[deeege]

YEAH! - they are Only customers - how dare they even think of challenging you about what work they want doing 

Darran

Having the odd customer that requests a ‘not today’ is fine and I’m sure we all have them, but asking permission to clean from every potential customer is quite another.

[Smudger]

YEAH! - they are Only customers - how dare they even think of challenging you about what work they want doing 

Darran

Having the odd customer that requests a ‘not today’ is fine and I’m sure we all have them, but asking permission to clean from every potential customer is quite another.

I agree, if your having to ask then deep down you don't thinks right - therefore don't clean - that is a better option than P!$$ing customers off - for the record anything more than light rain we don't clean - we don't lose revenue either - we simply catch up later in the week or on Saturday

Darran

[deeege]

YEAH! - they are Only customers - how dare they even think of challenging you about what work they want doing 

Darran

Having the odd customer that requests a ‘not today’ is fine and I’m sure we all have them, but asking permission to clean from every potential customer is quite another.

I agree, if your having to ask then deep down you don't thinks right - therefore don't clean - that is a better option than P!$$ing customers off - for the record anything more than light rain we don't clean - we don't lose revenue either - we simply catch up later in the week or on Saturday

Darran

I know it doesn’t happen very often, but what would you have done this week? Since Monday afternoon we’ve had nothing but really heavy rain and tomorrow looks the same. How would you make up 3 days?

Personally I don’t clean domestics in the heaviest of rain but I always have a couple of Gutter/fascia cleans to drop onto so I don’t lose turnover. Tomorrow is all commercial so will be cleaned whatever the weather.

[Smudger]

Monday - rained off  in the afternoon  1/2 day outstanding
Tuesday - rained all day - pressure washing works - soffit/fascia cleans - no windows
Today - rained off in the afternoon  1/2 day of window work outstanding - but s/f/g cleans done and full roof clean carried out
So.....
Tomorrow will be attack all outstanding works and hopefully dig in to tomorrows cleans
Friday - more catch up and Fridays work
Saturday - anything (if any) left to clean

I do have a part timer I can call in if required so I can decrease the workload per man if it gets really behind but never needed to in 9 years

Darran

[Smudger]

just to add - a standard working day is based on each man being on the glass from 8.30 to 3.30 - to catch up the guys are on the glass at 8 am and go through till 6pm

Darran

[dazmond]

YEAH! - they are Only customers - how dare they even think of challenging you about what work they want doing 

Darran

Having the odd customer that requests a ‘not today’ is fine and I’m sure we all have them, but asking permission to clean from every potential customer is quite another.

i agree danny,dont ask just crack on....if they come out and say they dont want them cleaning then i skip them til next clean(in reality it very rarely happens)....

i reckon ive had 2 or 3 "not todays" because of rain in the last few years.......

trad is different though.....if the rain is hitting the windows on one side of the house they can dry streaky with detergent and a squeegee or wet cloth marks......

[nathankaye]

I think the world of trad work has also improved over the last several years.   I used GG4 (or3, the blue one) in my last year of trad work and it was amazing. It took some experimenting to get the right consistency, but once I did, it was great.  Even four weeks later, with rain in between, the windows were still clean.    A lot of cleaning products for the trad window cleaner does not leave the residue on the window, like the old school fairy liquid anymore.

I couldn't do trad work in the rain today though, wearing water proofs would get in the way for my liking.  Wfp makes it so much easier on all levels