[colin bird]

Hi thanks for reading,I'm mostly on the window cleaning forum,but undertake the odd carpet cleaning job,I attended prochems  training course many years ago
I have an old prochem steam pro,today I was doing a job and the machine was leaking,on inspection I found it was coming from inside the machine,by the solution outlet,the part that has broken is a valve with a spring and plunger inside it,I think it is a by pass valve that sends the water back to the pump when I release the trigger on the wand,hope that makes sense,can anyone point me in the right  direction where I can purchase replacement brass fittings.
Many thanks for reading any help appreciated

[Martin OBrien]

Hey Colin, i use a Steampro.. ring Prochem direct..02089 741515,  ask to be put through to the service department and one of the technicians can help you... they are fantastic... helped me many times... they will tell you the part you need and the part number... however if you order the part direct from Prochem it can be a little more expensive than if you order it from your local Prochem distributor... and if you fit the parts yourself you may find your warranty may be void... so it may be in your intrest to have the Prochem distributor fit it for you.?? That way you are covered... 👍 hope this helps you..??

Best wishes
Martin...

[colin bird]

Many thanks Martin will call them tuesday

[homenclean]

Try  wcsuk tend to stock most parts.
John

[colin bird]

Try  wcsuk tend to stock most parts.
John

Hi john have googled wcsuk but can't find anything,do you have anymore info how I cand find them please
Many thanks

[AJB]

Hi Colin

https://www.worldwidecleaningsupport.com/

[colin bird]

Many thanks