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Cleaner Planner Down
« on: February 20, 2019, 02:06:49 pm »
Anyone else getting the runtime error on the Cleanerplanner login page?
We can't log in at all.

mike1986

  • Posts: 432
Re: Cleaner Planner Down
« Reply #1 on: February 20, 2019, 02:09:28 pm »
yep same here   :-\

Status Check

Re: Cleaner Planner Down
« Reply #2 on: February 20, 2019, 02:10:24 pm »
Time to run a back up on Aworka me thinks.

concept

  • Posts: 1048
Re: Cleaner Planner Down
« Reply #3 on: February 20, 2019, 02:21:38 pm »
Same error here.

No way of contacting anyone either!

cleaniac

Re: Cleaner Planner Down
« Reply #4 on: February 20, 2019, 02:22:38 pm »
This is why I said before.

Stay away from cloud based crm systems.


concept

  • Posts: 1048
Re: Cleaner Planner Down
« Reply #5 on: February 20, 2019, 02:24:01 pm »
This is why I said before.

Stay away from cloud based crm systems.

What alternatives are there?

chris turner

  • Posts: 1492
Re: Cleaner Planner Down
« Reply #6 on: February 20, 2019, 02:31:19 pm »
Yup down for me too. Hopefully it's just temporary.
luckily I have all my jobs memorized for the rest of the week!

Stoots

  • Posts: 6212
Re: Cleaner Planner Down
« Reply #7 on: February 20, 2019, 02:50:13 pm »
Not good at all

If it's not back online this evening it'll be day off for me tomorrow.


Status Check

Re: Cleaner Planner Down
« Reply #8 on: February 20, 2019, 02:51:50 pm »
If it's now US based we will have the time difference to contend with. Currently 6.50am is Cali.

Haz

  • Posts: 45
Re: Cleaner Planner Down
« Reply #9 on: February 20, 2019, 02:52:21 pm »
Back working again !

mike1986

  • Posts: 432
Re: Cleaner Planner Down
« Reply #10 on: February 20, 2019, 02:54:57 pm »
Bit worrying this though isn't it. At least we knew who we were dealing with before when there was an issue. Not sure im comfortable with  this anymore  :-\

Stoots

  • Posts: 6212
Re: Cleaner Planner Down
« Reply #11 on: February 20, 2019, 02:59:48 pm »
Panic over its back online.

But I agree very worrying now it's moved.

I will be backing up my data daily that's for sure.


mike1986

  • Posts: 432
Re: Cleaner Planner Down
« Reply #12 on: February 20, 2019, 03:06:11 pm »
Panic over it back online.

But I agree very worrying now it's moved.

I will be backing up my data daily that's for sure.

How do you do this Gomo?

The Jester of Wibbly

  • Posts: 2162
Re: Cleaner Planner Down
« Reply #13 on: February 20, 2019, 03:08:10 pm »
This is why I stay away from cloud based databases.  Out of out control and too dependent on them.

There is a market place for a new platform.  All the new ones go for cloud based.
Claim your 50% off your mobile payment card reader with Sum Up.  http://fbuy.me/f7Ve3

Re: Cleaner Planner Down
« Reply #14 on: February 20, 2019, 03:52:50 pm »
I often do week or twos worksheets in advance, then worksheets are printed off or just wait to be printed
you can do a month in one hit if wanted and any changes are easy to adjust if it’s moving job here or there for whatever reason

But to be honest  I mostly just access via the app on my phone, even when you said it was down,  I could still access the work sheets as is downloaded on my phone

 if it’s down sometimes it can be that I want to allocate payments that’s come in or send days invoices it can wait to be honest,

I hope the transition goes okay as it’s a really practical and time saving product that’s revolutionised the time we spend doing round organising and really streamlined the businesses

I just need to come out the basic package and go to the higher level I think

Arnold Palmer

  • Posts: 20800
Re: Cleaner Planner Down
« Reply #15 on: February 20, 2019, 03:57:39 pm »
There's more money in the software than there is in cleaning windows, it'll be just fine.

It's been down a total of 56 minutes in what? At least a year? Who did it actually effect. Virtually no one.

If you lot want to stick in the dark ages then go for it.
#aliens

dazmond

  • Posts: 23978
Re: Cleaner Planner Down
« Reply #16 on: February 20, 2019, 03:59:00 pm »
fine here....just downloaded worksheet for tomorrow..... :)
price higher/work harder!

Smudger

  • Posts: 13438
Re: Cleaner Planner Down
« Reply #17 on: February 20, 2019, 03:59:23 pm »
either server change or maintenance - no big deal

Darran
Never argue with an idiot, they will only bring you down to their level, and beat you with experience

Arnold Palmer

  • Posts: 20800
Re: Cleaner Planner Down
« Reply #18 on: February 20, 2019, 03:59:33 pm »
Panic over it back online.

But I agree very worrying now it's moved.

I will be backing up my data daily that's for sure.

How do you do this Gomo?

Settings > Account > Download account
#aliens

dazmond

  • Posts: 23978
Re: Cleaner Planner Down
« Reply #19 on: February 20, 2019, 04:20:08 pm »
its not readable though soupy when you download your account on your laptop...CSV files.....how would you go changing this so you could  read it?
price higher/work harder!