went to one of my jobs today, a nice old lady who I've been cleaning for years, it's fronts only so only 2 windows and front door, price £10.
so I get there today and she tells me that she had another guy knock the door asking to clean her windows, when she told him that she's been using the same people for many years he asked her how much she was paying and she replied £10 for fronts only
he then tried to undercut by offering to do it for £6 to which she refused and told him to go away.
don't get me wrong I have no problem with people canvassing for more work but to try and undercut a regular guy by almost 50% is unbelievable and this sort of behavior really annoys me,
glad to say that most of my customers won't fall for these tatics and are loyal customers