I'm really not impressed that you think the motive for changing the spring was we have downgraded the univalve.
We changed the spring as had to many complaints that the stainless steel spring didn't operate at height as it was to soft.
So went for tempered galvanised to address this.
These still will last 2 years though, which I think is long enough.
Imagine you guys cleaning windows once every 2 years, you'd be out of business.
If you keep complaining don't buy it, but really guys I'm trying my best to supply you with a good product.
I've got stainless steel springs.
Send your univalve back to me and I'll put one in, but it will be a pain as it will be a pain at height.
I'm really at Loss what to do tbh, really the amount of convenience you get for £30 is a bargain.
I went to pizza hut and it cost me £40, lasted 15mins.
You guys clean windows some for £30 last a month.
What if I bring a cleaning Product out that once windows are cleaned for £30 don't need cleaning for 2 years?
Would you be Impressed, no.
If you want me to continue to exist as a company and supply you univalve then don't expect them to last 10 years.
No exceed innovation no univalve.
I really am irritated at silly remarks, and if you don't want univalve don't have it really.