[davids3511]

66% down on last year.

That must be tough to stomach, what is your plan to recover that 66% income?

[Smudger]

coming out of furlough will im sure have an effect - but this maybe more localised than a national thing

Here in Norfolk there is not really any large sector thats been hit say unlike an area based around a car plant etc..  we do have a large holiday sector but in the main these employees are seasonal and low pay - the B&B's  and Hotels only want to pay a "couple of quid" for 4 storey ( 60 + window work ) so I don't have any of that and there is a large section of retired/early retired types here who will be largely unaffected money wise

Darran

[Arnold Palmer]

Somewhere around 300

So far.

What sort of percentage is that Soupy, if you've got 20k customers that's but a flesh wound but if you've only got 600 (which I know you don't) its mortal.

5-10%

Are you concerned about furlough ending in October.? We, thankfully, haven't lost much but we are almost 100% residential. I am worried what will happen in October though, mass redundancies could be a big problem. What steps are you taking to try and mitigate more losses?

I've got 100,000 flyers ready to go. Not fired them out as we don't yet have the capacity to service new customers quickly enough. All my non driving staff are still on furlough.

[cgh window cleaning]

I am fully commercial.

Some stopped like shops, pubs,restaurants and a couple of offices but most are back.I had a very large school postpone in April and I have a feeling they are going to cancel again for the summer clean

I'm probably still down around 20-30% some have come back but some definitely won't.I lost a block of apartments I clean for a management company because the cleaners are going in cheaper.A job I had had for 5-6 years with no problems and a few others have gone.

This current situation is going to hit the commercial sector more than residential.This will give people the chance to shop about, change frequency or just generally drive the price down.

I don't think residential will be that bad but you will defiantly see an influx of new cleaners come in after being made redundant or looking for a change of job.You can already see it on the forums at the minute with every other post about new starters looking to get in to it.

[Shrek]

I am fully commercial.

Some stopped like shops, pubs,restaurants and a couple of offices but most are back.I had a very large school postpone in April and I have a feeling they are going to cancel again for the summer clean

I'm probably still down around 20-30% some have come back but some definitely won't.I lost a block of apartments I clean for a management company because the cleaners are going in cheaper.A job I had had for 5-6 years with no problems and a few others have gone.

This current situation is going to hit the commercial sector more than residential.This will give people the chance to shop about, change frequency or just generally drive the price down.

I don't think residential will be that bad but you will defiantly see an influx of new cleaners come in after being made redundant or looking for a change of job.You can already see it on the forums at the minute with every other post about new starters looking to get in to it.

[Jay Le Huray]

in my OP I said that I had lost 5 but I also forgot to mention that since the start of the covid19 I have gained another 8 from walk ups seeing me out working so I'm actually 3 up.

[Ooooooog]

66% down on last year.

That must be tough to stomach, what is your plan to recover that 66% income?

Make more effort to get work in!

[robbo333]

I've lost 3 or 4, all due to financial circumstances,  but I'm hoping they will return when things get a bit more normal.

Unfortunately, in January I had a bit of a 'cull' and binned off about 20 customers. Then 'ironically' I lost about another 5 due to passing away or moving out the area. I wasn't overly fussed because as soon as March comes and the 'silly season' starts, all will be well. 

I kind of misjudged that!

However, this has given me push I need to get some more work, so I'm currently doing some Google Ads and will be putting out a little feeler of 5K leaflets.

See how it goes!

[james peters]

I've lost 3 or 4, all due to financial circumstances,  but I'm hoping they will return when things get a bit more normal.

Unfortunately, in January I had a bit of a 'cull' and binned off about 20 customers. Then 'ironically' I lost about another 5 due to passing away or moving out the area. I wasn't overly fussed because as soon as March comes and the 'silly season' starts, all will be well. 

I kind of misjudged that!

However, this has given me push I need to get some more work, so I'm currently doing some Google Ads and will be putting out a little feeler of 5K leaflets.

See how it goes!

what type of key words have you chosen?
I started a google ads campaign last friday. so far it says 5 impressins and zero clicks .
I have no idea what I am doing? I am wondering whether its the radius as I put a 5 mile radius ?
any tips most appreciated

[robbo333]

I've lost 3 or 4, all due to financial circumstances,  but I'm hoping they will return when things get a bit more normal.

Unfortunately, in January I had a bit of a 'cull' and binned off about 20 customers. Then 'ironically' I lost about another 5 due to passing away or moving out the area. I wasn't overly fussed because as soon as March comes and the 'silly season' starts, all will be well. 

I kind of misjudged that!

However, this has given me push I need to get some more work, so I'm currently doing some Google Ads and will be putting out a little feeler of 5K leaflets.

See how it goes!

what type of key words have you chosen?
I started a google ads campaign last friday. so far it says 5 impressins and zero clicks .
I have no idea what I am doing? I am wondering whether its the radius as I put a 5 mile radius ?
any tips most appreciated

The only tip I can give is google all the info and look it up.
Unless you understand what you are doing, you could end up wasting a lot of money.
Take a few hours out and try to understand what it's all about.
There is loads of help on google concerning key words and it will be far better informed than I am.
It's trial and error.

[james peters]

I've lost 3 or 4, all due to financial circumstances,  but I'm hoping they will return when things get a bit more normal.

Unfortunately, in January I had a bit of a 'cull' and binned off about 20 customers. Then 'ironically' I lost about another 5 due to passing away or moving out the area. I wasn't overly fussed because as soon as March comes and the 'silly season' starts, all will be well. 

I kind of misjudged that!

However, this has given me push I need to get some more work, so I'm currently doing some Google Ads and will be putting out a little feeler of 5K leaflets.

See how it goes!

what type of key words have you chosen?
I started a google ads campaign last friday. so far it says 5 impressins and zero clicks .
I have no idea what I am doing? I am wondering whether its the radius as I put a 5 mile radius ?
any tips most appreciated

The only tip I can give is google all the info and look it up.
Unless you understand what you are doing, you could end up wasting a lot of money.
Take a few hours out and try to understand what it's all about.
There is loads of help on google concerning key words and it will be far better informed than I am.
It's trial and error.

thanks robbo   . I have set a cap on the spend .... tomorrow I will increase the radius to 10 miles , and add some different words ... im not in a hurry. as you say its trial and error and about learning .
I reckon it could be a great tool when used properly... thanks for replying

[robbo333]

I've lost 3 or 4, all due to financial circumstances,  but I'm hoping they will return when things get a bit more normal.

Unfortunately, in January I had a bit of a 'cull' and binned off about 20 customers. Then 'ironically' I lost about another 5 due to passing away or moving out the area. I wasn't overly fussed because as soon as March comes and the 'silly season' starts, all will be well. 

I kind of misjudged that!

However, this has given me push I need to get some more work, so I'm currently doing some Google Ads and will be putting out a little feeler of 5K leaflets.

See how it goes!

what type of key words have you chosen?
I started a google ads campaign last friday. so far it says 5 impressins and zero clicks .
I have no idea what I am doing? I am wondering whether its the radius as I put a 5 mile radius ?
any tips most appreciated

The only tip I can give is google all the info and look it up.
Unless you understand what you are doing, you could end up wasting a lot of money.
Take a few hours out and try to understand what it's all about.
There is loads of help on google concerning key words and it will be far better informed than I am.
It's trial and error.

thanks robbo   . I have set a cap on the spend .... tomorrow I will increase the radius to 10 miles , and add some different words ... im not in a hurry. as you say its trial and error and about learning .
I reckon it could be a great tool when used properly... thanks for replying

I would leave the radius at 5 miles, maybe even 3 miles to start with.
Focus on getting the ads correct in this small area and THEN enlarge the area.
By increasing the area, you are increasing the potential to waste money, until you know what you are doing.
You will see that you get a lot of statistics from your google ad - impressions, clicks, calls, key words etc.
Try and understand what they mean. Get a basic tutorial on youtube.
At the end of the day Google will give you statistics and charts and lots of lovely information, but remember...
If you've spent £200 in one month and the phone isn't ringing, then its not working properly!

[CLEANCARE WC]

There wasn't an option for zero 👍

[dazmond]

I've picked a few more jobs up recently again and also turned down 4 or 5 enquiries as it's not the sort of work I want to take on these days......

I would say overall that I seem to be getting more enquiries, walk ups and recommendations than usual.....

[SB Cleaning]

I've picked a few more jobs up recently again and also turned down 4 or 5 enquiries as it's not the sort of work I want to take on these days......

I would say overall that I seem to be getting more enquiries, walk ups and recommendations than usual.....

That would be because its summer and the weathers been particularly nice, except today

[NWH]

If you have customers that that have any clue they’ll stick with you,any newbie knocking on doors sticks out like a sore thumb and even more so when they start cleaning them.

[SB Cleaning]

Nice to see you back NWH

[NWH]

😂👍 yeah

[KS Cleaning]

Aye, welcome back NWH....I look forward to picking holes in your posts again😅

[NWH]

Good man you love me really 👌