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Tony Bolton

  • Posts: 3
Lockdown
« on: November 02, 2020, 11:36:05 am »
Hi, I’ve currently have customers booked in for there oven clean in November and not sure if to cancel because of lockdown anybody else having same dilemma

Mike Halliday

  • Posts: 11581
Re: Lockdown
« Reply #1 on: November 02, 2020, 04:52:24 pm »
No. I can work without any direct contact with the customer So have no issues working through this lockdown. I wouldn't contact customers and cancel,  I would leave the ball in their court.

I think you can clean an oven using the back door and have the customer stay out of the kitchen use hand sanitiser and wear a mask.
Mike Halliday.  www.henryhalliday.co.uk

Tony Bolton

  • Posts: 3
Re: Lockdown
« Reply #2 on: November 02, 2020, 07:13:03 pm »
Thanks Mike, not sure what the government guidelines are very vague as usual.

dustee

  • Posts: 473
Re: Lockdown
« Reply #3 on: November 02, 2020, 08:22:47 pm »
guideline is this
cleaners , etc can still enter other peoples homes to work

Smudger

  • Posts: 13438
Re: Lockdown
« Reply #4 on: November 02, 2020, 09:17:42 pm »
As above - you can continue as you can't work from home - just be mindful some people may be worried - id ring them on the day and outline the procedure - ie.. arrival time - access - ppe used etc...

and take it from there

Good luck, stay safe

Darran
Never argue with an idiot, they will only bring you down to their level, and beat you with experience

Mike Halliday

  • Posts: 11581
Re: Lockdown
« Reply #5 on: November 03, 2020, 05:38:52 am »
The biggest problem we will have is people thinking we are not working so they don’t call,

I’ve had  less calls over the last week  and I think it will be a slow time over the next month but I’ve had a fantastic year to luckily my bank Balance  is quite healthy  so I can ride out the storm,

I wouldn’t like to be a new starter at this time
Mike Halliday.  www.henryhalliday.co.uk

Tony Bolton

  • Posts: 3
Re: Lockdown
« Reply #6 on: November 03, 2020, 08:54:43 am »
Thanks for the advice everyone, I’ll continue with my appointments hopefully won’t get to many cancellations over the next month.
Stay safe everyone
Thanks