Yes, you are right that accountants leave it to the business owners to carry the can.
They will not commit either way and they very carefully word everything so they are covered.
We are over for the past 12 months and we pay VAT on that. However, going forward, the business model changes, so that I'm acting as agent, and we will be a limited company soon as well....
I've spoken to 4 accountants on this and they are all prepared to give advice and hints and suggestions, but none of the will actually commit - they leave you to carry the can.
We are 100% Go Cardless, and it is both a blessing and a curse, because a few years ago, the team members would be collecting most of the cash/cheques.
Go Cardless allows businesses like ours to process payments at volume for very little costs, and the effect is that it has created new "grey areas" like this....
One accountant advises me to write on every payments slip: "Your window cleaning contractor is XYZ and payment will be collected by Oliver James acting as agent for collecting payment". And every invoice to the contractor will clearly states: Oliver James is acting as agent for collecting the cash.
Agree that seperate businesses is not the way forward (for me anyway). I would consider it if I had a passion for commercial work, but our core business is high end residential, and I don't want to lose operational focus.
You are right that some accountants talk tosh. One accountant I spoke to in my first year advised me to put my wife on the payroll, which would have been a good idea if she wasn't working full time, and then he said something about their being no risk in window cleaning, his actual words were: "It's not like anyone is going to die...."
Why don't I just employ? I've considered it, but it is a right proper headache, until you get to the size of a company like Lee's, where your company is big enough to get people to manage the team for you.
The other issue is work quality. We are a high end residential window cleaning company. With employees, it can be a real struggle to get the work done properly, you just need to look at the reviews Lee is getting on google business to see the challenges. My take on it is that IF you are dealing with experienced, and often very talented window cleaners, it is just so much more viable to offer a premium service.
It is very difficult to get decent employees, you really need to offer them something, like very good money, or an amazing work /life balance. And you need to create a company culture that nurtures and supports excellence. Maybe one day...