[Paul-kent]

Any one else having issues with the squeegee app, it seems like every update has glitches

To the point where I'm looking at going back to cleaner planner which I'm not keen on because since the forum closed the development seemed to stop as well

[deeege]

I keep needing to log in every time I open the app today. Very frustrating. I’m going to give them the benefit of the doubt as they are making some big changes to subscriptions etc right now.

I’m generally very happy with the useability of Squeegee so I’m hoping they sort this out ASAP.

[adman]

I'm fine but my franchisee can't use it at all.  Not good at the same time they're hiking pries up.

[dazmond]

Any one else having issues with the squeegee app, it seems like every update has glitches

To the point where I'm looking at going back to cleaner planner which I'm not keen on because since the forum closed the development seemed to stop as well

cleaner planner doesnt need developing anymore IMO...its perfectly fine as it is and its super smooth and slick to operate.....i once had an issue with email invoices a few years ago...it was sorted out within a couple of hours via email.....also since rob sold it to silicon valley its cheaper......i currently pay £15 a month...it used to be £18 a month.....well worth the money to me.....

[motod]

Can anyone help with restoring to earlier back up backup.sqg file? Trying to use restore option in settings, but its not working; "Unable to read the import file" Thanks

[Paul-kent]

The best thing to do is email them they are helpful even out of trading hrs

[Ched]

Can anyone help with restoring to earlier back up backup.sqg file? Trying to use restore option in settings, but its not working; "Unable to read the import file" Thanks

They used to use json files until about a month ago. The sqg file is the new backup format. I'm not sure you can import an old version, you will probably need Squeegee support to do it.

[Smudger]

Any one else having issues with the squeegee app, it seems like every update has glitches

To the point where I'm looking at going back to cleaner planner which I'm not keen on because since the forum closed the development seemed to stop as well

cleaner planner doesnt need developing anymore IMO...its perfectly fine as it is and its super smooth and slick to operate.....i once had an issue with email invoices a few years ago...it was sorted out within a couple of hours via email.....also since rob sold it to silicon valley its cheaper......i currently pay £15 a month...it used to be £18 a month.....well worth the money to me.....

unfortunately it does - with multi rounds and services their is room for some improvement

Darran

[motod]

The best thing to do is email them they are helpful even out of trading hrs

I did, no reply, probably till 5th when back to the office...  Cant blame them, but not helpful as no mention of back up and restore in training files.

[motod]

Can anyone help with restoring to earlier back up backup.sqg file? Trying to use restore option in settings, but its not working; "Unable to read the import file" Thanks

They used to use json files until about a month ago. The sqg file is the new backup format. I'm not sure you can import an old version, you will probably need Squeegee support to do it.

 The sqg file restore is not working.

Did back up and tried to reset all outstanding jobs, but it removed some jobs from next weeks schedule, now trying to go back and fresh back up file not working. Should be easy  to do but tried with few files on both mobile and desktop and no luck.

[Smudger]

squeegee, cleaner planner aworka should all be providing IT cover over the Christmas period

Darran

[motod]

Happy to report it's sorted. Squeegee support team replied to an email and fixed it for me.  Well done Squeegee Team 
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