[RPCCS]

Decided to have a new year clear out of the crap.. I have a few that are always difficult to catch in for payment,one I gave my bank details to about a year ago,and asked her to pay me online,if I didn’t catch her on collecting night. She never did, and I was always chasing her for 2 or 3 lots.
 I didn’t bother going back this time round, so will wait and see if she approaches me when she notices dirty windows,and asks why they  aren’t being done. If she starts paying on time, and the amount outstanding,I will go back.  Another one last week stopped me and said,”leave mine TIL the spring,,I just do them myself in the winter”. . I replied just continue doing them yourself in the spring mate, as I don’t stop work in the winter.  ( much as I would like to).

[Stoots]

I clear out regularly.

Some just are too much hassle to chase, I picked up a new one not long back will pay online never did. Will leave money out next time, never did...

Just dropped it, can't be arsed with stress anymore, just clean loads of windows fast as I can and odd one that doesn't pay just dump them. I used to do debt collection letter etc but can't be arsed now, if I'm turning over enough money the odd non payer is just a business cost, try not to take it personal.

[alank]

I get the red pen out every few months when new better customers have settled onto the round it's only a matter of time til I ditch some of the bottom of the pile jobs. It's better all round really 

[The Jester of Wibbly]

I use the taffic light system.

Most customers are green.   If they show signs of being a PITA they go amber.    The reds are dumped.

[RPCCS]

Well I am going to start getting tougher,  its hatd enough trying to make a living in the winter without bad payers. I will be cutting the crap out again soon.

[dazmond]

Well I am going to start getting tougher,  its hatd enough trying to make a living in the winter without bad payers. I will be cutting the crap out again soon.

I've had the best EVER earning month in Jan in 26 years of window cleaning.my earnings are roughly the same summer or winter as I only work short days anyway.......and work in most bad weather.....

[dazmond]

I very rarely drop a customer ......even the late paying ones...they pay up eventually so not bothered really,it's only a few jobs here and there......

....but sometimes they have to go......usually it's the customers attitude to me that seals their fate....I'm being professional and doing a good job month in/month out,offer a wide selection of payment methods,etc,etc....I'm keeping to my side of the bargain so should they....

[dazmond]

ive got in more money than ive earnt this year after collecting last night,i still have an outstanding debt of £400+ but this is low for me...it often gets to £1000-£1500 but im getting paid in small amounts every day usually.....

[Shrek]

ive got in more money than ive earnt this year after collecting last night,i still have an outstanding debt of £400+ but this is low for me...it often gets to £1000-£1500 but im getting paid in small amounts every day usually.....

That shocks me daz - for someone who is so organised with money , I would’ve thought you would be on top of your debt list. I know you think of it as coming eventually, but that’s not the point . Your customers must not be trained very well- last month I was owed £13 which came in yesterday as the bloke was away when I did them

[SB Cleaning]

ive got in more money than ive earnt this year after collecting last night,i still have an outstanding debt of £400+ but this is low for me...it often gets to £1000-£1500 but im getting paid in small amounts every day usually.....

Sod that..

My debt list is always small I mean 100-200...any late payers get dropped...I do a good job so I expect to be paid pronto.

[cleaniac]

I had £20 outstanding from January by the time Feb started. 

[dazmond]

ive got in more money than ive earnt this year after collecting last night,i still have an outstanding debt of £400+ but this is low for me...it often gets to £1000-£1500 but im getting paid in small amounts every day usually.....

That shocks me daz - for someone who is so organised with money , I would’ve thought you would be on top of your debt list. I know you think of it as coming eventually, but that’s not the point . Your customers must not be trained very well- last month I was owed £13 which came in yesterday as the bloke was away when I did them

that is on top of my debt list these days mate!at one time years ago it used to be £70-£150 (back when i was earning a lot less).......

[dazmond]

i stipulate payment within 14 days but some jobs i dont push a bill through their door until they owe 2 or 3 cleans,i also have some small commercial jobs which dont pay for 30 days.....its all manageable......

im happy im only owed £400 TBH.....lowest its been for a while......

[RPCCS]

i stipulate payment within 14 days but some jobs i dont push a bill through their door until they owe 2 or 3 cleans,i also have some small commercial jobs which dont pay for 30 days.....its all manageable......

im happy im only owed £400 TBH.....lowest its been for a while......

i invoice commercial jobs with 14 day payment limit too. Apart from one, a wedding venue, during the busy season I am there weekly, so just bill them each month.