This is what I use it came from the docs to download section
Dear Customer
The Water Fed Pole System
Your windows have been cleaned today using a method that will soon be the industry standard. As a company wanting to be at the forefront of our industry, we have invest in this technology which involves the use of telescopic poles and 100% pure water, which we filter through a reverse osmosis system and deioniser vessels.
We are embracing this technology for a number of reasons:
Better cleaning results. The major advantage of pure water is its desire to return to its impure state; hence its capacity to absorb large amounts of dirt from your windows. This process involves brushing your windows clean with pure water. As a result, they will be left wet and will need time to dry naturally. This may be a bit disconcerting at first, as obviously this is not what our customers expect.
Health and safety. Health & Safety Legislation limits the use of ladders as temporary workstations. The law now states that ladders can only be used when all viable alternatives have been considered. Water fed pole systems are seen as a safer viable alternative and anyone not complying with this legislation could be held liable to prosecution for accidents to staff or customers. Unfortunately, accidents do happen. If we can do the job to a high standard whilst standing on the ground so much the better. Also, public and employers liability insurance premiums have become unaffordable for the use of ladders, especially for staff. Therefore, ladders are no longer an option for my business.
Environmentally friendly. Pure water only is used, eliminating the need for detergents and chemicals.
Reduced disturbance. No more dents in your lawn, obviously we tried to minimise this aspect but sometimes the `old fashioned method` made it very difficult.
Increased privacy. No more odd faces peering through your upstairs windows. No more embarrassing moments, believe me it does happen.
Windows will stay cleaner. The absence of sticky soap residue means that dirt will find it harder to cling to your windows, hence your windows stay cleaner for longer.
Additional Benefits:
As your windows will be brushed clean your frames will still be cleaned at the same time.
We can now reach with ease previously inaccessible aspects of your property. For example, third floor windows, conservatory roofs and windows above conservatories, which we previously could not reach.
We can clean all aspects of your property. Frames, all UPVC, paneling, canopies, guttering, fascias, garage doors, etc.
Please note, over the space of two or three visits the process will `leach` all deposits from around the frames, resulting in an improved finish each time, until ultimately the finish will effectively be sterile. Please be patient if the initial visit is not perfect, as we have been forewarned by our suppliers that two or three visits may be necessary for maximum effect. I hope this has covered everything. Our aim is to give a high level of service. Please feel free to telephone to me to discuss any part of the above or indeed any other aspect of our service. If you have any concerns about this way of cleaning your windows please let us know and we will be pleased to address your concerns.
Yours sincerely
