I use Van Compare for my insurance because they always find me the cheapest prices each year, and thats all i care about honestly. I'm not into staying with an insurance company for so called loyalty. All they care about is milking you for money and whenever you need them, they try their hardest to riggle out of helping if they can find a legal loophole in the policy.
My insurance policy from 2018-2019 i was fully covered for 2 people on my van, bear in mind i was 25 aswell so insurance always more expensive when younger. Policy was for like £1200 but i was covered for having a water tank in the back for window cleaning.
2019-2020 i got an auto renewing policy as the price was cheaper then original plus no deposit so i went along with it.
Today i phoned up as i have to add another drive onto the policy only to find out that they were not aware of my water tank in the back of the van. Apparently when you have an auto renewing policy, any vehicle modifications get deleted from the policy notes?
So i should of phoned up to tell them before the policy auto renewed. I was not aware of any of this.
So basically ive been driving around since Nov 2019 with insurance not covering me for a water tank in the back.
They have just re quoted me with the new driver and the water tank in the back and price is now £1600 for 3 drivers, also they wiped off my 10 months towards another year of NCB because of the water tank issue made it invalid.
Not sure whether to be in a good mood or a bad mood too be honest lol.
Just thought id mention it, incase of you on here have auto renew policies with a broker, careful about the water tank issue. They did me good and proper there!!!!