To be fair, I’ve had work done by them as wasn’t all that impressed.
Everyone raves about them, but I was dropped off in Royston, told it’d be a couple of hours. 7 hours later they sent a taxi to pick me up. All they had to do was fit a through floor hose guide.
I even bought a brand new clover reel from them at the end of the day, despite the fact I’d had the most boring day on earth sitting in coffee shops wating for them!
I’m sure i just had a bad experience, but it has put me off using them for anything in the future.
Then there’s the argument of why pay so much for them to fit a system, when it’s so easy to do yourself...
All the best to them though. I don’t like to see any business struggle - if they even are struggling! I’m sure they’re doing fine, let’s face it, while Daz is on the scene, they’ll be making dough! 
Hi Zesty,
Sorry to hear that you weren't happy with the experience you had with us. Royston is certainly not the biggest town, although it has very good links into Cambridge and London which many of our customers take advantage of.
If you would like to discuss your experience, please do contact us on 01223 790049 and we would be happy to chat.
If you would prefer not to, we wish you all the very best for the future 
Unfortunately I couldn’t get anywhere as my van was with you guys and I was dropped off in Royston by yourselves.
It wouldn’t have been a problem if it was a couple of hours, but you must have been too busy that day. Yes Royston is majorly boring, I sat in Costa. Then the library. Then some pub with an upstairs seating area. I rung a couple of times but your phone guy just said ‘it’ll be done soon’.
Anyway it was three years ago. So I’ve now just about recovered from the boredom 😁.
As has been said, There is train links that you could get nearly anywhere to from Royston.
My service has been perfect with grippatank. Me and the missus got dropped off in Cambridge for the day, went round the gardens, shops, out for lunch, it was excellent. Then we were picked up and brought back to the workshop for my new shiny hot water system.
Couldn’t fault them what so ever, and I know from
Speaking to others, they are incredibly busy.
The emails will just be sales and advertising, that will No doubt be part of why are they doing so well.
My next van and system will definitely be with grippatank. Wouldn’t even think of going anywhere else.