I have a regular 4 weekly customer and every time I clean her windows she always comes to the front door to pay me and thank me
she does this every time without fail
today however it was peeing down really hard and it was my last job of the day
she came out and said "oh thank you for coming out and doing them in this awful weather I did not think you would come today"
trust me she was not being sarcastic either, her comment was very genuine