Any help....
The government’s position is also consistent with the view currently being taken by ACAS, whose recent guidance (https://www.acas.org.uk/coronavirus) states:
“Some people might feel they do not want to go to work if they’re afraid of catching coronavirus. This could particularly be the case for those who are at higher risk.
An employer should listen to any concerns staff may have and should take steps to protect everyone. For example, they could offer extra car parking where possible so that people can avoid using public transport.
If an employee still does not want to go in, they may be able to arrange with their employer to take the time off as holiday or unpaid leave. The employer does not have to agree to this.
If an employee refuses to attend work without a valid reason, it could result in disciplinary action.”
It is worth noting, however, employees’ general right not to not to be subjected to any detriment or dismissal for leaving or refusing to return to a workplace where an employee is in danger which he/she “reasonably believed to be serious and imminent and which he could not reasonably have been expected to avert” under the ERA 1996.
Yep, I offered holiday/unpaid leave two weeks ago, but at this stage following the raised voices with regard to the complaints and his unwillingness to accept there was any justification for them, he's just gone sick with "depression". He's received a letter advising him of the options he's been given:
Following on from the telephone conversations with myself and Mike earlier today and with Mike on Wednesday evening, I just wanted to confirm the position at the present time.
We understand you have concerns with regards to with Coronavirus, however we can continue to work and all small businesses have been encouraged to work by the Government if they can work safely. I have investigated the possibility of furloughing just you but we are unable to do this because we need to hire someone short term to do the work you don’t want to do.
We have implemented as many measures as we can to ensure all staff’s safety, including notifying all customers that windows are to be cleaned the day before you are due, advising that we will not post paper invoices and are sending electronic invoices where possible, advising customers that we will adhere to the 2 metre distance and ensuring a supply of gloves for all staff to wear. We have also stopped going through houses to access back windows and stopped all internal cleans. In addition you work alone.
We have booked you off for the rest of this week and next week as sick. Going forward if you wish to carry on sick leave we will need a certificate. We have also offered you the option to take holidays or unpaid leave or a combination of both. We have strived to do everything we can as a responsible employer.