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nathankaye

  • Posts: 5366
So whats everyone decided to do?
« on: January 06, 2020, 01:21:23 pm »
With GoCardless, price increases.   Are you staying or have you found an alternative?

A while ago, I posted on my facebook page about a price increase to be expected and briefly explained the reason.  Ive decided to increase prices by 40p to cover the charge and future changes. This is for existing customers and I just need to be mindful when pricing new work up to add a pound to my usual price.  This will more than cover the fees and make a little extra for comfort as well.
So adding a message on this months invoice/emails to all my customers.
facebook.com/1NKServices
1NKServices.co.uk

Jonny 87

  • Posts: 3488
Re: So whats everyone decided to do?
« Reply #1 on: January 06, 2020, 01:23:43 pm »
How many customers do you have on go cardless?

I haven’t offered that as an option yet.

Fees would be pretty large for me. :(
Vision Technician / Visual Engineer /  Vision Enhancement Operative /...........................................................OnlyUseMeWFP AkA Jonny the Windy Wesher

Dry Clean

  • Posts: 8863
Re: So whats everyone decided to do?
« Reply #2 on: January 06, 2020, 02:14:35 pm »
Because of the trouble in Iran there may be a fuel price increase, going to text all my customers explaining this to them, hopefully  this will help them understand my need to up their prices by 34.5p, I do feel for Nathans customers lol.

nathankaye

  • Posts: 5366
Re: So whats everyone decided to do?
« Reply #3 on: January 06, 2020, 02:23:30 pm »
Because of the trouble in Iran there may be a fuel price increase, going to text all my customers explaining this to them, hopefully  this will help them understand my need to up their prices by 34.5p, I do feel for Nathans customers lol.

Wow, im envious of you dry clean as you run a tight ship and living the dream as you must be implying that you can absorb additional fees put your way.
I tip my hate sir  ::)roll
facebook.com/1NKServices
1NKServices.co.uk

֍Winp®oClean֍

  • Posts: 1688
Re: So whats everyone decided to do?
« Reply #4 on: January 06, 2020, 02:31:02 pm »
I would absorb it for existing customers
 Nathan- particularly if you have dictated or heavily encouraged the payment method. I wouldn't take too kindly to a financial increase in those circumstances- principle alone! You are charging customers, (who don't have to use you) extra for the privilege of paying you. Think about that.
Comfortably Numb!

Dry Clean

  • Posts: 8863
Re: So whats everyone decided to do?
« Reply #5 on: January 06, 2020, 02:37:22 pm »
Because of the trouble in Iran there may be a fuel price increase, going to text all my customers explaining this to them, hopefully  this will help them understand my need to up their prices by 34.5p, I do feel for Nathans customers lol.

Wow, im envious of you dry clean as you run a tight ship and living the dream as you must be implying that you can absorb additional fees put your way.
I tip my hate sir  ::)roll

Additional fees/things getting dearer are one of the reasons that I up my prices, but I don't need to tell my customers or expect them to care that I have additional fees, it makes you sound desperate.

nathankaye

  • Posts: 5366
Re: So whats everyone decided to do?
« Reply #6 on: January 06, 2020, 03:03:34 pm »
Because of the trouble in Iran there may be a fuel price increase, going to text all my customers explaining this to them, hopefully  this will help them understand my need to up their prices by 34.5p, I do feel for Nathans customers lol.

Wow, im envious of you dry clean as you run a tight ship and living the dream as you must be implying that you can absorb additional fees put your way.
I tip my hate sir  ::)roll

Additional fees/things getting dearer are one of the reasons that I up my prices, but I don't need to tell my customers or expect them to care that I have additional fees, it makes you sound desperate.

Thats because in the last six months or so, i have rapidly grown my business (as mentioned in prior months in new areas and so a sudden small increase needs to be explained.  Obviously no need for nee work or older work as these are due to increase anyway, but for some, a reason is needed.
facebook.com/1NKServices
1NKServices.co.uk

Slacky

  • Posts: 8282
Re: So whats everyone decided to do?
« Reply #7 on: January 06, 2020, 03:06:38 pm »
Whats the increase? 20p a punt?

Fluck me, just go out and earn some money stop poncing about like a fairy.

nathankaye

  • Posts: 5366
Re: So whats everyone decided to do?
« Reply #8 on: January 06, 2020, 03:46:09 pm »
Whats the increase? 20p a punt?

Fluck me, just go out and earn some money stop poncing about like a fairy.

Haha, the amount of times silly name calling happens on here is amazing.  Wonder what would happen if we all met up at some point 🤷‍♂️

Yep 20p per transaction on top of the %fee, so an extra £2 per ten clients on GoCardless.   Why absorb that cost when it can be absorb per customer.
facebook.com/1NKServices
1NKServices.co.uk

Don Kee

  • Posts: 4879
Re: So whats everyone decided to do?
« Reply #9 on: January 06, 2020, 04:17:16 pm »
Whats the increase? 20p a punt?

Fluck me, just go out and earn some money stop poncing about like a fairy.

Haha, the amount of times silly name calling happens on here is amazing.  Wonder what would happen if we all met up at some point 🤷‍♂️



I’d quite happily call you a muppet to your face to be honest.

Get off the forum at 1300 and clean an extra house.
That should cover any extra charges you may get.

That advice will be 2% plus 10p for every transaction, thanks.
Why don't you have a quick google before making stupid comments?

nathankaye

  • Posts: 5366
Re: So whats everyone decided to do?
« Reply #10 on: January 06, 2020, 04:22:08 pm »
Haha one minute ones on here moan about costs and the next they arent, wow the tides change fast on here pending how the wind blows doesnt it.
Pathetic really.

facebook.com/1NKServices
1NKServices.co.uk

dazmond

  • Posts: 23979
Re: So whats everyone decided to do?
« Reply #11 on: January 06, 2020, 04:52:47 pm »
i dont see the point....you might as well round your prices up at least a quid........i dont use gocardless but ill be putting most of my prices up a quid or two in april,some a fiver.....👍
price higher/work harder!

Stoots

  • Posts: 6212
Re: So whats everyone decided to do?
« Reply #12 on: January 06, 2020, 05:11:03 pm »
I think its a valid topic nathan

My initial reaction was to abandon go cardless as it is a big increase

but after some thought i will just add £1  to any future quotes

It has put me off offering to existing customers though, no need to be adding fees when they pay fine by bacs

nathankaye

  • Posts: 5366
Re: So whats everyone decided to do?
« Reply #13 on: January 06, 2020, 06:58:39 pm »
i dont see the point....you might as well round your prices up at least a quid........i dont use gocardless but ill be putting most of my prices up a quid or two in april,some a fiver.....👍

Yep, totally agree but as I said, this is for existing clients whos prices are already good and a lot who have just joined me within last several months and a little too soon dont you think to change their price. Hence a small increase to cover the cost a little without upsetting them.  I did say this in a previous post.
facebook.com/1NKServices
1NKServices.co.uk

dazmond

  • Posts: 23979
Re: So whats everyone decided to do?
« Reply #14 on: January 06, 2020, 07:17:01 pm »
i dont see the point....you might as well round your prices up at least a quid........i dont use gocardless but ill be putting most of my prices up a quid or two in april,some a fiver.....👍

Yep, totally agree but as I said, this is for existing clients whos prices are already good and a lot who have just joined me within last several months and a little too soon dont you think to change their price. Hence a small increase to cover the cost a little without upsetting them.  I did say this in a previous post.

personally i think your gonna pee new customers off if you put them up 40p after a few cleans esp if you email them one of your long winded explanations...... ::)roll........surely you can absorb the extra cost if its only a few customers?

just make sure you charge another quid on top of your normal price for new jobs in the future.....

i wouldnt mess about with 40p rises....
price higher/work harder!

Slacky

  • Posts: 8282
Re: So whats everyone decided to do?
« Reply #15 on: January 06, 2020, 07:45:25 pm »
Instead of sitting in your van pulling your plums go and clean an extra house.

G Griffin

  • Posts: 40745
Re: So whats everyone decided to do?
« Reply #16 on: January 06, 2020, 07:46:24 pm »
I'd gladly pay 40p a month to not receive an explanation.
⭐⭐⭐⭐⭐⭐

RPCCS

  • Posts: 973
Re: So whats everyone decided to do?
« Reply #17 on: January 06, 2020, 07:56:55 pm »
I am due a price increase this year as its 3/4 years since there was one. I will wait until the spring though. Get this brex(sh)it done.
Cheers Rich

deeege

  • Posts: 5008
Re: So whats everyone decided to do?
« Reply #18 on: January 06, 2020, 08:07:30 pm »
With GoCardless, price increases.   Are you staying or have you found an alternative?

A while ago, I posted on my facebook page about a price increase to be expected and briefly explained the reason.  Ive decided to increase prices by 40p to cover the charge and future changes. This is for existing customers and I just need to be mindful when pricing new work up to add a pound to my usual price.  This will more than cover the fees and make a little extra for comfort as well.
So adding a message on this months invoice/emails to all my customers.

Let’s see this ‘brief’ explanation that you put on your FB page Nathan.

Knowing how you like to massively over complicate even the smallest of things I’d  bet it’s a great read 😂😂
"....and it's lend me ten pounds, I'll buy you a drink, and mother wake me early in the morning."

dazmond

  • Posts: 23979
Re: So whats everyone decided to do?
« Reply #19 on: January 06, 2020, 08:09:54 pm »
I am due a price increase this year as its 3/4 years since there was one. I will wait until the spring though. Get this brex(sh)it done.

same here......its 3 years since i put a lot of jobs up at once.......the thing is some customers think its only been a year,time goes so fast!ill notify customers a month or two before either with a short text,a little note on their slips or face to face.....i very rarely need to explain myself,if i do its usually jobs im putting up a quid!...paradoxically its not usually the larger jobs that go up a fiver that query the rise!

price higher/work harder!