[Phil J]

Well finally going back to work this coming Monday, Thank God. Texted all customers I have phone numbers for, the vast majority seem happy for us to resume. Had a couple who told us to hold off for now, which I understand. Picked up several new jobs during the lockdown, which always helps. The only issue was with a customer who I had told we were stepping down for a few weeks. Text him to let him know we were resuming, he phoned me back and said " I'm gonna have to let you go as you never came and I've found somebody else"! Livid was an understatement, I had to hang up before I said something I regretted. Not sure if I'm more annoyed with him or the scumbag who took the job on. Can't believe some people TBH.

[P @ F]

You snooze , you lose 
I do feel your pain though !

[dazmond]

Well finally going back to work this coming Monday, Thank God. Texted all customers I have phone numbers for, the vast majority seem happy for us to resume. Had a couple who told us to hold off for now, which I understand. Picked up several new jobs during the lockdown, which always helps. The only issue was with a customer who I had told we were stepping down for a few weeks. Text him to let him know we were resuming, he phoned me back and said " I'm gonna have to let you go as you never came and I've found somebody else"! Livid was an understatement, I had to hang up before I said something I regretted. Not sure if I'm more annoyed with him or the scumbag who took the job on. Can't believe some people TBH.

you cant expect to have 5 or 6 weeks off and to keep all your customers.........pandemic or no pandemic......count your lucky stars its only one job........

[Simon Trapani]

It is a bit pathetic that the customer went elsewhere.

But if anyone comes to me asking for a quote or clean I’ll do it. The price is the price. I don’t undercut as I’m not in a race to the bottom. I don’t stop to ask if or why they got rid of their last windy. I have no loyalty to other cleaners & make no apologies for it. I’d expect the same in return from other windys. I see it that it’s up to each & every one of us to keep our customers happy. How far we each want to go to that is different from cleaner to cleaner.

[KS Cleaning]

Well finally going back to work this coming Monday, Thank God. Texted all customers I have phone numbers for, the vast majority seem happy for us to resume. Had a couple who told us to hold off for now, which I understand. Picked up several new jobs during the lockdown, which always helps. The only issue was with a customer who I had told we were stepping down for a few weeks. Text him to let him know we were resuming, he phoned me back and said " I'm gonna have to let you go as you never came and I've found somebody else"! Livid was an understatement, I had to hang up before I said something I regretted. Not sure if I'm more annoyed with him or the scumbag who took the job on. Can't believe some people TBH.

Don’t let it get to you, try and put a positive spin on it, you’re getting rid of the dross.

[Stoots]

That's true, the dross (rather than the cream) rises to the top at times like this.

Out of probably the dozen that have asked to skip a clean most been the dross, the slow payers or the ones who have a habit of skipping.

Ive removed quite a few from my round these last few weeks, I'm behind as it is plus I've picked up a fair few new ones so I'm culling as I go.

If it keeps up like this my round will be better coming out than it was going into this.

[dazmond]

It is a bit pathetic that the customer went elsewhere.

But if anyone comes to me asking for a quote or clean I’ll do it. The price is the price. I don’t undercut as I’m not in a race to the bottom. I don’t stop to ask if or why they got rid of their last windy. I have no loyalty to other cleaners & make no apologies for it. I’d expect the same in return from other windys. I see it that it’s up to each & every one of us to keep our customers happy. How far we each want to go to that is different from cleaner to cleaner.

I agree...perfectly worded Simon.......👍

[dazmond]

That's true, the dross (rather than the cream) rises to the top at times like this.

Out of probably the dozen that have asked to skip a clean most been the dross, the slow payers or the ones who have a habit of skipping.

Ive removed quite a few from my round these last few weeks, I'm behind as it is plus I've picked up a fair few new ones so I'm culling as I go.

If it keeps up like this my round will be better coming out than it was going into this.

Soon you'll be able to get round on time and they'll be less dirt to clean off the windows....win...win......

[NWH]

I said to you the general consensus was if he doesn’t come we will get someone else I heard this 2 weeks in from other cleaners,sometimes you can’t trust yourself 🤣 how can you expect to trust other people when you are just cleaning there windows.
You can tell if they are genuine good people they would ring you first or text.

[P @ F]

I wouldn’t worry as the OP himself said he had lost the one but picked up several , so where is the hardship anyway.

[NWH]

These people picking up work at a later date will probably find out it’s from another cleaner.

[Simon Trapani]

Almost every customer has had a previous window cleaner though. What you supposed to do?  You’d end up turning loads of jobs down.

[NWH]

All is fair in love and war if I wanted the job and the other cleaners had decided to take 3 months off I’d take it and unless people are talking 💩 so would the vast majority 

[Dave Willis]

The customers who jump ship because they fail to understand why you may have stopped working during a pandemic will probably be the first in the queue when Wetherspoons opens it’s doors in June.
Dazmond is probably booked as the entertainment already.
Happy Days!

[NWH]

I have had 1 person say can we leave it until this is over that was 6 weeks ago when this really started,since then loads of texts phone calls saying I hope you are still coming.
I dread to think what some people will go back to with there work when this is over.

[James Styles]

I’m going back tomorrow actually feel a bit nervous as I’ve been off for 5 weeks lol

[Simon Trapani]

On a Friday 

[The Jester of Wibbly]

My local chip shop refused to serve me out of loyalty to their competitor Mcdonalds being closed. 

[dazmond]

The customers who jump ship because they fail to understand why you may have stopped working during a pandemic will probably be the first in the queue when Wetherspoons opens it’s doors in June.
Dazmond is probably booked as the entertainment already.
Happy Days!

yep got a gig there on their opening day dave!

[Stoots]

On a Friday 

Lol, utter madness indeed.