[Slacky]

So for last couple of years ive had a min price (£10) however most of my new work  is between 15 n 20. So this april im targeting all my work which is still under the  min charge.
Apart from that, its every 2 yrs that i put prices up now, even if its by 50p so customers get used to this happening, as any longer it becomes a shock to them

So you have had a minimum price for the last few years, but you are just now moving some customers up to that minimum price?

You’ve not had a minimum price then really have you?

Brilliant Nathan. 😂

Come on fellas, give the guy a break.

Hot water melts concrete.

[nathankaye]

So for last couple of years ive had a min price (£10) however most of my new work  is between 15 n 20. So this april im targeting all my work which is still under the  min charge.
Apart from that, its every 2 yrs that i put prices up now, even if its by 50p so customers get used to this happening, as any longer it becomes a shock to them

So you have had a minimum price for the last few years, but you are just now moving some customers up to that minimum price?

You’ve not had a minimum price then really have you?

Brilliant Nathan. 😂

This is like being back at high school with all the jack asses at the back of the class!!

Should i put a disclaimer that the min charge is for new customers or something to clarify it or should i use pictures if words  and too many sentences are too hard for you
😂

[Slacky]

[Clever Forum Name]

I usually tell the customer I'm increasing the price face to face or I leave a note on the back of the payment slip as follows:

From April the price of each clean will increase to £x.

No need to explain why price is increasing. Tescos, Asda etc.. don't.

I'm surprised people still deal in 50p. All my prices are whole are in whole £. I can't be bothered with 50p coins.

I got rid of all are 50p prices in 2015 but with new customers going on GC and paying online they may return. Only because i have some customers that just don't warrant going up a £1 but 50p is nothing

[nathankaye]

I usually tell the customer I'm increasing the price face to face or I leave a note on the back of the payment slip as follows:

From April the price of each clean will increase to £x.

No need to explain why price is increasing. Tescos, Asda etc.. don't.

I'm surprised people still deal in 50p. All my prices are whole are in whole £. I can't be bothered with 50p coins.

I got rid of all are 50p prices in 2015 but with new customers going on GC and paying online they may return. Only because i have some customers that just don't warrant going up a £1 but 50p is nothing

This is the point of 50p increases.   I had good prices in the past as well, that didnt need increasing. However when the time did come for them to be increased, it was a shock to them and i lost a handful. Now thats fine and for the last small section to get their prices hiked will be in april and i have taken on so much more work at brilliant prices, i dont mind if they want to call it a day but ild sooner not loose any.   

That will mean all my old work will be in line with my new work based on a min price.  The newer prices will be ok for the forseeable future but i need my customer to have the mind set that window prices increase just like anything else. For instance ive had my notification from EE of the price increase following base rate inflation.  So all my customers will get the 50p increase every 2 yrs (unless it needs to be higher, haha if i get a diesil heater like daz old,,,,,i mean new van has😂), which is next to nothing but gets them in the mindset

[Smudger]

NK - I know hat you meant however its very funny and you just need to roll with the fun

altho in the scheme of things 50p does not sound a lot and maybe scoffed at if your doing work at £7 then percentage wise thats quite a big rise and going for a pound rise maybe just a step to far

Darran

[dazmond]

Always a pound at least....I don't see the point in 50p rises,2 years ago I put some up which covered the van payments every month....I'm currently earning around £27k MORE a year than I was 10 years ago just by raising prices every few years and taking on better priced new work,also my work is even more compact than even 2 or 3 years ago as I fill in gaps in already very well established areas....I also tend to work shorter days but work in most weather conditions,better equipment also helps with efficiency and speed.......

Just makes you wonder how much money we 're leaving on the table as we don't know how much is TOO much for the customer to pay for their window cleaning.....(until they cancel! )

Since the economic crash of 2008 my round has improved dramatically although it wasn't in a very good state back then....the only way was up or i was ready to jack it all in as i was fed up of climbing ladders every day....

[G Griffin]

He needs to put his prices up to pay for his upcoming 5 star luxury holiday to Mexico!

It'll be paid off by April....

Is that your girlfriend?
It's no wonder you only have the one these days  .

[G Griffin]

When my lesbian cousin goes to Mexico she flies from Ireland.
Cancun Aer Lingus be licked? Not according to her.

[AuRavelling79]

Griff, please behave even though you are obviously a cunning linguist.

[G Griffin]

Griff, please behave even though you are obviously a cunning linguist.

Sorry, Malc; I was in a silly mood last night  .

Back on topic.......and this is especially for Nathan (who seems to think South Yorkshire is in Doncaster).
Do you think it's harder to increase prices for those that you are friendly with then?
I do but I realise that that is a fault of mine and not the situation.
Why aren't you as confident with this?

[nathankaye]

Griff, please behave even though you are obviously a cunning linguist.

Sorry, Malc; I was in a silly mood last night  .

Back on topic.......and this is especially for Nathan (who seems to think South Yorkshire is in Doncaster).
Do you think it's harder to increase prices for those that you are friendly with then?
I do but I realise that that is a fault of mine and not the situation.
Why aren't you as confident with this?

Ok, firstly and sadly, i have lived in doncaster my entire life and yet are you trying to tell me that doncaster isnt in south yorkshire 

2nd,  i dont have a problem increasing prices for ones who I have come to know well. Ive decided to increase my rounds in chunks and i have the last chunk to do.
However for customers who look after me ie regular drinks n treats and / or recommend me to friends etc keep a certain percentage discount. Which i hasten to add is my personal choice b4 ones want to comment on that

[dazmond]

there are no rules......charge what you want and what you deem fair...im defo softer with the older generation on run of the mill work buts thats my choice,i also splash and dash a lot so that £5 front only takes less than 5 mins to clean and equates to £40-£50 an hour mixed in with other compact work so im happy.....

[G Griffin]

Griff, please behave even though you are obviously a cunning linguist.

Sorry, Malc; I was in a silly mood last night  .

Back on topic.......and this is especially for Nathan (who seems to think South Yorkshire is in Doncaster).
Do you think it's harder to increase prices for those that you are friendly with then?
I do but I realise that that is a fault of mine and not the situation.
Why aren't you as confident with this?

Ok, firstly and sadly, i have lived in doncaster my entire life and yet are you trying to tell me that doncaster isnt in south yorkshire 

2nd,  i dont have a problem increasing prices for ones who I have come to know well. Ive decided to increase my rounds in chunks and i have the last chunk to do.
However for customers who look after me ie regular drinks n treats and / or recommend me to friends etc keep a certain percentage discount. Which i hasten to add is my personal choice b4 ones want to comment on that

But South Yorkshire isn't in Doncaster! 

I'm not having a dig at you. You have a minimum price but haven't applied it to your long term customers. You mention a small increase so that you don't 'shock' them. It tells me that you are less confident with your pricing of those that you're friendly with.
I'm the same but it's daft, isn't it? Unless it's someone or something that's getting like for like and not just a cup of coffee.
It's a two way thing this friendly but respectful thing. It's not just down to us.

[nathankaye]

I didnt say south yorkshire in doncaster but donny is in s.yorkshire.  unless i did a typo or something but i aint got time to read back post to find out 😂😂

The 50p increase i mentioned is going forward as after this last increase I am very happy with my prices that really, they shouldnt need increasing.  However to get my customers used to the idea that the prices will increase and perhaps not as long as 5 yrs as in the past but every 2 yrs, so i plan on a 50p increase.  Not that the price will require an increase and thats why its so low.

After this last section of increase, then all my old prices will be equal to the min charge. 
In the past i did find it hard to increase prices to individuals i had a good rapport with. However as soon as they wasnt happy with whatever, they were qyick to cancel. I learnt from that.  No matter how much we have a banter with them and build a rapport, which does help keep loyalty (as well as quality work), i have the realisation that we are still their workers who theybwould happily drop us if its against their price or feelings or whatever.
Therefore as friendly as i am with them and choose to discount some. Overall its business and nothing personal so a price increase is a price increase. I now take the personal aspect out the equation.

[Shrek]

there are no rules......charge what you want and what you deem fair...im defo softer with the older generation on run of the mill work buts thats my choice,i also splash and dash a lot so that £5 front only takes less than 5 mins to clean and equates to £40-£50 an hour mixed in with other compact work so im happy.....

You must have some rubbish work if your £5 fronts bring your hourly rate up £40 

[Dry Clean]

Griff, please behave even though you are obviously a cunning linguist.

Sorry, Malc; I was in a silly mood last night  .

Back on topic.......and this is especially for Nathan (who seems to think South Yorkshire is in Doncaster).
Do you think it's harder to increase prices for those that you are friendly with then?
I do but I realise that that is a fault of mine and not the situation.
Why aren't you as confident with this?

Ok, firstly and sadly, i have lived in doncaster my entire life and yet are you trying to tell me that doncaster isnt in south yorkshire 

2nd,  i dont have a problem increasing prices for ones who I have come to know well. Ive decided to increase my rounds in chunks and i have the last chunk to do.
However for customers who look after me ie regular drinks n treats and / or recommend me to friends etc keep a certain percentage discount. Which i hasten to add is my personal choice b4 ones want to comment on that

But South Yorkshire isn't in Doncaster! 

I'm not having a dig at you. You have a minimum price but haven't applied it to your long term customers. You mention a small increase so that you don't 'shock' them. It tells me that you are less confident with your pricing of those that you're friendly with.
I'm the same but it's daft, isn't it? Unless it's someone or something that's getting like for like and not just a cup of coffee.
It's a two way thing this friendly but respectful thing. It's not just down to us.

Nathan's idea of confidence is laying down the law after you have built your round, he done the same with Go cardless and then wibbled on at others for not having the guts to make it their only payment option, best to just smile and nod.

[nathankaye]

No it aint, sean. I simply came to my senses like ive said many of times on here. Its the same confidence that i had and others when you drop the dross of your work and not necessarily because youve got replacement work. (As i have also done so)

In addition due to tips and discussions on here. If you are getting every job youve quoted, then maybe prices are low.  That was also food for thought. So when i expand in new areas, should i go in with no experience and no confidence when pricing because i really want to get a foot in or do i set my stall as i plan to go forward. Personnally i opt for the latter, so ive still plenty to loose.

[dazmond]

there are no rules......charge what you want and what you deem fair...im defo softer with the older generation on run of the mill work buts thats my choice,i also splash and dash a lot so that £5 front only takes less than 5 mins to clean and equates to £40-£50 an hour mixed in with other compact work so im happy.....

You must have some rubbish work if your £5 fronts bring your hourly rate up £40 

i have got some cheaper work...yes...mixed in with other work but im happy enough mate...£40-£50 an hour is fine with me.....im easily pleased....

[Frankybadboy]

So for last couple of years ive had a min price (£10) however most of my new work  is between 15 n 20. So this april im targeting all my work which is still under the  min charge.
Apart from that, its every 2 yrs that i put prices up now, even if its by 50p so customers get used to this happening, as any longer it becomes a shock to them

So you have had a minimum price for the last few years, but you are just now moving some customers up to that minimum price?

You’ve not had a minimum price then really have you?

Brilliant Nathan. 😂

laughing me socks off on this one