I have had this twice in my 14 years , that just goes to show the level of service I provide , and I know it , so whenever I get this I go bananas and don’t care what happens.
The first time I was offered 5 of the 10 owed , I told him to keep it as I was putting the dirt back on the very next day .
As promised I went back next day with a pressure sprayer of muddy water and let him have it.
That evening he called and went ballistic, I was going in the local rag to ruin me , I told him to fill his boots as I had far too much work on and could do with losing a few !
The second was not long after my stroke in 2015 , bloke ran up 2 cleans at 12 and point blank refused to pay with not even a reason why .
My dad was driving me around as they had revoked my license due to
the stroke , I gave him the next address and he started to laugh , I then stuck my brush into the flower beds and got to painting.
Never heard back from that one!
I made a point of telling all my custies on both occasions and the general reply was “ I don’t blame you “
I don’t suffer fools 😆