 2020, 09:06:14 am »
I didn't do the price at 50%cheaper those are my prices if I want to I could do six an hour times that by five hours in Yorkshire thats good money but I have been doing this job 35 years now with a very good customer base ,put it this way I will be one of those Window cleaners that will hardly lose any customer to the covid because I don't take the mick with pricing, I make a good living through this job and I'm not about to rip people of ,I hear it every day people saying to me my window cleaner is expensive do you cover my area answer normally is sorry no I don't cant be bothered with the hassle 😅

I'm on Teesside and the same mentality exists as in Yorkshire with regard to pricing.

I also don't take the Mick with pricing as I've watched and learnt from fellow window cleaners. They have a high rate of customer turnover because they try to charge maximum pricing. I found it very difficult to get to £10 a 3 bed semi no conservatory in our area. There are still guys charging a fiver for the same type of house and using wfp. The further East you go into Loftus the worse it gets price wise.

When I bumped prices up for £9 to £10 I found that was the tipping point for some.

We have a business that wanted to charge £15 a clean on a newish estate. He got a couple of houses but not for long as his customers started to talk to others who had other window cleaners. Now I think he only has 2 customers left from the batch he had.
I wish we could all get those prices but customer perception dictates otherwise.

The other issue we have is our Job Center. They have been blatantly encouraging job seekers to become window cleaners and take low level bungalows off existing window cleaners by undercutting. They have been told the established window cleaners can afford to loose a few of their customers.

What this does is get someone off their books into employment and then let family credit (or whatever its called) to top his earnings up. Is it 16 or 24 hours he has to work a week to claim these benefits?

That sounds anecdotal. (I'm not saying things anecdotal aren't based in fact) I would love to know your source for it because it also sounds that it has been exaggerated before reaching you.

Blatantly = "Done openly and unashamedly"
It's a game of three halves!

NWH

  • Posts: 16952
Re: lots of monkeys charging peanuts
« Reply #54 on: November 25, 2020, 10:12:27 am »
I refuse to go to work and worry about being undercut my philosophy is why worry about something that hasn’t happened,I’d rather deal with the problem if and when it arises.

NWH

  • Posts: 16952
Re: lots of monkeys charging peanuts
« Reply #55 on: November 25, 2020, 10:14:51 am »
Before we know it we will be looking back at this Virus saying blimey that was 10 years ago,life is short don’t spend it worrying.

Spruce

  • Posts: 8462
Re: lots of monkeys charging peanuts
« Reply #56 on: November 25, 2020, 10:20:08 am »
I didn't do the price at 50%cheaper those are my prices if I want to I could do six an hour times that by five hours in Yorkshire thats good money but I have been doing this job 35 years now with a very good customer base ,put it this way I will be one of those Window cleaners that will hardly lose any customer to the covid because I don't take the mick with pricing, I make a good living through this job and I'm not about to rip people of ,I hear it every day people saying to me my window cleaner is expensive do you cover my area answer normally is sorry no I don't cant be bothered with the hassle 😅

I'm on Teesside and the same mentality exists as in Yorkshire with regard to pricing.

I also don't take the Mick with pricing as I've watched and learnt from fellow window cleaners. They have a high rate of customer turnover because they try to charge maximum pricing. I found it very difficult to get to £10 a 3 bed semi no conservatory in our area. There are still guys charging a fiver for the same type of house and using wfp. The further East you go into Loftus the worse it gets price wise.

When I bumped prices up for £9 to £10 I found that was the tipping point for some.

We have a business that wanted to charge £15 a clean on a newish estate. He got a couple of houses but not for long as his customers started to talk to others who had other window cleaners. Now I think he only has 2 customers left from the batch he had.
I wish we could all get those prices but customer perception dictates otherwise.

The other issue we have is our Job Center. They have been blatantly encouraging job seekers to become window cleaners and take low level bungalows off existing window cleaners by undercutting. They have been told the established window cleaners can afford to loose a few of their customers.

What this does is get someone off their books into employment and then let family credit (or whatever its called) to top his earnings up. Is it 16 or 24 hours he has to work a week to claim these benefits?

That sounds anecdotal. (I'm not saying things anecdotal aren't based in fact) I would love to know your source for it because it also sounds that it has been exaggerated before reaching you.

Blatantly = "Done openly and unashamedly"

Directly from the ex customer of the bungalow I lost. It was his neighbour  who took up cleaning his windows. That same window cleaner then later complained to me that I was canvassing on his patch.
I know he was unemployed for a long time, but you are right, I wasn't in the actual conversation loop with the Job Center clerk.

I did also hear the same story from another local window cleaner complaining to me about loosing some of his bungalows he was saving up to clean after he retired.
So I gave it some credence.

When I was registered with the job center it was suggested I became a window cleaner. The conversation didn't continue as I informed them I had standards.  ;D

We have 3 bungalows left on the round now and one of them is mother-in-laws. She insists she pays me for her clean which I do for a pittance. She's had guys knocking on her door offering to do it cheaper than I'm doing it for. 

I've  lost a number due to cheaper window cleaners but I have no clue if they were job center related. Some old retired pensioners will change ship for a £1 difference.
Success is 1% inspiration, 98% perspiration and 2% attention to detail!

The older I get, the better I was ;)

Stoots

  • Posts: 6211
Re: lots of monkeys charging peanuts
« Reply #57 on: November 25, 2020, 11:32:43 am »
each to their own.......i try and find the middle ground somewhere with pricing......not the cheapest window cleaner in the area but not ridiculously expensive either...
So you know all your competitors pricing ?

I haven't got a clue what others charge in my area nor do i care.

Well you should

Basic stuff that

jk999

  • Posts: 2089
Re: lots of monkeys charging peanuts
« Reply #58 on: November 25, 2020, 12:00:14 pm »
Shreck I already said I never undercut the other window cleaner they just came out and asked what I charged I told them a tenner without any  conservatory ,never new they had someone else before until a few cleans in ,to be honest im not in this job to get rich or rip people off customers have outgoing s aswell so if the price is to much which payment do you think they are gonna get rid off first eh ,I'm an in-between price man not cheap but not dear ,I earn enough to pay everything I owe each week and still enough to save and live a comfortable life

Dry Clean

  • Posts: 8857
Re: lots of monkeys charging peanuts
« Reply #59 on: November 25, 2020, 12:06:47 pm »
each to their own.......i try and find the middle ground somewhere with pricing......not the cheapest window cleaner in the area but not ridiculously expensive either...
So you know all your competitors pricing ?

I haven't got a clue what others charge in my area nor do i care.

Well you should

Basic stuff that

Its all BS, I charge £5 for a four bed detached, what I mean is that's what I tell other shiners I charge because its none of their business, charge what you need to charge to make the work pay for you and stop listening to BS from braggers,  no matter what you say you charge there will always be somebody on here who will tell you its not enough.