Funny how everyone leaps to Lee’s defence but choose not to comment on his arrogance towards Splash & Dash🤔
Lol doesn’t bother me I just tell it as it is someone like that will never intimidate or frighten me I will always defend what I believe and can prove to be right , Lee is a very experienced guy but could still learn a lot from much smaller companies than his own , , if you are just going to use leaflets to build a buissness it will take a long time and the work is spread over a much larger area , all our work is compact apart from the commercial , on most weeks domestic work we travel a maximum of 45 miles in the whole 5 days work , again this is a huge saving in diesel ,and no down time driving and sat in traffic , maximising profits , using flyers has proven to work but canvassing produces far more productive and compact work , once you get to lees size I accept it would be expensive but would still be more cost effective than having vans driving all over the countryside stuck in traffic , if the van is moving you arnt earning money , the more it’s stationary the more you are earning , we are only a small company compared to pryors , but our expenses are also tiny , no advertising budget for the past 15 years has been needed saving tens of thousands of pounds , most of our work comes from recommendation from existing customers , the rest from website , the only reason I keep the website going is beacause I want to attract new commercial work , again the costs hear are minimal to I haven’t updated the site in years , seo costs around £10 a year that’s it , and we are turning 90% of enquires away , so why do certain companies need to spend tens of thousands per year advertising, personally I think there turn over of customers is very high and the have to constantly be replacing ones , I base this on the reviews that appear on line with a lot of dissatisfied customers , again I accept not all customers are reasonable people , but when you loose the personal touch with quoting jobs and just take on everything that it the result you get , we don’t accept all enquires I reject a lot for various reasons , our cancellation rate is virtually zero , most are beacause they are moving or have died . Once you get a large number of customers and loose the personal touch all kinds of problems ensue you only have to look at all the high street multi national companies to see this is true . Again this is why I want to keep my buisness small manageable and me being hands on , I wouldn’t want to be in the office all the time doing paper work , that would be my worst nightmare, for all those wanting to expand your buisness to a multi van operation it’s not difficult anyone with an ounce of common sense can do it if they want to , some people try to big themselves up look what I’ve done just like solar Steve did , wether you have one van with employees in it or 100 vans the principal is the same just a much larger scale , if that’s what you want then go for it but 99% of people are to afrade to try , but would succeed if they did .