[richyp]

I have just bought new hose for our gardiners poles but 2 of angle adapters are seized inside the pole and we just cant release it. Is there any tips anyone got for me , as I am quite sure this might happen alot. Thanks in advance guys

[Smudger]

Have a search - there was a thread recently on this

You have to resort to heat so the clamp comes off as well - once free get sand paper and rub the stem of the adaptor down or buy new ones I understand they are a better fit.

Darran

[Alex Gardiner]

I have just bought new hose for our gardiners poles but 2 of angle adapters are seized inside the pole and we just cant release it. Is there any tips anyone got for me , as I am quite sure this might happen alot. Thanks in advance guys

Hi richyp

One way of removing these is to get a long wooden dowel or metal rod that is slightly smaller in diameter than the inner diameter of a #1 section on the pole and is about 6" longer than the pole length.

1. Remove the hose from the pole
2. Remove the #1 section from the pole and fully open the #1 clamp
3. Slide the dowel/rod up from the base of the pole until it engages with the base of the gooseneck.
4. Holding the #1 section firmly and then hammer the dowel/rod with a mallet or hammer so that it knocks the gooseneck out of the pole.

Then when removed give our Customer Service Team a call on 01726 66400 or drop them an email on sales@gardinerpolesystems.co.uk and they can sort you out with some replacement gooseneck bases to replace the ones that have jammed.

[windowswashed]

The newer goosenecks are a smaller diameter than the very old goosenecks. Best getting a sander, preferably an electric sander and trimming them down smaller.  Easiest just to replace the bottom part of the goosenecks  to save the hassle

[richyp]

Hi Alex, thanks for that advice. I was looking for something suitable to knock it out from bottom but couldn't find anything. Will hopefully find something over the weekend. We have plenty of spare poles to use until we get sorted. Thinking the green pu hose is best we have used so far though.

R

[Roy Harding]

I dont think the new ones are any better, as I have purchased a slx in last few months and had the same problem this week. The pipe pulled out of the conector inside and the goose neck was a night mare to get out, First job of the day needed that pole for a lot of high stuff, did manage to get it out by undoing the clamp and placeing a screw driver behind goose neck and hammerd it out took a good 15 mins, trying to hold pole under your arm and hold srewdriver and hammer at the same time.

Alex way of course is far better, but when your out on the job, difficult.

Why have a connector in the pole? I'm going to get rid of the connector or buy another red barbed connector like the other side has.

[P @ F]

I have had loads over the years and never had one stick yet .
Mind you , do you all push them in fully over the ribbed bit ?
I dont put the ribbed bit within the clamp , there is no need as they dont spin at all , this is the problem I think. 

[Alex Gardiner]

I dont think the new ones are any better, as I have purchased a slx in last few months and had the same problem this week. The pipe pulled out of the conector inside and the goose neck was a night mare to get out, First job of the day needed that pole for a lot of high stuff, did manage to get it out by undoing the clamp and placeing a screw driver behind goose neck and hammerd it out took a good 15 mins, trying to hold pole under your arm and hold srewdriver and hammer at the same time.

Alex way of course is far better, but when your out on the job, difficult.

Why have a connector in the pole? I'm going to get rid of the connector or buy another red barbed connector like the other side has.

Hi Roy

Have you let our Customer Service Team know about this yet? They can help sort this out for you so that you do not have this happen again - it's annoying when it does.

Does the base of this gooseneck have a solid shaft or the new grooved shaft?

The reason that there is a connector of the hose inside the top section of the pole and under the gooseneck is that the gooseneck can be fully removed from the pole even when using standard hose with a top stem to barb adapter.

If we didn't use this extra connector then the pole hose would push up straight through the gooseneck and then to connect to the brush T connector, a stem to barb adapter would need to be fitted. This would mean that although the gooseneck would come out of the pole it could not be removed or swapped as the hose would be holding the pole and gooseneck together.

[dd]

I have one of the newer ribbed style goosenecks and had the same problem. Spent some time sanding it down so I can remove it when needed, still a tight fit though.

[Alex Gardiner]

I have one of the newer ribbed style goosenecks and had the same problem. Spent some time sanding it down so I can remove it when needed, still a tight fit though.

Hi DD

Did you contact our Customer Service Team about this issue? We really like to hear about any faults clients are experiencing.

To have issues with the newer style grooved shaft goosenecks is extremely rare  - this is the first 2, I have had mentioned to me and there about 4-5000 of them now in use. Ideally we would like to swap them over for you and have the item that is at fault back to examine - this way we can see what the problem is and whether it is a one-off or something else that needs addressing.

[dd]

No I have not Alex. If i can live with something, like a lot of people, I do not wish to complain.

The slx is a very good pole, I do think the angle adapter good be better though. If you just made the bolt in the lever 2mm longer it would grip better, I do have to re-tighten the it a few times a day if I adjust the angle regularly.

[Alex Gardiner]

No I have not Alex. If i can live with something, like a lot of people, I do not wish to complain.

The slx is a very good pole, I do think the angle adapter good be better though. If you just made the bolt in the lever 2mm longer it would grip better, I do have to re-tighten the it a few times a day if I adjust the angle regularly.

Hi DD - sometimes it is good to complain though 

The newer angle adapter with the 'capless' lever sets do not not come loose even with a lot of repetitive use as the bolt head is held captive so they can only loosen up if the lever is twisted around.