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dazmond

  • Posts: 23967
price increase letters....
« on: February 07, 2020, 02:43:30 pm »
anyone else use them?...i dont see a lot of my customers anymore as i dont collect now so ill just post them through with my bill if i dont see them next month....i got 500 made up at vistaprint for £16...

PRICE RISE NOTIFICATION

Your new price from next clean will be £___.Thank you for your continued custom.


joe bloggs window cleaning
phone number


short and sweet.......... ;D


price higher/work harder!

PurefectWindowCleaning

  • Posts: 2303
Re: price increase letters....
« Reply #1 on: February 07, 2020, 02:58:17 pm »
We don't inform, just up them.

Never had any problems.

dazmond

  • Posts: 23967
Re: price increase letters....
« Reply #2 on: February 07, 2020, 03:06:32 pm »
We don't inform, just up them.

Never had any problems.

really?...personally id feel cheeky just putting them up without notifying them first.......
price higher/work harder!

PurefectWindowCleaning

  • Posts: 2303
Re: price increase letters....
« Reply #3 on: February 07, 2020, 03:12:47 pm »
Yes really.

Daz - I know you've been in business a few years bud, the customer expects price increases.
Like us, we don't collect money just leave a bill on the day of cleans,  and every time we up houses, that amount gets paid into the account.


Stoots

  • Posts: 6211
Re: price increase letters....
« Reply #4 on: February 07, 2020, 03:20:37 pm »
I just text all mine off cleaner planner with text local Daz. Can text them all in about 10 minutes.

Odd one that I have no number just post a letter.

And I wouldn't just put them up either without letting them know. I would expect a few to take offence to that and rightly so, bit cheeky that... Its not hard to let people know.

dazmond

  • Posts: 23967
Re: price increase letters....
« Reply #5 on: February 07, 2020, 03:31:19 pm »
Yes really.

Daz - I know you've been in business a few years bud, the customer expects price increases.
Like us, we don't collect money just leave a bill on the day of cleans,  and every time we up houses, that amount gets paid into the account.

this doesnt sit right with me for some reason.......TBH id be a bit miffed if i had a window cleaner and he just put his prices up without notifying me first....its just common courtesy IMO......
price higher/work harder!

AuRavelling79

  • Posts: 25390
Re: price increase letters....
« Reply #6 on: February 07, 2020, 03:38:48 pm »
I agree Daz. Just because you CAN get away with something, doesn't mean you should.

My letter is usually like this,

Dear ______________________

I'd like to take the opportunity to thank you for your continued custom and it is much appreciated.

However it has been several years since my prices have increased in your area which they need to do to keep up with inflation and allow for investment  in replacement brushes, poles and equipment.

Therefore as of and including NEXT clean your price will be £______________________ and I hope you understand the need for this modest uplift.

Once again thank you for your custom,

Kind regards,
It's a game of three halves!

Arnold Palmer

  • Posts: 20793
Re: price increase letters....
« Reply #7 on: February 07, 2020, 03:42:05 pm »
Easy:

Because of the brexit your windows are going up to £________

This comes into effect next month.


Or if you're a Tory:

Because of Jeremy Corbyn your windows are going up to £________

This comes into effect next month.

Tristan R Clean

  • Posts: 357
Re: price increase letters....
« Reply #8 on: February 07, 2020, 03:59:10 pm »
This has probably been said before.
When you go to get fuel for vehicle or food from supermarket do they inform you of a price increase? No.
I have only ever mentioned a price increase to the odd customer. Most accept a reasonable price increase.

Tris

AuRavelling79

  • Posts: 25390
Re: price increase letters....
« Reply #9 on: February 07, 2020, 04:27:16 pm »
This has probably been said before.
When you go to get fuel for vehicle or food from supermarket do they inform you of a price increase? No.
I have only ever mentioned a price increase to the odd customer. Most accept a reasonable price increase.

Tris

However you see the price before you decide whether to buy in the supermarket or not. To present a customer with a price increase AFTER you have cleaned their windows is different to telling them before. Obv.
It's a game of three halves!

Tristan R Clean

  • Posts: 357
Re: price increase letters....
« Reply #10 on: February 07, 2020, 04:42:19 pm »
Anywho. If it was an issue I would go to the efforts of sending letters etc.
But in 27 yrs of cleaning it never has been.

T

PurefectWindowCleaning

  • Posts: 2303
Re: price increase letters....
« Reply #11 on: February 07, 2020, 05:29:24 pm »
Well it hasn't done us any harm...

What's works for some might not for others :)

Re: price increase letters....
« Reply #12 on: February 07, 2020, 05:34:23 pm »
This has probably been said before.
When you go to get fuel for vehicle or food from supermarket do they inform you of a price increase? No.
I have only ever mentioned a price increase to the odd customer. Most accept a reasonable price increase.

Tris
We are more akin to energy providers, mobile phone, broadband, subscription services etc. .. They all notify customers of price rises.

Small but perfectley formed

  • Posts: 1744
Re: price increase letters....
« Reply #13 on: February 07, 2020, 06:13:06 pm »
Just done ours just put on ticket next clean going up to £  .
So  far only had 1 grumble .
Some have had 20% others between 10- 15 % .
Should be a nice pay rise and much deserved not done a increase for years.
Spit and polish

zesty

  • Posts: 2454
Re: price increase letters....
« Reply #14 on: February 07, 2020, 07:05:08 pm »
Daz, you post this same thread every year mate.

Go and play some drums rather than brining up the same old ‘putting my prices up’ thread.

You old codger!

 ;D

KS Cleaning

  • Posts: 3952
Re: price increase letters....
« Reply #15 on: February 07, 2020, 07:14:50 pm »
I just put on my ‘ windows cleaned today ‘ slip that there will be an increase of £ x as of the next clean. Nearly all my customers  accept the price increase, but I don’t mind at all if 1 or 2 want to cancel, I still end up with a pay rise whilst doing less work.

dazmond

  • Posts: 23967
Re: price increase letters....
« Reply #16 on: February 07, 2020, 07:48:27 pm »
Daz, you post this same thread every year mate.

Go and play some drums rather than brining up the same old ‘putting my prices up’ thread.

You old codger!

 ;D

No I dont!I've not put any prices up in 3 years!...... ;D....last time it was to pay for my monthly van rental(its 3 years old now).........

Less of the old codger!I'm 48 not 88!I bet I'd still beat u in a fight!😜👍
price higher/work harder!

Splash & dash

  • Posts: 4364
Re: price increase letters....
« Reply #17 on: February 07, 2020, 08:26:08 pm »
This has probably been said before.
When you go to get fuel for vehicle or food from supermarket do they inform you of a price increase? No.
I have only ever mentioned a price increase to the odd customer. Most accept a reasonable price increase.

Tris

No but you can see the price and make an informed decision wether you will buy the item or not , just putting up the price of the clean is telling them after the event , if you cleaned my windows and did that I wouldn’t be paying  you and secondly I would be an ex customer telling you what you could do with your price rise

Shrek

  • Posts: 3931
Re: price increase letters....
« Reply #18 on: February 07, 2020, 08:29:26 pm »
Il be telling customers next month and then increase in April , a small txt saying price is increasing however I also offer 2 other frequencies at different prices if they want to switch

Jonny 87

  • Posts: 3488
Re: price increase letters....
« Reply #19 on: February 07, 2020, 10:02:52 pm »
This has probably been said before.
When you go to get fuel for vehicle or food from supermarket do they inform you of a price increase? No.
I have only ever mentioned a price increase to the odd customer. Most accept a reasonable price increase.

Tris

Very true.

Often I go to Tesco, buy my goods, then right as I’m
About to put my card in to the self serve machine a notification pops up saying “amount increased”. Please see your new price.

 ;D

A notification beforehand is the right way to go about it I feel.
Vision Technician / Visual Engineer /  Vision Enhancement Operative /...........................................................OnlyUseMeWFP AkA Jonny the Windy Wesher