[Spruce]

....text sent at 6pm tonight to ask customer to unlock gate as I’m due tomorrow. Get a text back saying there’s a big spider by the gate and it’s dark so can we leave it this time. Err, if it’s dark how could you see the fecking spider? Stupid bint.

dumped........without a doubt....ive never heard anything so stupid in 27 years of window cleaning!

No, No, Dazmond. We have to have some empathy in this life.

Arachnophobia is a real fear of spiders and in this case doesn't mean that the customer is a bad customer. 

Many suffer from other phobias. My wife suffers from Claustrophobia. If she is put into a situation where this phobia kicks in she becomes a wild woman. All sense of reason and logic disappears. But it wouldn't make her a bad customer.

Your wife is afraid of Santa? 

very clever Malc! 

[robbo333]

I wonder how it would be if you text her saying...
'There was a big spider by the gate so I couldn't get round the back to clean the rear'!

[SB Cleaning]

Well at least its original

I bet there was no spider,  I haven't seen any for last month or 2 now.

[dd]

....text sent at 6pm tonight to ask customer to unlock gate as I’m due tomorrow. Get a text back saying there’s a big spider by the gate and it’s dark so can we leave it this time. Err, if it’s dark how could you see the fecking spider? Stupid bint.

dumped........without a doubt....ive never heard anything so stupid in 27 years of window cleaning!

No, No, Dazmond. We have to have some empathy in this life.

Arachnophobia is a real fear of spiders and in this case doesn't mean that the customer is a bad customer. 

Many suffer from other phobias. My wife suffers from Claustrophobia. If she is put into a situation where this phobia kicks in she becomes a wild woman. All sense of reason and logic disappears. But it wouldn't make her a bad customer.

Yes, that explains it. I think my wife has a phobia of life

[matty72]

Put a spider buy there front door, they will be homeless, ;, sme peolpe are amazing

[Don Kee]

Bet she has a proper scare when Spiderman is on the TV!

[Craig 72]

Only a little gripe but it's frustrating when a customer knows full well you're working on the front windows but waits until you knock on the door to go and unlock the padlocked gate.For gawds sake,you know I need to access the back!
Had a customer two weeks ago ask for a gutter/conservatory and window clean.Big job so I've not planned any other work for the day.Literally on my way to the job I get a text saying,"Sorry ,we'll have to leave it today because I can't find the padlock key for the gate."
My fault for not double checking I guess but it does drive you barmy.

[nathankaye]

Only a little gripe but it's frustrating when a customer knows full well you're working on the front windows but waits until you knock on the door to go and unlock the padlocked gate.For gawds sake,you know I need to access the back!
Had a customer two weeks ago ask for a gutter/conservatory and window clean.Big job so I've not planned any other work for the day.Literally on my way to the job I get a text saying,"Sorry ,we'll have to leave it today because I can't find the padlock key for the gate."
My fault for not double checking I guess but it does drive you barmy.

I have to text a number of customers about their gates and 99.9% unlock them with no problems what so ever. I never get a "not today" message back.

However, one particular customer waits until ive cleaned the whole fronts and then I have to knock on the door!  This happened twice, the third time I finished the fronts, gate still locked and so I packed up and went to the next job, charged 75% (which i charge if gates arent unlocked after ive sent a message).  The fourth time, the gate was unlocked before I got there!