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Shaun Gill

  • Posts: 115
Ex-Ceed Innovations Shipping
« on: April 26, 2019, 12:22:17 pm »
Can anyone who’s bought stuff from Ex-ceed give me an idea of how long it took to come? Ordered a couple of things on Tuesday, got an email yesterday saying the order was complete but no mention of it being dispatched etc.

Smudger

  • Posts: 13438
Re: Ex-Ceed Innovations Shipping
« Reply #1 on: April 26, 2019, 04:14:40 pm »
Usually pretty good - 2 to 3 days - depends on how busy they are I suppose

Darran
Never argue with an idiot, they will only bring you down to their level, and beat you with experience

Splash & dash

  • Posts: 4364
Re: Ex-Ceed Innovations Shipping
« Reply #2 on: April 26, 2019, 05:56:47 pm »
I phoned Steve and left an answer phone message about an order I wanted to place , he txt me back saying that the girl in the office would phone me back that was weeks ago never Hurd a thing , so now I buy from other companies, shame really as Steve’s a good guy but customer service is very poor

Shaun Gill

  • Posts: 115
Re: Ex-Ceed Innovations Shipping
« Reply #3 on: April 26, 2019, 06:15:13 pm »
Gardiners have ruined every other company for me I think. I’m that used to getting my stuff the next day I get frustrated with other companies.


Smudger

  • Posts: 13438
Re: Ex-Ceed Innovations Shipping
« Reply #4 on: April 26, 2019, 10:01:08 pm »
I phoned Steve and left an answer phone message about an order I wanted to place , he txt me back saying that the girl in the office would phone me back that was weeks ago never Hurd a thing , so now I buy from other companies, shame really as Steve’s a good guy but customer service is very poor

He went through this a few years back, but we've not had any problems lately

Darran
Never argue with an idiot, they will only bring you down to their level, and beat you with experience

Splash & dash

  • Posts: 4364
Re: Ex-Ceed Innovations Shipping
« Reply #5 on: April 26, 2019, 11:04:13 pm »
I phoned Steve and left an answer phone message about an order I wanted to place , he txt me back saying that the girl in the office would phone me back that was weeks ago never Hurd a thing , so now I buy from other companies, shame really as Steve’s a good guy but customer service is very poor

He went through this a few years back, but we've not had any problems lately

Darran

This was only a couple of months ago , he missed out on an order for several hundred pounds beacause he didn’t get back to me , Ime sure Ime not the only one who has experience this . I won’t be dealing with him again .

Slacky

  • Posts: 8282
Re: Ex-Ceed Innovations Shipping
« Reply #6 on: April 27, 2019, 08:51:30 am »
‘The girl in the office....’

That’ll be his sister /nan/neighbour/mum who picks up the answer-phone messages whilst he’s mixing the brew in the garage.

Jonny 87

  • Posts: 3488
Re: Ex-Ceed Innovations Shipping
« Reply #7 on: April 27, 2019, 10:07:10 pm »
‘The girl in the office....’

That’ll be his sister /nan/neighbour/mum who picks up the answer-phone messages whilst he’s mixing the brew in the garage.

Yeah right.

How many univalves are sold alone every year you reckon? And how much do you reckon it costs to Produce one unit.

kerching.
Vision Technician / Visual Engineer /  Vision Enhancement Operative /...........................................................OnlyUseMeWFP AkA Jonny the Windy Wesher

Slacky

  • Posts: 8282
Re: Ex-Ceed Innovations Shipping
« Reply #8 on: April 27, 2019, 10:49:37 pm »
‘The girl in the office....’

That’ll be his sister /nan/neighbour/mum who picks up the answer-phone messages whilst he’s mixing the brew in the garage.

Yeah right.

How many univalves are sold alone every year you reckon? And how much do you reckon it costs to Produce one unit.

kerching.

 ;D

I was joshing.

Jonny 87

  • Posts: 3488
Re: Ex-Ceed Innovations Shipping
« Reply #9 on: April 28, 2019, 01:06:17 am »
‘The girl in the office....’

That’ll be his sister /nan/neighbour/mum who picks up the answer-phone messages whilst he’s mixing the brew in the garage.

Yeah right.

How many univalves are sold alone every year you reckon? And how much do you reckon it costs to Produce one unit.

kerching.

 ;D

I was joshing.

You got me.

 ;D
Vision Technician / Visual Engineer /  Vision Enhancement Operative /...........................................................OnlyUseMeWFP AkA Jonny the Windy Wesher