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jeff1

  • Posts: 5855
Re: WFP just bought, which bits of my round do I convert first
« Reply #20 on: July 10, 2006, 09:33:24 am »
Some good tips on this thread, for us guy's who are going to change to WFP,
good advice from matt, about starting in the winter, one thing I know about the winter, is the ladder is bloody freezing, even with gloves on?
I for one will be glad of the change over, but have to wait a while, until the builders have sent me there final bills. :'(

Londoner

Re: WFP just bought, which bits of my round do I convert first
« Reply #21 on: July 10, 2006, 06:30:34 pm »
I had never thought about the summer v winter  question but I can see its right.

I would still say start on a few practice customers to shake out all the bugs and leaks and to learn how to handle the gear and what pressure to use etc.

Also first cleans take longer so you will need to pace yourself. I think you need to make your own decisions about how you change over but if you are like me after two days I was ready to chuck it over the nearest fence.

I had technical problems, not serious but enough to cause me grief. Also I had muscle strain where my neck and shoulders join. Later my hands seized up because I was gripping the pole too hard.

Nothing serious but it all piles in on top of you. Also I was spending a lot of time talking to customers about the new system so I felt under pressure to do a good job first time.

matt

Re: WFP just bought, which bits of my round do I convert first
« Reply #22 on: July 10, 2006, 07:52:26 pm »
Some good tips on this thread, for us guy's who are going to change to WFP,
good advice from matt, about starting in the winter, one thing I know about the winter, is the ladder is bloody freezing, even with gloves on?
I for one will be glad of the change over, but have to wait a while, until the builders have sent me there final bills. :'(

cheers Jeff

as you know i use a unger pole, i did a comercail job last winter, i forgot to put the pole in the garage (it was left ontop of my car) and i picked it up, it was so cold, it took skin off my hand :(, so a little more advice folks, NEVER leave your poles ontop of the car

master cleaner

  • Posts: 519
Re: WFP just bought, which bits of my round do I convert first
« Reply #23 on: July 11, 2006, 12:02:28 am »
Hi Paul
i have got about 300 fortnightly customers and 100 monthly customers and me and my son turned them all to wfp at one time , after about a week you will be so frustrated you might think it is the worst mistake you have ever made but as you get better you get  faster microbore is essential and a flow control valve from gardiners wil save you some serious water and frustration.
you will possibly get some complaints at the beginning if you havent given them an explanation letter(if you need one let me know )  also if you havent cleaned the top frame before going wfp it will take you longer so it is better to get the complaints and the hassle out of the way all at once rather than making it last for months, i didnt lose a single customer and i put that down to telling them exactly what to expect and i told them that i might not get them perfect for about 3 cleans but if they bared with me i would clean there frames for free.

i have only got 1 customer out of them all that after 9 months still doesnt like her windows left wet , you cant please them all

gary

JM123

  • Posts: 2095
Re: WFP just bought, which bits of my round do I convert first
« Reply #24 on: July 11, 2006, 12:23:20 am »
i have only got 1 customer out of them all that after 9 months still doesnt like her windows left wet , you cant please them all

gary

Ask her what she does when it rains
Live life in the fast lane.......if you break down you'll freewheel further

Ballymena N.I

paul mather

  • Posts: 528
Re: WFP just bought, which bits of my round do I convert first
« Reply #25 on: July 11, 2006, 08:36:05 pm »
thanks Gary,
I was going to put a letter together explaining what  WFP was all about (nothing too technical) & more importantly how it would affect them. I have talked to a few of my customers about it & none of them had ever heard of it. One of them who is now retired but from an engineering background was absolutely fascinated with my explanation & asked if I had any brochures he could look at!! Told him I may well be giving him a call over the wekend to help me set it up.
Thought I may take the opportunity to rise my prices and put on the letter what their new price would be. Good or bad idea? (Some prices have not gone up in 4 - 5 years!)
Use the wand of power !!


Warrington, Cheshire

master cleaner

  • Posts: 519
Re: WFP just bought, which bits of my round do I convert first
« Reply #26 on: July 11, 2006, 10:57:00 pm »
hi paul i waited 5 months before putting my prices up to let them get used to it , you will make some mistakes and if you have put your prices up as well you might lose some , i would wait until you get ok at it before putting up the prices,then when they realise how good it is give them a letter like i did i put my prices up between £1-£150 per month and lost 3 out of 400.

gary