[Ortsa]

What do you say to customers who insist on asking what time you are coming?

Its pretty tough to say, and annoying to try and stick to these times. What do you say to your customers?

[Arnold Palmer]

What do you say to customers who insist on asking what time you are coming?

Its pretty tough to say, and annoying to try and stick to these times. What do you say to your customers?

If you're in the area all day I usually only give these types "first thing" or "last thing".

And charge a premium for the privilege.

[Splash & dash]

It will either be in the morning or in the afternoon. That’s it .

[Stoots]

I usually just fob them off with something like, "might be about 1"..... then proceed to turn up whenever i get there

[jk999]

I usually give a rough time but put ish at the end off the time that way they cant hold me to the time i say 😊👍

[dazmond]

What do you say to customers who insist on asking what time you are coming?

Its pretty tough to say, and annoying to try and stick to these times. What do you say to your customers?

luckily this doesnt happen very often anymore as i dont clean inside windows......if they do i say morning or afternoon.....thats as clear as i can be......

[Taylor-Watson]

If I know I’m gonna be in that area all day I let them pick a time. Makes em feel special and it really doesn’t matter to me.

[andyM]

What do you say to customers who insist on asking what time you are coming?

Its pretty tough to say, and annoying to try and stick to these times. What do you say to your customers?

I only have a few like that.
I will nearly always book them in as the first job of the day at 9am.
Easy to manage that way. 

[Smudger]

if its bespoke works - s/f/g or pressure washing they get a time - usually first of the day so 8AM

I have several regular customers who are first of the day, but as we have set rounds for each day I can usually give the customer a time give or take 30 mins - I don't really cater for anyone wanting their "own" time as it may not fit into the round but more than happy to give them a general idea

Darran

[KS Cleaning]

I only have 2 or 3 that require an ETA, they are part of compact work so I am happy give them a 2 hour window. For the 10 or so who require a text the night before, I just tell them I will be along tomorrow.

[lal]

 I normally give them an hour window.

[deeege]

“Will be with you sometime between 8am and 3pm”

[EandM]

Wednesday.

[swanson]

Morning or afternoon

[wayne 77]

9am  or between the hour i thinking i will get there 
They seem to be growing  since covid
Was much easier when they were in work 

[Steven Biggs]

I wont give em a day , never mind a time . In fact had a new custy phone today . Asked what day of the month we would be due . Told her , we do your area first week of the month . She was fine with that . See you in September.

[Suffolkcleaners]

Agree with some of the above. AM or PM and that’s it. Hate being tied to a time slot as it’s not realistic long term.

[Richard iSparkle]

We say... if it’s the first clean we can say before midday or after midday. If they want more specific we just say we can’t. We don’t want to promise them a time I can’t guarantee I tell them. And no we can’t ring when we’re on the way either

But we say we can only do that on the first clean. After that we tell them the day we are coming but it can be any time between 8am and 6pm so leave any gates unlocked for us

We need to train our customers what to expect

[P @ F]

When I get there !

[Shrek]

It’s not difficult to work out , it’s not as if everyone asks.
Just give a rough guesstimate between the hour