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Steven Biggs

  • Posts: 1350
Re: How many customers
« Reply #20 on: April 04, 2020, 03:52:09 pm »
A mate of mine has 3 days a month doing sheltered housing complex . They have paused it , also told him when everything gets back to normal , he will have to reapply . Putting back out to tender . And they y will be cutting costs massively .

NWH

  • Posts: 16952
Re: How many customers
« Reply #21 on: April 04, 2020, 04:02:21 pm »
I’ve just signed and got another 1 they won’t run out of money either which is good,if I had big commercial I would make sure I’ve got enough if it poured not just the odd rainy day.

Stoots

  • Posts: 6211
Re: How many customers
« Reply #22 on: April 04, 2020, 05:15:07 pm »
A mate of mine has 3 days a month doing sheltered housing complex . They have paused it , also told him when everything gets back to normal , he will have to reapply . Putting back out to tender . And they y will be cutting costs massively .

This is why i dont bother with commercial, they are cut throat, with domestic at least you can develop a bit of loyality

Missing Link

  • Posts: 44784
Re: How many customers
« Reply #23 on: April 04, 2020, 05:18:59 pm »
This is why i dont bother with commercial, they are cut throat, with domestic at least you can develop a bit of loyality

You can with commercial jobs too.  It just all depends.
Pronouns She/Her/Madam/Ma'am

zesty

  • Posts: 2454
Re: How many customers
« Reply #24 on: April 04, 2020, 05:22:03 pm »
It depends,

Not one of my commercial is on ‘contract’ it’s all through estate management companies or private companies. I’ve never ever lost a commercial job. They just keep rolling on. You also end up getting a good reputation with them, and a good relationship, which almost always equals repeat business.

I did once have a council contract, I lost it after 3 years. That’s the only contract job I’ve ever had.

I wouldn’t want lots of contracted jobs. But what I have at the moment is just rolling repeat work, with no losses.

So it does really depend what type of commercial you do...

I would say that you really can make a very very good wage out of commercial, I love it.

Still, totally except that a good residential round is also great in many ways 👍🏼

NWH

  • Posts: 16952
Re: How many customers
« Reply #25 on: April 04, 2020, 05:26:16 pm »
This is why i dont bother with commercial, they are cut throat, with domestic at least you can develop a bit of loyality

You can with commercial jobs too.  It just all depends.
I’ve had this too the only way you can develop any loyalty whatsoever is if you know the person that owns the company,I’ve also been lucky enough at the moment to have this.
If I didn’t have this relationship with him I would have lost the contract 2-3 weeks ago we had a chat and he agreed people need to try and push on afterwards and spend money,if people don’t start spending money we will all be in trouble this money people have been given from the government is not only so help keep a roof over your head it’s so you can pay bills and keep spending.

deeege

  • Posts: 5008
Re: How many customers
« Reply #26 on: April 04, 2020, 06:48:31 pm »
Most of my commercial is also stuff that just rolls along. People say that it’s cut throat blah blah that just isn’t the case.

Cleaning the externals on a 80 person office who’s business is pharmaceutical or nuclear industry related, once a month for £180, it just isn’t cutthroat. I’m never going to be replaced by someone who will do the work for £50 less, it doesn’t happen. This type of work makes up a good percentage of my income and I love it.

National retail work may be cutthroat but don’t assume that all commercial work is the same.
"....and it's lend me ten pounds, I'll buy you a drink, and mother wake me early in the morning."

james peters

  • Posts: 951
Re: How many customers
« Reply #27 on: April 04, 2020, 07:57:49 pm »
I clean an undertakers, and the chapel of rest, along with the separate high st shop

Stoots

  • Posts: 6211
Re: How many customers
« Reply #28 on: April 04, 2020, 07:57:52 pm »
I've never really come across any commercial work. Done a handful in the past and they were enough to put me off. Wanting a cheap price and expectations far too high. Take weeks or months to pay as well.

zesty

  • Posts: 2454
Re: How many customers
« Reply #29 on: April 04, 2020, 09:55:21 pm »
I've never really come across any commercial work. Done a handful in the past and they were enough to put me off. Wanting a cheap price and expectations far too high. Take weeks or months to pay as well.

You’ve had bad experiences Adam, which is a shame.

Put it this way, when I get an email/phone call from a new commercial ‘client’ wanting a quote for said building, my face lights up like a 9000w led bulb.

It’s just so well paying.

I’ve the same experience as Deegee, no cut throat issues, not even once.

I guess things like chain restaurants etc, that’s possibly more cut throat...

swanson

  • Posts: 602
Re: How many customers
« Reply #30 on: April 05, 2020, 06:58:10 pm »
150 domestic jobs
10 commercial jobs
One office cleaning contract.
All priced well
That’s enough for me and to date haven’t lost any yet.

Crystal-clear

  • Posts: 3029
Re: How many customers
« Reply #31 on: April 08, 2020, 01:02:13 am »
I've never really come across any commercial work. Done a handful in the past and they were enough to put me off. Wanting a cheap price and expectations far too high. Take weeks or months to pay as well.

You’ve had bad experiences Adam, which is a shame.

Put it this way, when I get an email/phone call from a new commercial ‘client’ wanting a quote for said building, my face lights up like a 9000w led bulb.

It’s just so well paying.

I’ve the same experience as Deegee, no cut throat issues, not even once.

I guess things like chain restaurants etc, that’s possibly more cut throat...

Ineed Commercial work is very profitable you can also top the invoice up with VAT you just need to make sure you are clear with your payment terms.
Send the quotation off with a net payment of 10 days from work completion. Put it in writing and ask them to respond.

In regard to how many customers it's more about monthly gross income
having a few Commercials that are big and 200 houses could add up more then adequate for a single user on the other hand 400 to 500 good regular customers average prices should be enough to keep you busy.



MrChurchMouse

  • Posts: 69
Re: How many customers
« Reply #32 on: April 10, 2020, 06:58:49 pm »
Give or take I have around 180-185 customers.  This does include a few bad ones close to being dropped though plus a handful whom I only do every 12 weeks or 2 or 3 times a year when they contact me.   It's pretty much all residential as I only have 2 commercial jobs (bingo hall and a small hair salon). 

֍Winp®oClean֍

  • Posts: 1688
Re: How many customers
« Reply #33 on: April 10, 2020, 07:16:59 pm »
In approximately 17 years in the job I have never counted them. I have never known how many customers I have had from the start to this day. Quantity isn't the important factor for me.
To quote a klond ike legend, and a very successful one at that "it's not about how much gold you get out of the ground, but only how much of that gold YOU get to keep"
That's pretty much sums it up.👍££
Don't get fixated on less relevant matters.
Comfortably Numb!

NWH

  • Posts: 16952
Re: How many customers
« Reply #34 on: April 10, 2020, 07:50:20 pm »
Same as that Peavey I’ve never known how many customers I’ve had still don’t I’ve never bothered to count them up,at the end of the day like you say the amount of customers you have is irrelevant.

Splash & dash

  • Posts: 4364
Re: How many customers
« Reply #35 on: April 10, 2020, 09:25:06 pm »
Do you guys have, roughly, just out of interest lol I have about 110, about 30% on 4 weekly & 70% every 8 weeks, 60% of my round are messers though.
I’m determined once this virus passes to make my round a lot better.



The number of customers isn’t the important thing you could have a 1000 customers at a £1 per job or you could have a 1000 at £50 per job I know which I would want .

Ooooooog

  • Posts: 1083
Re: How many customers
« Reply #36 on: April 10, 2020, 09:37:24 pm »
As of 22nd of march about 4000 - 90% residential.

As of today? Who knows.

Do you text them all, the night before?

Arnold Palmer

  • Posts: 20794
Re: How many customers
« Reply #37 on: April 11, 2020, 07:33:30 am »
As of 22nd of march about 4000 - 90% residential.

As of today? Who knows.

Do you text them all, the night before?

No. Only the ones that request it.

When we eventually get back to work I'll be texting everybody that I have numbers for.
#aliens

NWH

  • Posts: 16952
Re: How many customers
« Reply #38 on: April 11, 2020, 10:18:05 am »
I’m carrying on as normal now only texting customers I usually would do anyway,not had 1 try to as people say skip a clean because of this.

dazmond

  • Posts: 23967
Re: How many customers
« Reply #39 on: April 11, 2020, 05:03:42 pm »
In approximately 17 years in the job I have never counted them. I have never known how many customers I have had from the start to this day. Quantity isn't the important factor for me.
To quote a klond ike legend, and a very successful one at that "it's not about how much gold you get out of the ground, but only how much of that gold YOU get to keep"
That's pretty much sums it up.👍££
Don't get fixated on less relevant matters.

how can you NOT know how many jobs you ve got on your books?,average job price,etc?it doesnt make sense.....also dont you know when you last put the price up of every single job on your round? ::)roll
price higher/work harder!