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Spotfree

  • Posts: 348
GoCardless.....
« on: January 25, 2019, 04:05:47 pm »
Taking 11-12 days to pay out for anyone else? Not new customers either, they take even longer.

cleaniac

Re: GoCardless.....
« Reply #1 on: January 25, 2019, 04:52:00 pm »
From the 1st request of payment, to it landing in your account its always been around 12 days.

Lee Pryor

  • Posts: 2287
Re: GoCardless.....
« Reply #2 on: January 25, 2019, 04:56:10 pm »
Well I don't know what system you guys are using but I have over 5000 on gocardless and It is 6 working days for me every time.
The best way to predict the future is to create it.

nathankaye

  • Posts: 5366
Re: GoCardless.....
« Reply #3 on: January 25, 2019, 05:11:19 pm »
Theres a great vid on youtube from GoCardless which helps explain how many days it takes.
Basically;
If you process ur payments on a friday.
Customers are notifies on monday and so are their banks. 3 working days to request money from a bank. On this example, the cuatomers accounts are debited on wednesday. However GoCardless keeps the funds for near on 2 days, for various reasons. Then you get paid by GoCardless on Friday.  So from processing to receiving payment, should be around 7 days.
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