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premier window cleaners

  • Posts: 301
George support
« on: May 08, 2020, 12:16:58 pm »
Are you still able to get support from George systems?

Spruce

  • Posts: 8462
Re: George support
« Reply #1 on: May 08, 2020, 02:16:32 pm »
Are you still able to get support from George systems?

Yes.
Success is 1% inspiration, 98% perspiration and 2% attention to detail!

The older I get, the better I was ;)

Pole 2 Pole

  • Posts: 1051
Re: George support
« Reply #2 on: May 08, 2020, 04:59:00 pm »
What is the latest go to for window cleaning software lads? I'm still with WCP. Not sure if they still offer any back up advice either. Does anyone know?

Arnold Palmer

  • Posts: 20794
Re: George support
« Reply #3 on: May 09, 2020, 02:31:49 am »
People are still using George?
#aliens

Spruce

  • Posts: 8462
Re: George support
« Reply #4 on: May 09, 2020, 08:08:29 am »
People are still using George?

Yep.  ;D
Its works fine for the two of us. It has its limitations so it wouldn't suit a business with numerous employees like yours.  A cloud based program is much better for keeping a track of each job by each employee with a central controller but it comes at a cost we can't justify.

From experience George doesn't work with employees especially when the employer is also a window cleaner.
Success is 1% inspiration, 98% perspiration and 2% attention to detail!

The older I get, the better I was ;)

SB Cleaning

  • Posts: 4287
Re: George support
« Reply #5 on: May 09, 2020, 12:24:26 pm »
I'm still using George , does the job for me.

pikeman

  • Posts: 457
Re: George support
« Reply #6 on: May 09, 2020, 12:28:47 pm »
Im still using George me personally don't need anything else.

The Jester of Wibbly

  • Posts: 2160
Re: George support
« Reply #7 on: May 09, 2020, 02:18:14 pm »
Yes, still use George.  Does what I need it to do without any costs.

Use a tablet to take with me in the van allowing me to add or edit jobs out and about. Get home and dock it to a keyboard and let it charge.
Claim your 50% off your mobile payment card reader with Sum Up.  http://fbuy.me/f7Ve3

Den68

  • Posts: 287
Re: George support
« Reply #8 on: May 09, 2020, 02:55:38 pm »
Yes, still use George.  Does what I need it to do without any costs.

Use a tablet to take with me in the van allowing me to add or edit jobs out and about. Get home and dock it to a keyboard and let it charge.
Yip George on a tablet also 👍

Pole 2 Pole

  • Posts: 1051
Re: George support
« Reply #9 on: May 09, 2020, 03:20:44 pm »
I'll ask AGAIN 🤣
What's the latest Go to that doesn't cost the earth? 😘

richard connett

  • Posts: 300
Re: George support
« Reply #10 on: May 09, 2020, 09:00:14 pm »
Hassle free and £50
Running on a surface go tablet
I don’t need anything else ,

mjm

Re: George support
« Reply #11 on: May 09, 2020, 10:10:09 pm »
I used to have george but they dont do a phone version of pocket george if they did they would make a lot of money

Spruce

  • Posts: 8462
Re: George support
« Reply #12 on: May 10, 2020, 07:23:17 am »
I used to have george but they dont do a phone version of pocket george if they did they would make a lot of money

George was the base and experimental program for the future planned Aworka cloud based program at £12 per month plus your phone account. Paul advised recently that there was no customer demand for Pocket George app on Android.

Personally I believe that this is a marketing strategy.  I could see offering Pocket George as an option on Android would discourage the use of Aworka which he needs to promote. From a purely commercial perspective George at a one time software payment of £50 isn't a money earner.

We purchased George on the 14th July 2006 when George was in the early development days. The program had many software glitches in those days that we helped to iron out with complaints. In the early days there were numerous updates to resolve issues we had discovered using it.  The program was very basic and Paul added features over time such as expenses and invoicing. By the time that was added we already had other programs for expenses, invoicing and statements so have never used them.

Had we started to use Aworka in July 2006 (it wasn't around yet) at £12 a month this software would have cost us around £2000. There's a big difference between that and a one time cost of £50 + VAT.

We are fortunate that if we have a problem Paul will still help. Most software developers would have advised that support is no longer available many years ago.

Its the same as Microsoft Office. In 2007 you bought the complete package for £x with support. Now you can't buy Microsoft Office. You can use it online for free and store your documents in the cloud or pay any annual subscription if you want it on your computer. They keep advising me that they are now longer offering support on Office 2007 and I must upgrade my program.

Success is 1% inspiration, 98% perspiration and 2% attention to detail!

The older I get, the better I was ;)

premier window cleaners

  • Posts: 301
Re: George support
« Reply #13 on: May 10, 2020, 08:39:54 am »
We’ve got a new computer and had to install George
Do we need to re purchase George as it’s asking fir a registration number
Thanks

SB Cleaning

  • Posts: 4287
Re: George support
« Reply #14 on: May 10, 2020, 08:47:30 am »
We’ve got a new computer and had to install George
Do we need to re purchase George as it’s asking fir a registration number
Thanks
Have you got George already on  another device?

tlwcs

  • Posts: 2088
Re: George support
« Reply #15 on: May 10, 2020, 08:54:36 am »
Yes, still use George.  Does what I need it to do without any costs.

Use a tablet to take with me in the van allowing me to add or edit jobs out and about. Get home and dock it to a keyboard and let it charge.

What tablet are you using please?

Spruce

  • Posts: 8462
Re: George support
« Reply #16 on: May 10, 2020, 09:33:49 am »
We’ve got a new computer and had to install George
Do we need to re purchase George as it’s asking fir a registration number No
Thanks
Have you got George already on  another device?

You have to tranfer your data from your last backup. There is a program on the website for you to do this.
Success is 1% inspiration, 98% perspiration and 2% attention to detail!

The older I get, the better I was ;)

andyralph

  • Posts: 362
Re: George support
« Reply #17 on: May 10, 2020, 10:36:41 am »
Hi I’ve tryed transferring George and won’t let u as the programme is not up to date I emailed Paul at George and he said there’s an issue with the programme