[harleyman]

I must say why  try and re invent the wheel  my moto is keep it simple the old brass jets  are fine if you cant change the feeder tube  go back to trad  the amount of non d I y are out there who can't do any maintenance or repair is bad   .at the end of the day the manufacture s  are re iventing the same thing to keep the cash comming in  for even more money.haaa moan over' mm reminds me must buy a new fan jet I've lost one😀

[Shrek]

I personally buy brushes with the correct jets fitted , I never ever swap fan jets to pencil jets in any working day. I don’t know of anyone that does actually swap from jet to jet , usually you get used to one jet and perfect your cleaning to that kind of jet.

IMO Alex , you may have got this one wrong . You might not have many complaints but that might just be the case that people haven’t got the time/can’t be arsed complaining as there is nothing they can do to go back to the old style jets even if they do complain.

Just my 2 pence worth

[Alex Gardiner]

I personally buy brushes with the correct jets fitted , I never ever swap fan jets to pencil jets in any working day. I don’t know of anyone that does actually swap from jet to jet , usually you get used to one jet and perfect your cleaning to that kind of jet.

IMO Alex , you may have got this one wrong . You might not have many complaints but that might just be the case that people haven’t got the time/can’t be arsed complaining as there is nothing they can do to go back to the old style jets even if they do complain.

Just my 2 pence worth

Hi Shrek - each tuppence has value 

Most clients are the same - the brush is bought with the jet of preference and the jets stay on for the life of the brush. I am firmly in this group myself. However, you would be surprised by how many also would like to change or swap - we have received a lot of comments from clients pleased with the new facility. For those that do not wish to switch jets, they can just leave them as they are and enjoy the new colours!

Whilst I have listed the benefits to the clients above in a previous post - changing jets is not a main reason that we made this switch. The cost of introducing these new jets was considerable as all tooling for the brushes has had to be changed and new tooling for the more 'expensive to make' jets (@Pete Thompson  ) have been manufactured – so there had to be a range of benefits for this method before we would take this step. After much testing & trialling we were convinced that it was worth the investment and the change.

Benefits such as - clearer jet identification for clients, ourselves and stockists, more robust fanjets, better jet hose connectivity, easier removal for end of life re-use, simpler swap-outs, improved stock control, - are just some of the combined reasons why these have so far proved to be far more 'successful' overall than our previous jet system.

Of course something new will not always work or be liked by all of our clients – this is to be expected with any new or changed product. Of the relatively few clients who have had actual issues, most have been happy to work with us to ensure a robust solution for their modified setups so that they have as positive an experience with these jets as the majority do.

[Shrek]

I personally buy brushes with the correct jets fitted , I never ever swap fan jets to pencil jets in any working day. I don’t know of anyone that does actually swap from jet to jet , usually you get used to one jet and perfect your cleaning to that kind of jet.

IMO Alex , you may have got this one wrong . You might not have many complaints but that might just be the case that people haven’t got the time/can’t be arsed complaining as there is nothing they can do to go back to the old style jets even if they do complain.

Just my 2 pence worth

Hi Shrek - each tuppence has value 

Most clients are the same - the brush is bought with the jet of preference and the jets stay on for the life of the brush. I am firmly in this group myself. However, you would be surprised by how many also would like to change or swap - we have received a lot of comments from clients pleased with the new facility. For those that do not wish to switch jets, they can just leave them as they are and enjoy the new colours!

Whilst I have listed the benefits to the clients above in a previous post - changing jets is not a main reason that we made this switch. The cost of introducing these new jets was considerable as all tooling for the brushes has had to be changed and new tooling for the more 'expensive to make' jets (@Pete Thompson  ) have been manufactured – so there had to be a range of benefits for this method before we would take this step. After much testing & trialling we were convinced that it was worth the investment and the change.

Benefits such as - clearer jet identification for clients, ourselves and stockists, more robust fanjets, better jet hose connectivity, easier removal for end of life re-use, simpler swap-outs, improved stock control, - are just some of the combined reasons why these have so far proved to be far more 'successful' overall than our previous jet system.

Of course something new will not always work or be liked by all of our clients – this is to be expected with any new or changed product. Of the relatively few clients who have had actual issues, most have been happy to work with us to ensure a robust solution for their modified setups so that they have as positive an experience with these jets as the majority do.

Fair enough 

P.s. please please please can you hurry up and get some more of these in stock please as iv been waiting ages! Please 

https://gardinerpolesystems.co.uk/all-products/water-fed-poles/brushes/35cm-14-brushes/ultimatetm-35cm-wide-brush-medium-soft-bristles.html

[Alex Gardiner]

Fair enough 

P.s. please please please can you hurry up and get some more of these in stock please as iv been waiting ages! Please 

https://gardinerpolesystems.co.uk/all-products/water-fed-poles/brushes/35cm-14-brushes/ultimatetm-35cm-wide-brush-medium-soft-bristles.html

They will be back in stock on the website over the weekend 

[P @ F]

I think I may just try the greys today !
I just thank the lord that they are sooo easy to change over 

[Smudger]

you only have to look at what goes into the brush head for the new jets compared to a simple drilled hole in the old style so its not cheaper to manufacture

I for one love the new jets - the guys were for ever snapping the barb tails off

the new one are quick to insert or replace - but we have had no problems with them coming apart at all

the bad news for Alex is while I was waiting for his roll out I discovered streamline brushes and jet system - these are currently what everyone has now

Darran

[Slacky]

I ordered a small quantity of gear from Gardiners website on Wednesday. It arrived today.

Jus’ sayin’, like....

[NWH]

Come on now forget the jets this jets that business the actual brushes are not lasting long m8

[advanced]

Hi Alex
Thanks for reply both brushes look identical  only difference is the stiffness of the bristles ,
The new brush is much softer and collapses too easily   Dry limp where as the previous one has bettd4 support and nicer to work with .
Please bring old brush back again it was far superior.

[mufcglen]

I have to say for me personally I do prefer the old set up of having two holes and being able to have both sets fitting at same time,  yesterday confirmed that for me as I had a full house facia clean that I try to avoid now and stick to glass but anyway I turns up decide to swap my 3mm jets to 50° fans for the job, can’t bloody find the things lost in the van so ended up just switching brushes and going back to an old brush with both jets fitted.
Cleaned the house plastics then quickly pulled the T hose connection off and plugged the pencil connection on and off I went cleaning the windows.
Guarantee’d much quicker then having to change two jets out.
It is what it is, if gardiner want to change that’s up to them and I’ll carry on using them but can see why they’ve done it, once that outlay of tooling and set up to change has been paid for they’ll make a fair bit of money I bet when you look at the price of a pair of jets £5 as opposed to £3 for old plastic fans or brass jets.
The only time I ever snapped a plastic fan was cleaning bus stops getting down the back of the bench and on a conservatory roof and both times was me being in a rush!

[Alex Gardiner]

Hi Alex
Thanks for reply both brushes look identical  only difference is the stiffness of the bristles ,
The new brush is much softer and collapses too easily   Dry limp where as the previous one has bettd4 support and nicer to work with .
Please bring old brush back again it was far superior.

Hi Advanced

Thanks for the feedback - I will take a look and compare our reference brushes.

Do you feel that the difference is just down to the change of the inner bristle type?

[tlwcs]

 The Univalve is not really a 'friend' to any products with a push-fit connection attached

I’m not sure what you mean here Alex, I thought the twist valve also used push fit?
The pull on and off operation has never affected any of the push fits on my set up.
I had 2 of the blue jets fail on the same day last week, although they were a few weeks old.
When cleaning the sills on patio days these jets are susceptible to being caught, more so than the old type
I only change the jets when they break.
I’ve said before I thought they are an unnecessary change and maybe a choice of jet type at checkout would work. But then with the money spend making this change I doubt that would be a viable option

[Alex Gardiner]

The Univalve is not really a 'friend' to any products with a push-fit connection attached

I’m not sure what you mean here Alex, I thought the twist valve also used push fit?
The pull on and off operation has never affected any of the push fits on my set up.
I had 2 of the blue jets fail on the same day last week, although they were a few weeks old.
When cleaning the sills on patio days these jets are susceptible to being caught, more so than the old type
I only change the jets when they break.
I’ve said before I thought they are an unnecessary change and maybe a choice of jet type at checkout would work. But then with the money spend making this change I doubt that would be a viable option

Hi tlwcs

What is meant by this is that the repetitive hard pull actuation of a univalve has a long term detrimental affect on any push-fitting used 'upline' of it.

So any brush T connectors and jet connections can be put under a lot of repetitive strain from this when these components where not designed to take this kind of repetitive hard tugging action.

 This can be remedied by isolating the univalve pulling action from the brush head by the use of a suitable clip on the gooseneck hose with sufficient hose pulled through the gooseneck before adding the clip. However even this needs regular checking as these O clips do, with time and the pulling action, slip up the gooseneck hose and allow some of the pulling action to be transferred to the brush components.

We are soon going to be releasing a new gooseneck which is designed to completely isolate the univalve from the brush and connections - this is out in current testing. We have taken this step based on the data we have accumulated over the years of the damage that the actuation of a univalve can cause to other products.

The twist gooseneck valve (latest version) does not use push-fit connection on the unit itself, but does use them below the device and can happily use them on the brush head as the twist action of the gooseneck transfers no extra strain to any of these connection types.

[NWH]

What about the brushes not lasting long

[Alex Gardiner]

What about the brushes not lasting long

Hi NWH

As you know a brush's longevity is dependant on many factors - work type, window type, water temperature, brush weight, etc. Whilst one brush may last well for one operator another may find it does not last long enough and has to select something different.

I can see from your order history that you have purchased the following brushes from our range:
Super-Lite Full Dupont brush in October 2019
Ultimate Stiff in March 2019
Ultimate Medium Brush in April 2017
2x Ultimate Medium Soft in March 2016
2x Super-Lite Medium-Mixed in March 2016

Which of these brushes are you finding does not last you long enough?
What temperature water are you using?

[NWH]

I have at least 15 of your brushes the DuPont latest version is the only one that is standing up to hot water,even the red stiff brush is V shaping in the middle now all the others especially the extreme last next to no time

[Alex Gardiner]

I have at least 15 of your brushes the DuPont latest version is the only one that is standing up to hot water,even the red stiff brush is V shaping in the middle now all the others especially the extreme last next to no time

I'm sorry that most of these are not working for you (apart from the most recent full Dupont) - it may be that a different brand of brush may resist the hot water you are using more robustly?

Although if the DuPont is working OK it may be that you have found your 'right' brush already?

If you have a specific brush that you feel has 'failed' within the suggested life-span on our brush guide (https://gardinerpolesystems.co.uk/media/wysiwyg/Brush_Guide_Chart_October_2019_1.pdf) then please get in contact with our Customer Service Team or use this warranty link ( https://gardinerpolesystems.typeform.com/to/y4oVnS ) and we can specifically look into this for you 

[NWH]

The trouble is apart from the DuPont and the stiff red one which I think is too stiff all the others don’t last,at the moment for me using hot water the only one that is standing up at all is the DuPont.
The red one although stiff has the same characteristics to the softer ones it spits into a V at the bottom of the stock,even after re setting in very hot water it still goes back after a few jobs,I then take the socket off turn it over and it does it again shortly afterwards.

[P @ F]

NWH , I think the problem with you  is that you have the water too HOT mate